Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Artwork does not download and show on player
I have gone through settings probably more than 100 times but artwork or download artwork is in the on position yet it does not show up the artwork? Once in a blue moon or once in awhile it does show up artwork but then goes away on next track. If I try another station from the same server their artwork comes through just fine. If anybody can shine any light on why this is happening I would very much appreciate it I love this program and have been using it as long as I can remember. This is the only problem that I know of. Thanks for any help.
Buen día, como puedo agregar mi emisora con ustedes.
Buen día, me pueden indicar como agregar mi emisora con ustedes, somos Radio Católica Orizaba www.radiocatolicaorizaba.com.mx
No alarm feature in Xiia Live Pro for iOS?
I just purchased Xiia Live Pro for iOS because I've been using the app for years on an Android phone.
Where is the alarm feature? I paid just as much for the app on iOS, but it looks like half the features of the Android app are missing.
UNSUPPORTED MEDIA E-12
Hello,
I have purchased Xiia Live Pro for both Andriod and iOS. I'm able to play KOPB (a local NPR station) on the Android, but not on the iPhone.
On the iPhone, it just throws UNSUPPORTED MEDIA E-12
I've tried the following URLs and none of them work on the iPhone:
https://audioplayer.opb.org/opb
http://stream1.opb.org/radio.mp3.m3u
http://stream1.opb.org/radio_lbr.mp3.m3u
http://stream1.opb.org/radioaac256.aac.m3u
Typing mistake under questionmark settings App-Control
Hello, there is a typing mistake in the settings menu under setting 'App-Control' and then under Bluetooth and then press the questionmark on 'AVRCP metadata (HACK)'. You'll see the text: "Devices running Android 5+ shouldn't user or need this." The typing mistake in this sentence is the word 'user', it should be 'use' I think. I'm from The Netherlands but I'm pretty sure I'm right.
What happened to radio station Americana Boogie Radio? It's still operating but not on XiiaLive.
I used to listen to this station via XiiaLive. Can't connect now. However, the station is still online, re: https://tunein.com/radio/Americana-Boogie-Radio-s260326/
Thanks.
Customer support service by UserEcho
