Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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0
Ülevaatamisel

Retrieve a stream address from the History in PRO?

John Kean 9 aastat tagasi uuendatud 9 aastat tagasi 2

There is a stream in History that I'd like the address (URL) of, but it is truncated in the History display. How can it retrieve the full address?

0
Answered

Details on Radio Station quality.

Robert Urbański 9 aastat tagasi uuendaja BradyBunchFan 9 aastat tagasi 4

It would be really helpful if I would know what quality of streaming is on radion station before I launch it.

Vasta
Ralph 9 aastat tagasi

Hello Robert! At this stage, Uberstations directory doesn't provide any stream quality info. However, if you choose to use SHOUTcast directory or the RadioReference directory you should be able to see the audio and format quality. Also with SHOUTcast you'll have advance search filters.

0
Fixed

no album artwork display

florian 9 aastat tagasi uuendaja Jona (Lead Developer) 9 aastat tagasi 2

Hello, since the last update, album artwork is no longer displayed by launching a radio favorites but appears by selecting the station through research

Vasta
Jona (Lead Developer) 9 aastat tagasi

Ok, I have found the issue and fixed it! Update v 3.3.1.13 will be going out in a couple hours.

0
Answered

How do I change the logo of our station?

SHellmers 9 aastat tagasi uuendaja Ralph 9 aastat tagasi 1

The logo of our station (Bremen Next) is wrong. What ca I do to get it changed?

0
Ülevaatamisel

restart after call

peterc199 9 aastat tagasi uuendaja Ralph 9 aastat tagasi 1

when I get a phone call , after hanging up I have to restart xxia live app because phone call shuts it down, how do I get it to restart automatically . I am running the xxia pro app on android 5.1 ,

0
Ülevaatamisel

Shoutcast Stations Not Showing Up

Mikaela Arsenault 9 aastat tagasi uuendatud 9 aastat tagasi 2

Whenever I look up stations in the Shoutcast directory such as under Soundtracks, I get No Results instead.

0

Search Results Are Wrong

Mikaela Arsenault 9 aastat tagasi 0

Whenever I type in a search result using the Uberstations directory, the result is wrong. When I look up the word Kids for example, it doesn't show that word. Instead, it shows radio stations that aren't even related to kids at all.

0
Ülevaatamisel

best net radio stations no longer connect

atvrider84 9 aastat tagasi uuendatud 9 aastat tagasi 2

can't connect to best net stations anymore

0
Fixed

RTMP is not supported

Nanren 9 aastat tagasi uuendaja Jona (Lead Developer) 9 aastat tagasi 6

When i try to add rtmp link, it says "Error failed to connect", but it works on VLC player.


Note: You must be in US or use US VPN to play rtmp station. The station is named Air1 Radio Los Angeles


rtmp://cp137298.live.edgefcs.net/live//COR_IAIR_OR@152224

Vasta
Jona (Lead Developer) 9 aastat tagasi

Thanks for the links and the info. I was able to test and figure out how to resolve the issue. A fix will be available on the next update v3.3.1.11.


I'm now trying to see if I can fix incoming metadata updates. As of now only the initial connection metadata is read.

0
Ülevaatamisel

internal service failure

Lois 9 aastat tagasi uuendaja Ralph 9 aastat tagasi 1

I recently installed XiiaPro on my LG G3 (Marshmallow). I had obtained the app sometime back as an Amazon free app of the day, and installed it on my phone via the Amazon store. When I try to open it, I get an "internal service failure" message. I have tried several times, with the same results.