Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Under review
lezdraven@gmail.com 5 years ago • updated by Jona (Lead Developer) 5 years ago 0
The custom eq doesn't function properly music gets choppy. The other presets work OK
Jona (Lead Developer) 5 years ago

Could questions for you:

1. What device do you have and what version of Android is it running?

2. Can you try playing an AAC and MPEG format station? Which one is having the choppy issue?

By the way next update a few things are changing internally for the EQ.

Under review
TurningColorz 3 years ago • updated by Ralph (Support) 1 year ago 1
Pro version 3.2.1 on LG l41c. android 4.4.2. Getting constant dropouts with pro, and buffering settings don't seem to change anything. Also getting error e-215 upun connection.
GPSRider 6 years ago • updated by Jona (Lead Developer) 6 years ago 2
2.1.8 breaks the ability to connect to ASFRadio.com using this URL:


This method above worked in 2.1.7.

This alternative method did not work before 2.1.8, but is also available.

Jona (Lead Developer) 6 years ago

Ok, good and bads news...

The bad news, our logic to determine format types kinda failed on this link... 

The good news, we are fixing it and I have a temp fix for you.  Add ".mpeg" at the end of your link when you add it to your favorites.  That should do it...

Update 05/20/11:

- v2.1.9 is out and resolved this issue! :)

pippinkalli 5 years ago • updated by Jona (Lead Developer) 5 years ago 2
Jona (Lead Developer) 5 years ago

I'm not sure I 100% understand your questions. XiiaLive is only an audio player, there is no video reproduction.

Blackwolf 3 years ago 0
I only listen to one stream with XiiaLive, because I am a radio station and use it to monitor.  It would be nice to be able to have the prev/next buttons jump to the previous song in the currently playing stream (or next) as an option.
Richard Peter 5 years ago • updated by Jona (Lead Developer) 5 years ago 10
Xiialive beta doesn't stream aac streams ,when I try to play it shows prebuffering preparing play list etc it shows the station name 28kbps etc then shows android media failure 1 unknownIt plays perfectly with xiialive stable release with internal engine onIn beta I've tried to change stream engine to stable beta and fmeg, but it doesn't play in any of them... If beta will become the next release please fix it before final releaseUsing HTC explorer rooted with stock ROM 2.3.5

HTC Explorer [Stock ROM 2.3.5]
HTC Rezound [2.3.4]
Jona (Lead Developer) 5 years ago

Leunam Ziur Arev 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

Que Tal Que està aplicacion tambien pudieramos là Instalar En Las Computadoras de Escritorio?

Jona (Lead Developer) 5 years ago

Gracias por tu idea! Tenemos muchas ganas de poder tener Xiia en las PC.  Quisas mas en el futuro lo tendremos.

Por ahora podes instalar bluestacks. Este programa te deja instalar XiiaLive en tu PC.

Paul Wright 5 years ago • updated by Jona (Lead Developer) 3 years ago 3
When I tag a song, I would also like it to include the name of the Radio Station. Later, that will give me a rough idea of what type of music it is, and where to go to get more information, or hear it again. While you're there, it would also be nice to have a field for adding my own notes about the song (genre, how much I liked it, who else I think might like it, and so on).
Jona (Lead Developer) 3 years ago
This feature request has been completed since release v3.0.0.
Francisco Molinero 2 years ago 0
J ai de la publicité audio de la banque cic en français alors que j écoute la radio espagnol cadena Dial. J ai la version pro de xiialive donc normalement sans publicité comment areter ces pub intempestive svp
Under review
Michael96 2 years ago • updated by Ralph (Support) 1 year ago 1
Hello. I have two smartphone. Android 4,0,4 and 4,4,2(Zenfone5). head unit JVC KD-X310BT (with update). the problem is that when playing the radio on 4,4,2 each touch of the screen or the menu buttons and the power button, the sound is distorted like "Distortion" with attenuation. all the functions work as they should - tags are sent to the screen. the buttons control the player. on Android 4,04 no such. the sound is clear. I would like to fix the sound on Zenfone. thanks for Xiia