Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Make it able to connect to any of my cloud storage and be able to add and make a playlist of my music in cloud
Make it able to connect to any of my cloud storage and be able to add and make a playlist of my music from any of my cloud storage and play my playlist in your app
Fix landscape mode to show Next / Previous buttons
Fix landscape mode to show Next / Previous buttons. . This request has asked for years now.
Amazon Appstore version hasn't been updated in over a year
The version of XiiaLive Pro on the Amazon Appstore is still at 3.3.2.1, and hasn't been updated since 10/9/16. When can we expect it to be updated to the current version? Could you, perhaps, offer the owners of the Amazon version a Google Play code to download that version for free so we aren't always behind?
Export favorites
i have looked at the backup to my favorites. The xml file is readable but the sourceurl is just a number. I like to take some of the stations and put them into my pc player. But without a url it can't be done. This seems to be new behavior. How can i get the url for my favorites?
upper antenna, charging and watch zone is hidden in iOS
When playing XiiaLive, upper antenna, charging and watch zone is hidden by this app in iOS (my device is iPhoneSE).
I'm very happy to be able to see this zone while playing, or to choose to show or hide this zone.
What are the diffrences between free and paid version for iOS XiiaLive?
What are the diffrences between free and paid version for iOS XiiaLive recently?
I cannot see all parts of explanation in apps store explaining the paid upgrade version.
Playback randomly stops
after this last update I have noticed that the player will randomly stop playing I'll have to stop it and then start again for the music to come out it's somewhat unpredictable but it will happen on my LG v20 with less than 15 minutes of playback before it will do this that part is fairly consistent.
Disconnecting AirPods does not stop App as advertised in the settings (iOS)
When I remove my AirPods and put them back into their box, your app would not stop playing music. You do have a setting for this in you settings screen but it is probably only for cable connected speakers. Please try to fix this.
Up until last Monday I was getting album art, station id, artist, and song title for the air1 station. Now I can't.
I wondered if you changed something.
Kundesupport af UserEcho
