Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
-1

Organizing Favorites

Big Weave il y a 11 ans 0
I am trying to organize my favorites so that when I use the Player next/prev set on favorites it scrolls through them in a specific order (i.e. by genre). Looking at the xml data I noticed a pattern that the 'dc' tag seems to be a number that coincidentally matches the patter for which station is played next when the next or prev button is pressed. I would like to know the purpose of the 'dc' tag and if is this something that I can alter to place the stations in the order that I desire.
-1
À l'étude

connection dropped

Philip Weiss il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 1
was llistening to ebm-radio.com (a high bandwidth stream) using XiiaLive (not lite). Connection dropped, but xiialive now won't connect to the stream again. Or any stream. Selecting any favorite brings me to the player windows, but the player is locked on the old stream, still saying connection dropped. Tried exiting app and restarting, same result. Tried killing app and restarting, same result. Will, probably have to reboot the device....

Not the ffirst time, I've had this issue on my xoom, though it happens only infrequently. But it's annoying to force a reboot.
Solution
Jona (Lead Developer) il y a 14 ans
Thanks for the info.  So, what is the exact message you are seeing every time you would try to connect? I know you said connection dropped but I just want to make sure that is the only message or you see something else...

My initial guess is that Android media framework on your phone is crashing for some reason.  This does sometimes require the phone to be restarted.

If you notice the app to not be able to stream just long press the stop button to force the streaming process to be cleared out.

In any case if you have time when you reproduce the issue could you collect the phones logs?  This could help me target the exact cause a lot faster!
-1
Résolu

Buffer Sound

Anderson Pereira il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 1
Like to know if is possible to to disable the sound of the program when buffer reaches 100%.
I'm trying to tune a web radio by the internet 3G and Xiia live is buffering several times in a row.
Solution
Jona (Lead Developer) il y a 14 ans
You can easily change the notification fxs by going into XiiaLive->Settings->User experience and select the Notification sounds. A popup should provide a few options. Select disabled.
-1
À l'étude

OK I have written before and am confused.

Susana Castro il y a 15 ans mis à jour par Jona (Lead Developer) il y a 14 ans 5
OK I have written before and am confused. I go to www.radiocentro.com.mx and want to connect to 2 of their stations there. You all say you do not support the format yet. 2 of the stations on that site I can access on xiialive. There are 2 others on there I cannot. The 2 I can access are Universal 92.1 and StereoJoya 93.7. They were already on the listings. The 2 I want to add are RadioCentro and Fonografo. When I try to add the 2 already on xiialive I get an unsupported format error as well. Maybe I am entering something incorrectly. Please help!!!
Solution
Jona (Lead Developer) il y a 15 ans
Hello, sorry for the late reply. I usually recommend sending an email to the radio stations. Sometimes they can provide you with the correct link to stream their radio station. The formats supported by XiiaLive are MPEG and AAC.
-1
Prévu

Arabic internet stream

ondergang il y a 12 ans mis à jour par Jona (Lead Developer) il y a 11 ans 1
There are 22 arabic speaking countries, its a shame that none will be able to use this app as its only offer a handful Arabic internet streaming.

Solution
Jona (Lead Developer) il y a 11 ans
Hey, thanks for your request. The UberStations directory is growing every day with new stations.  Have you tried using the SHOUTcast directory too?

If you would like to help us grow the Arabic stations faster you can actually add stations to the directory so that everyone can access them. Here are the steps.

-1
À l'étude

Beta: Lockscreen widget displays Pause icon while streaming but the function is actually Stop

Doug David il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 4
Beta: Lockscreen widget displays Pause icon while streaming but the function is actually Stop
Solution
Jona (Lead Developer) il y a 14 ans
Cool! Thanks for the info! Are you running the beta with ads showing?  I had a bug for that version with the button states.  I'm putting a new update hopefully today or tomorrow...
-1
Solution à venir

Is XiiaLive available on the internet/browser?

RICHREIGN il y a 15 ans mis à jour par Jona (Lead Developer) il y a 14 ans 1
CAN YOU LISTEN TO MUSIC ON YOUR COMPUTER FROM XIIALIVE. LIKE IS IT LIKE PANDORA
Solution
Jona (Lead Developer) il y a 15 ans
Currently you can't but we have plans to be able to do just that! Thanks for your idea! :)
-1
Prévu

Plugin Requests & Features

Jonathan Estok il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0

AudioAddict Network w/ Premium Account Login (Digitally Imported, Sky FM, Jazz Radio, Rock Radio) - Load Favorites, organize stations, etc.

TuneIn Network w/ Account Login - Connect to the TuneIn network and load Favorites.

Audible (Audio Books) Network w/ Login and ability to list, organize & Play purchased books.

Google Music - The ability to connect your Google music account and play through this app.


Other features:


Folders in Favorites. It would be really nice for way to organize things in the favorite section, group them in folders, etc.

Thank you for the radio reference plugin; I was able to uninstall the scanner app I was using and replace it with your plugin. I don't mind paying a small extra fee to add features like the ones listed above under plug-ins, but the pause feature should be standard and included in the app.


Thanks for all the hard work; I don't know your situation as a developer (Sole or team) but I'm hoping that we can at least get audio addict login because some of us have been asking for this for years and it just hasn't shown up. I know how to load a playlist and play premium stations through this app but it is an awful hack and not an elegant way to do things at all. You need to do it tediously by adding each individual station or it will group everything together in an unorganized mess. I know when I e-mailed you several years ago you said you were working on it I was just hoping that at some point we can get it added. As I said before I don't mind paying a small fee for plugins to help support your development of this app, it's just a matter of the actual plugins getting done.

Again thank you for a great app that I can't wait to see what's coming next.
Solution
Jona (Lead Developer) il y a 12 ans

AudioAddict Network w/ Premium Account Login (Digitally Imported, Sky FM, Jazz Radio, Rock Radio) - Load Favorites, organize stations, etc. 
We currently support authentication for premium accounts. However, allowing account login to have having access to their data I'm not sure if they have an API for that. We will take a look and see if it is even possible and how it would fit within our app...


TuneIn Network w/ Account Login - Connect to the TuneIn network and load Favorites. 
We will soon add our own cloud storage for your favorite stations and songs. We are unable to access TuneIn APIs to fetch users data.


Audible (Audio Books) Network w/ Login and ability to list, organize & Play purchased books. 
This is an interesting request. I'll look into it but can't promise it will be added.


Google Music - The ability to connect your Google music account and play through this app. 
We'll take a look.

Folders in Favorites. It would be really nice for way to organize things in the favorite section, group them in folders, etc. 
This has been requested before and it is on our plans. Hopefully it is added very soon!


Thank you for the radio reference plugin; I was able to uninstall the scanner app I was using and replace it with your plugin. I don't mind paying a small extra fee to add features like the ones listed above under plug-ins, but the pause feature should be standard and included in the app. 
We are working on a very powerful stream engine that will allow pausing/seeking/recording almost any audio format. Hopefully in the next 1-2 months we have something beta.

Really appreciate your feedback and yes it's just about only me for developing, business and support...so it gets very hard to add requested features and work on new exciting features at the same time... :/


Any other questions please let us know!

-1
À l'étude

Frequently losing streams

b junk il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0

Hi


I love this app and use it to listen to a couple of radio stations, but it’s losing the streams several times most days - it seems to stop streaming almost when the wind changes direction, which is incredibly annoying and inconvenient. I use it in a mostly very strong signal area.


If I listen to the stations using the station’s own apps it’s fine – no dropouts, no stutters, no hiccups or skips. However, if I listen to the same stations using Xiia Pro it results in ALL of the above problems, i.e. dropouts, stutters, hiccups and skips.  It even happens with Xiia when using WiFi, only 9m - 10m from the router and the tablet/phone sitting on a table, not moving!


What is going on?  Why can the radio station apps keep the stream and Xiia can’t?

I’ve tried using it on a 3G Nexus 7 tablet (Android 4.3) and two different phones – HTC Desire C (Android 4.0.3) and Huawei Ascend Y300 (Android 4.1.1) on T-Mobile, 3, Vodafone and Virgin mobile networks, and the results are the same on them all.


It’s Xiia Pro 3.0.2.5.


Thanks


Solution
Jona (Lead Developer) il y a 12 ans

Some questions for you:

1. Could you provide the URL to the station you are having issues with? 

2. Did you notice similar issues with other stations from SHOUTcast?

3. What audio format and bitrate is the station? MPEG or AAC?

4. Are you using the FFmpeg stream engine? If you don't know what that is then most likely you aren't...


PS: Sorry for the delayed reply.

-1
À l'étude

Buffer cannot be adjusted for icecast streams

Calvin Redding il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 10

Hello,

I have a samsung vibrant running 2.2 but my problem is with 2.3.  
I have a police scanner that I broadcast using icecast.  I also broadcast via radioreference.com (I'm not sure exactly how they serve audio).  I listen to my icecast stream in my car.
When I upgrade my rom to a 2.3 based rom (say, cyanogen), xiialive (2.2.4 free) always buffers for 15 seconds of time.  I have tried in my icecast settings disabling burst on connect and setting the burst-size to one.  Same problem.  I broke down and tried a pirated pro version of xiialive (2.1.6) and manually set both buffers to 1000ms and it still buffers for 15 seconds. 


What's weird is, when I listen via radioreference (the m3u on this page):http://m.radioreference.com/?feedId=7059  it buffers for about 3 seconds.  It's only on my icecast feed http://184.91.43.57:8001/listen.m3u that it has the delay problem.  Unfortunately their feed is 16k and mine is 48k.


I will absolutely purchase your app if you can tell me how to fix this (perhaps a config problem on my end?) or that it will be addressed in a future release.  I am at my wit's end and have googled the shit out of this problem.  I used to use streamfurious but the developer has basically abandoned it, leaving you guys as the last ones standing.

I'm going to include a link to my stream.


I'm begging you, please help me.  Tell me something anything that might help.


Thanks so much,

Calvin

Solution
Jona (Lead Developer) il y a 14 ans
Generally custom ROMs have issues with the android media framework causing XiiaLive to behave strangely on some occasions.  I would recommend you try our internal stream engine.  You can enable this engine by going to settings->advanced users and setting "Internal stream engine" to ON.