Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Clearing cache
Is there a way to clear the cache from the app? Because I can't seem to figure out a way to do so.
Android media player
I have android media player. I bay pro new version on him there is alwesy horizonatl view i can not group favorites by genre. I wont favorites group by genre on horizontal view but there are no options for that on horizontal view. Can you fix this ?
Cache or save audio streams when streaming a hosted file
Hello, I am a paid user of XiiaLive pro.
When streaming a web-hosted MP3 file (ie not a radio stream), XiiaLive will download the entire file while playing it. However, if you hit stop, or remove the headphone jack, it will re-download the entire thing when you hit play again. If I'm streaming a 100 meg file, something I often do, and I'm on mobile, then if I have to restart the stream, that's 100 megs it will download over and over again. Perhaps you could make it cache the downloaded file for at least 24 hours, so that I can replay the same file without annihilating my data plan?
how to change default backup method
Hi, I'm a Pro user for about 5 yrs. I just got a new Pixel and want to move my favorites from my Galaxy Note 4 to the player on the new phone. I went into 'backup and restore' in the app and tried setting the backup to Bluetooth and having it backup to the old phone. It failed. Now, because some default related to the app was changed, I don't know where/how to change the default backup method. I imagine it's somewhere in the android settings somewhere, but I can't find it. Any help?
XiiaLive Pro keeps playing audio even after app is closed
When I close XiiaLive after streaming audio, the app user interface disappears from the screen, but the streaming audio continues to come out of the speakers. I have to go into the Applications Manage and do a Force Stop of XiiaLive to stop the audio.
Does someone know what's going on? Is this an app issue or something with the Android OS? And a related question: If I press the XiiaLive stop button, the audio stops, but is the app still using resources and is my device still connected to the server?
Push Buttons for Favorites
I often "surf" between stations, that is, quickly change stations. Currently, to change a station one must change from the Player screen to the Favorites screen and then scroll down until the desired station is found. Once the favorite has been selected, the app automatically returns to the Player page. The process needs to be repeated each time you want to change stations.
I would like to suggest a screen with a grid of buttons. Each button could be assigned a favorite which would change the Player to that station without actually going to the Player screen - it would remain on the Push Button screen.
Thanks for your feedback. I completely understand what you are saying and let me provide you with a potential solution. Please let me know if this answers your needs.
Please enable "Quick play" under XiiaLive->Settings->App control.
This option will allow you to tap on any station to start playback without taking you to the player screen.
Façam urgente o app xiialive para windows phone 10.
Ainda não tem XiiaLive para windows phone. Por favor, coloquem o app na loja windows story.
xiialive stops, memory management?
I am a regular user of the app but unfortunately I'm not able to use it while browsing in Chrome - the app gets killed after a few seconds. It happens every time and is very annoying. I suspect it is high ram usage and Android simply kills it. Is rhere a way to keep it in memory? I've tried various apos that tweak process priority etc (rooted) but to no avail.
Im running KitKat on an Alcatel Pixi tablet.
Search for the station name 50 32kpbs AAC 44.1kHz
- I want to know the station name or URL of the above mention header station. For reference see the attachement.
Hello! Apologies for any delay in getting back to you. Can I please have you try to follow this suggested steps below for you to be able to check the station url.
- Look at the url shown under history.
- Play the station when the song playing updates wait a sec and go to settings tap on the song playing under history. This will search for stations playing that song. Most likely that station will popup under search
Hope this helps! Kindly let me know how it goes. Thank you!
Customer support service by UserEcho
