Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1

app is not working- Can not connect

andres sandoval84 6 years ago updated 6 years ago 2

App is not connection to any stream as of 6/12/2018. Please fix

+1

bug in bug button and e9 error in backup/restore button

Patrick Bily 6 years ago 0

There is a major bug in the bug report button on the Xiialive free version....it doesn't work........also the backup settings button in the free version doesn't work either....it gives a e9 error code......one should be able to backup and restore their station favorites for free......it used to work....it's bad enough to have the annoying ads and commercials on the Xiialive free.


It would be nice to have a 5 star rating system for your favorite stations.....some station qualities are better than others....same with the quality songs they play.......a record to mp3....button would be nice on a paid version.....also the capability to export your favorite stations and favorite songs one hears to a .PDF or at least a basic text doc.


Otherwise good work developers....love the simple green text scroll and simple interface.....would be to have a blue, black, navy blue, and silver skin option....along with orange, blue, green scroll text option too.....anyway....good job.....just remember K.I.S.S. :))


Thank-You

Patrick Bily


Moto g4 play

Android 6.0.1

Lastest updated Xiialive

+1

Share station URL

Entro Peter 6 years ago 0

I think the share feature is a great idea, but rather useless if you cannot text someone the url of the station your listening to. 

Several times I have suggested my friends download xiia, but I am frustrated that I cannot share my favorite stations. 

I find myself using a pc to get the url, so I can text it to my friends.


( on a side note, what's with the lock down on seeing the url's in the favorites list. Yes I know I can see the url of stations I've manually added, but why hide the stations I've found in the search. This actually seems counter to the spirit of what xiia player is all about -- Access, sharing, openness, capability )


Please inclue URL in sharing function, thanks


+1

Android Auto, tem previsão de compatibilidade?

Adriano Bitencourt 6 years ago 0

 O Xiialive poderia funcionar no Android Auto. Uso o Simple Radio também que já roda bem no AndroidAuto. É uma idéia. Obrigado. 

+1

Make it able to connect to any of my cloud storage and be able to add and make a playlist of my music in cloud

Nosidel Montesino 6 years ago updated by Nanren 6 years ago 1

Make it able to connect to any of my cloud storage and be able to add and make a playlist of my music from any of my cloud storage and play my playlist in your app

+1

Fix landscape mode to show Next / Previous buttons

Wilson Bradley 7 years ago 0

Fix landscape mode to show Next / Previous buttons. . This request has asked for years now. 

+1

Amazon Appstore version hasn't been updated in over a year

D. S. 7 years ago updated by hornetster 6 years ago 1

The version of XiiaLive Pro on the Amazon Appstore is still at 3.3.2.1, and hasn't been updated since 10/9/16. When can we expect it to be updated to the current version? Could you, perhaps, offer the owners of the Amazon version a Google Play code to download that version for free so we aren't always behind?

+1

Export favorites

Steve Gruber 7 years ago 0

i have looked at the backup to my favorites. The xml file is readable but the sourceurl is just a number. I like to take some of the stations and put them into my pc player. But without a url it can't be done. This seems to be new behavior. How can i get the url for my favorites?

+1

upper antenna, charging and watch zone is hidden in iOS

m8721237794 7 years ago 0

When playing XiiaLive, upper antenna, charging and watch zone is hidden by this app  in iOS (my device is iPhoneSE).

I'm very happy to be able to see this zone while playing, or to choose to show or hide this zone.