Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Theme: Should include splash screen.
selected theme should include an adjustment to splash screen.
When selecting the dark theme the white splash screen is very jarring.
pro version 1.2.2 doesn't work on iphone 4 with ios 9.3.5
won't let me play any station, say "connecting" then exits app. Free version doesn't work on my other iphone 4 with same ios. Thanks for any help.
cancel my subscription
My card was charged with 3 charges and I didn't authorize it take my card off and cancel whatever this is immediately
How do I stop that "listen to this program on radiotomu.com it won't let me listen to music
I'm trying to play music, that announcement is on every channel,I can't get away from it? I never want to hear it again!
I Haven the pro version of the app, of a sudden I can't get local stations
I just got a Pixel 2, and I'm an Android 9 beta tester, I have the xiilive pro version of the app but out of nowhere it can't find my local stations? I'm on hotspot and logged in everywhere, tell me there's an easy way to fix this?
Premium features stopped
I paid for and have been using the premium features for over a year. The just stopped in the middle of a project. HELP
I would love to participate un the contest but I don't hace the lateral with the flipaclip letters
Flipaclip Lauer for contest
problem with AdsWizz advertisement layer
Hi XiiaLive support,
we are munichshardesthits.com, a web radio from Munich, Germany, broadcasting a 24/7 live stream.
We'd like to report a bug (Android OS latest vs, Huawei 9 smartphone, Xiia latest vs).
We've implemented an AdsWizz layer in our web stream, which crossfades the normal stream, and inserts advertisement every now and then. Afterwards it crossfades back to the normal stream. But unfortunately it does not work well with Xiaa. It does some kind of rewinding, means: after the insertion of advertisement it winds back to the last seconds of the previous song before advertisement.
All other known radio apps (like audials or TuneIn) work properly with our stream. Bummer! Because otherwise Xiia is such a great web radio player. Maybe you can fix it. Thx in between! If you have any further questions about this problem please contact us: mail@munichshardesthits.com
Our broadcasting URL is http://munichhh.stream.vip/live/mp3-128/xiia
The link is registered in the dar.fm data base
best regards from Munich
Tom, Peter & Jürgen
munichshardesthits.com
Customer support service by UserEcho
