Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Playback pauses when in background
On a Samsung 10. The Playback pauses 30 seconds after another app is used or the screen saver turns off the display.
russkofman@yahoo.ca
Xiialive Pro for iphone
I am using iphone 7 plus. I purchased to upgrade to the Xiialive Pro version. But no changes to the Pro version, Why? Version 1.2.2 is now too old from 2017, no backup, restore, no alarm item.
Volume settings
Can anybody tell me how i increase the steps in volume. Loudness of the sound i mean, with just one tap on the remote the volume increases too much. Great app, using it on all my devices. For this particular question its about my android tv box. I expect an answer asap. Thank u.
M. van Devin
Player stops playing after a couple minutes
I don't have the Pro version. The Player stops playing after a couple minutes whether I connect to Bluetooth or not. Happens with any local station.
Makes sound while turned off
Once I've used Xiialive Pro, it will continue to make the disconnect sound "gulp" even while the app is turned off, even if I deliberately kill the app by upswiping it from the list. Only a restart seems to kill it. Running on a Pixel 3 with the latest updeats if both the OS and Xiaalive.
KQED stream doesn’t work in ios
The following stream fails in the XiiaLive app on iOS. It works fine on Android. https://streams.kqed.org/kqedradio.m3u
URLs for stations of Deutschlandfunk changed
After the URLs of Deutschlandfunk's stations have changed, I get a 'reguest not found e-54' error
the new URLs are
- Deutschlandradio Kultur, http://st02.dlf.de/dlf/02/128/mp3/stream.mp3
- Deutschlandfunk, http://st01.dlf.de/dlf/01/128/mp3/stream.mp3
- Deutschlandfunk nova, http://st03.dlf.de/dlf/03/128/mp3/stream.mp3
Would be great if this can be updated so that these stations work again
Сервис поддержки клиентов работает на платформе UserEcho
