Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Исправлен

Empty favorites and cannot add to favorites

Jörg 13 лет назад обновлен Jona (Lead Developer) 11 лет назад 1
Hi,

on my HTC Hero with Android 2.1, the "Favorites" are always shown as empty. When I open a stream from the browser and choose XiiaLive as the player, it does play the stream, but I cannot tap the "+" button to add it to favorites.

The stream is http://mp3.streampower.be/klaracontinuo-high.mp3

Thanks for any hints!

HTC
Ответ
Jona (Lead Developer) 11 лет назад

This used to be a bug and has been resolved.

0

Utilize 60 minute buffer in car without cell service or wifi

Kev Levin 11 лет назад 0
Hello,
Is there a way to listen to the 60 minute buffer cache without cell service or wifi? Is there a setting to put the paid version on so you do not get a connection timeout and lose your buffer cache!

I do not have cell service so I wanted to cache 60 minutes in the buffer over wifi and then listen to the 60 minute cache in may car without using a cell service.
0
Завершен

New Google Play policies

Darkdrium 12 лет назад обновлен Jona (Lead Developer) 12 лет назад 0
I'm putting this in requests, not because I personally request it but because Google does.
The new Google policies do not authorize apps to ask for personal information about users to unlock additional functionalities. Unfortunately the beta version of XiiaLive falls into that category (Or I believe it could).
My personal request would be for you to remove those features so it doesn't get reported and pulled, yeah? I kinda like the app and stuff...
Here are the new policies. What I'm talking about is Ad Walls.
Ответ
Jona (Lead Developer) 12 лет назад
Thanks for staying on top! I actually was reading the policy and later saw your post! :) It kinda makes sense. Well good thing we are doing a beta first :)
0
Отвечен

Buffering Questions

DonpK 10 лет назад обновлен Jona (Lead Developer) 10 лет назад 5
I have a couple of questions about buffering.

When listening to a live radio stream, if Pre-buffering is set to, say, 10 seconds and a station is selected, I would expect a delay of at least 10 seconds before hearing audio. In fact, I hear audio within a second or two. Why is this?

If the "Buffer length" is set to, say, 40 seconds, when a live stream is selected I would expect a delay of at least 40 seconds for the buffer to be filled before I hear the first audio. As mentioned in my first question, I hear audio within a couple seconds of selecting the station. Why is this?

I read in an earlier post elsewhere on the forum that FFmpeg stream engine, which appears to be the default, does not support buffering. However, that was 10 months ago. Have things changed since then?
Ответ
Jona (Lead Developer) 10 лет назад
Here is a little background about buffering settings I recommend reading.
http://support.xiialive.com/topic/283567-understan...

Something interesting to know is that some stations send a burst of audio data when initially connecting. The audio burst can range up to 60 seconds or higher. This means that a 10 second pre-buffer setting will get filled very quickly. The buffer setting is not used for the initial connection as you will see on the provided link above.
0
Отвечен

Xiialive will not use Wi-fi connection.

Bryan 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 2
Does XiiaLive use a Wi-fi connection? Everytime I enable my Wi-fi connection at home, the connection drops and will not re-establish.

Using CM6.1.2 on a Droid. On 3G, Xiaalive works with very little drop...
Ответ
Jona (Lead Developer) 14 лет назад
Yes, XiiaLive does use WiFi connection.

Have you tried using the latest release of XiiaLive? Please let us know if with the latest version 2.1.6 you are still seeing issues.
0
Запланирован

metadata bluetooth not works on lollipop

ans ris (ansris) 9 лет назад обновлен Ralph 8 лет назад 3

hi, metadata does not works on lollipop... i have activated it in the settings... and i set also the lockscreen button... but doesn't works...

the android mediaplayer instead send correcly metadata over bluetooh...

how can i do ? i tried many different station... but nothing...

Ответ
Rodrigo (Developer) 9 лет назад

Hi Ans,

we're working on this problem. I'll back soon with a solution.


Best,

0
На рассмотрении

Upgrade w/o Market

PETER KLANCIC 13 лет назад обновлен Jona (Lead Developer) 13 лет назад 4

 I have downloaded Light from Creative, but would like to buy the full version. I think I need to increase buffering, but can't do this on light.

Ответ
Jona (Lead Developer) 13 лет назад
0
Не ошибка

Droid X Dropped Connections

Brien 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
The lite version is more stable than the paid version. Frequent "Server Busy" message whereby the connection usually drops (Droid X).
Ответ
Jona (Lead Developer) 14 лет назад
Thanks for your feedback. The paid and free versions use the exact same service/library for streaming. There shouldn't be any differences in streaming quality. Could it be that the message is not "Server Busy" but is "Server Full"?
0
Исправлен

eq does not work

mickeyg 9 лет назад обновлен Rodrigo (Developer) 9 лет назад 4

I have the new Blackberry Priv on Android Lollipop. The EQ does not work as there is an error message "unable to initialize Audio fxs"

Ответ
Rodrigo (Developer) 9 лет назад

Hello Mickeyg,

could you please provide me the bug report for it? In that way I can find answers using the log.Ho

How to report a bug.


Thanks,

0
На рассмотрении

can low bitrate cause loss of connection?

Iam-Anonymous 14 лет назад обновлен Jona (Lead Developer) 14 лет назад 0
The Radioio.com station I listen to has a 64 bit stream and I seam to loose the connection often as it buffers and remakes the connection. Even on wifi. So, could connecting to a higher bit stream (which would cost me money) give me a more reliable connection? Or does the constant buffer and loss of connection something else? I use a Droid on Verizon with the free version of Xiia.

Also, would the pro version, where I could crank up the buffer, help?
Ответ
Jona (Lead Developer) 14 лет назад
What phone do you have and what version of Android is it running? Some stations with low bitrate such as 24 or 32 sometimes have issues such as long delays between data transmissions leading to a timeout which turn to be a connection drop. A higher buffer length will not help in regards to a connection loss. Once it's lost the stream needs to connect again and start streaming.

It would be great if you can post the url you are having issues so that I can further determine what the cause could be. I would also try playing that stream on your computer and see if it drops there too...

Thanks!

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