Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
connection dropped
Not the ffirst time, I've had this issue on my xoom, though it happens only infrequently. But it's annoying to force a reboot.
Buffer Sound
I'm trying to tune a web radio by the internet 3G and Xiia live is buffering several times in a row.
Is XiiaLive available on the internet/browser?
Frequently losing streams
Hi
I love this app and use it to listen to a couple of radio stations, but it’s losing the streams several times most days - it seems to stop streaming almost when the wind changes direction, which is incredibly annoying and inconvenient. I use it in a mostly very strong signal area.
If I listen to the stations using the station’s own apps it’s fine – no dropouts, no stutters, no hiccups or skips. However, if I listen to the same stations using Xiia Pro it results in ALL of the above problems, i.e. dropouts, stutters, hiccups and skips. It even happens with Xiia when using WiFi, only 9m - 10m from the router and the tablet/phone sitting on a table, not moving!
What is going on? Why can the radio station apps keep the stream and Xiia can’t?
I’ve tried using it on a 3G Nexus 7 tablet (Android 4.3) and two different phones – HTC Desire C (Android 4.0.3) and Huawei Ascend Y300 (Android 4.1.1) on T-Mobile, 3, Vodafone and Virgin mobile networks, and the results are the same on them all.
It’s Xiia Pro 3.0.2.5.
Thanks
Some questions for you:
1. Could you provide the URL to the station you are having issues with?
2. Did you notice similar issues with other stations from SHOUTcast?
3. What audio format and bitrate is the station? MPEG or AAC?
4. Are you using the FFmpeg stream engine? If you don't know what that is then most likely you aren't...
PS: Sorry for the delayed reply.
XiiaLive Pro doesn't seem to regain audio driver after other apps
Hi Jona, I'm running Android 4.2.2 on Verizon (grrr) Galaxy Nexus with XiiaLive Pro. I just noticed that I can play music on several music apps in succession but XiiaLive doesn't seem to re-establish the audio driver after other apps have been used.
Here are my steps to reproduce (I have widgets set up for all 3 apps):
1) Stream music via XiiaLive. Works like a champ.
2) Press Stop on Xiia
3) Stream from Grooveshark app. Works like a champ.
4) Stop GS playback.
5) Try to stream from Xiia again. It looks like it's playing but no audio can be heard.
6) Stop Xiia.
7) Play music from Play Music app. Works like a champ
8) Stop PM
9) Attempt to stream from Xiia. No audio.
10) Stream from Grooveshark app. Works like a champ
11) Play music via Play Music app. Works like a champ
12) Stream from Grooveshark app. Works like a champ
If I Force Stop Xiia, it will work again but obviously not a reasonable solution. Let me know if you need logs or anything.
Thanks for the detailed feedback. I'll be investigating the issue... There seem to be some issue with the Android audio focus. By the way you can set to ignore audio focus under settings->sounds. That should fix the issue temporarily.
android cant connect under 4G, only wifi
I believe it might be something with my phone though and not xiialive, has anyone else had this issue?
If you are still having this issue, please try using the latest XiiaLive Beta version. There where multiple fixes done that could have resolved these issues. Please try using the Stream engine "Android" to see if the issue is resolved. If not most likely you will be able to stream without issues with the "FFMpeg" engine.
Empty notifications
The song title no longer appears in the device notification area. The app icon shows but there is no song title. Asus transformer infinity, android version 4.1.1
03/11/13
Thanks for the screenshots! I'm able to understand exactly where you see the issue. I was able to reproduce the issue on a tablet. I'm able to see the track information if I expand the notifications but that notification popup is empty. Its really odd issue but I'll look into it and hopefully I have fixed for next update! Thanks again for your help!
03/08/13
What version of XiiaLive are you using? Please make sure to have the latest v3.0.1.2. Also, if with the latest you still have issues can you provide a screenshot of what you see?
[XiiaLive Beta] Invalid parameter
Also, many stations' urls don't work shortly after saving them. In particular try GotRadio and 100Hitz stations. I'm running Galaxy Nexus. Not sure if the problem is the station url (ie they rotate IPs for some reason) or Xiia. Anyone else seeing this behavior?
Customer support service by UserEcho
