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If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
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When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
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- What happened?
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Details on Radio Station quality.
It would be really helpful if I would know what quality of streaming is on radion station before I launch it.
Hello Robert! At this stage, Uberstations directory doesn't provide any stream quality info. However, if you choose to use SHOUTcast directory or the RadioReference directory you should be able to see the audio and format quality. Also with SHOUTcast you'll have advance search filters.
no album artwork display
Hello, since the last update, album artwork is no longer displayed by launching a radio favorites but appears by selecting the station through research
Ok, I have found the issue and fixed it! Update v 3.3.1.13 will be going out in a couple hours.
How do I change the logo of our station?
The logo of our station (Bremen Next) is wrong. What ca I do to get it changed?
restart after call
when I get a phone call , after hanging up I have to restart xxia live app because phone call shuts it down, how do I get it to restart automatically . I am running the xxia pro app on android 5.1 ,
Shoutcast Stations Not Showing Up
Whenever I look up stations in the Shoutcast directory such as under Soundtracks, I get No Results instead.
Search Results Are Wrong
Whenever I type in a search result using the Uberstations directory, the result is wrong. When I look up the word Kids for example, it doesn't show that word. Instead, it shows radio stations that aren't even related to kids at all.
RTMP is not supported
When i try to add rtmp link, it says "Error failed to connect", but it works on VLC player.
Note: You must be in US or use US VPN to play rtmp station. The station is named Air1 Radio Los Angeles
rtmp://cp137298.live.edgefcs.net/live//COR_IAIR_OR@152224
Thanks for the links and the info. I was able to test and figure out how to resolve the issue. A fix will be available on the next update v3.3.1.11.
I'm now trying to see if I can fix incoming metadata updates. As of now only the initial connection metadata is read.
internal service failure
I recently installed XiiaPro on my LG G3 (Marshmallow). I had obtained the app sometime back as an Amazon free app of the day, and installed it on my phone via the Amazon store. When I try to open it, I get an "internal service failure" message. I have tried several times, with the same results.
Next/Previous buttons no longer work correctly
The recent fix to make the next/previous buttons smarter seems to have broken existing functionality. It seems to now completely ignore the setting "App Control -> Player Next/Prev". I have always used it set to "Playlist" but now the next/previous buttons choose Favorite Stations instead of advancing in the playlist.
In case it's relevant, I don't use Favorite stations because you can't play them based on category or group them in any way. So I have a few stations that are actually playlists, each with dozens of related stations. So I can load the "Talk" or "Rock" station, and then use the next/previous buttons to navigate the stations without mixing genres.
The fact that Xiia was able to do this was why I bought the app to begin with, it seems to be overlooked functionality in most music apps. But up until the most recent update, it worked perfectly in Xiia.
I've been able to get around it temporarily by using another app ( Llama ) to create a "fast forward" button on my desktop. That seems to do what "Next" used to do. However, that's not as nice as the widget and also doesn't address the same issue happening on the lock screen music control. It's also now always selecting the next station instead of the next playlist item.
Just a note about what it used to do... Before this fix, there was already an inconsistency in how the widget buttons worked in relation to the setting in "App Control". The lock-screen widget would honor that setting and work as expected. However, the desktop widget has never worked correctly. It has always looked for the next station regardless of the setting. So I would just use the lock-screen widget to get the desired behavior.
But with both of them now ignoring the setting in "App Control", it almost seems that instead of fixing the 'desktop' widget, the 'lock screen' widget has now been broken as well.
Please investigate and fix if possible. I love this app and recommend it to everyone I meet. But this change in functionality has really limited it for me :(
Fixed on v3.3.1.12! Currently update released to beta testers. Will be out in a couple days to everyone.
Customer support service by UserEcho
