Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Besvaret

Features in Android version vs IOS version

paulkosm 10 år siden opdateret af Ognian Vasilev 10 år siden 2

I was reading about your app features found on your website; things like backup/restore, filtering so I went to AppStore and downloaded this app to my iPhone 5s IOS 9. I noticed that some features are locked so I paid for the Pro version and still many features as mentioned above are not present , or I am missing something? Can you list the differences between Android and IOS platform ? What features are not supported in the IOS version at present time? For example, you saying that by long pressing on the home screen a shortcut/widget can be created. I could not accomplish that on mine.

Tha

Svar
Ralph 10 år siden

Hi there! XiiaLive iOs version is currently outdated and our developers are planning to do more updates. This is the main reason why some features on the Android version is not yet available for the iOs version. Kindly check this link Release Notes for more details on the features for the iOS version. Hope this helps! Thanks!

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Under vurdering

pedido de cadastro

elson mendes 10 år siden opdateret af Ralph 10 år siden 1

bom dia eu sou elson de são bernardo do campos são paulo brasil como eu adiciono minha radio no aplicativo minha emisoura e web site oficial radiosat.org

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Planlagt

How to switch off auto repeat?

DarvasKristof 10 år siden opdateret af Ralph 10 år siden 1

When listening a podcast, it's very annoying when an mp3 restarts. I couldn't find any option to switch it off.

Svar
Ralph 10 år siden

Hi there! Xiialive was optimized for live radio playback that's why playback restarts when it ends. This is something that we are aware of and we will improve it in the near future. We do appreciate your patience and understanding. Thanks!

0
Besvaret

what the is red dot in the "playing bar" mean?

Jerry 10 år siden opdateret af Ralph 10 år siden 2

what the is red dot in the "playing bar" mean?

0
Besvaret

can't locate Local stations

ulwi 10 år siden opdateret af Ralph 10 år siden 1

In the menue line on top the button for local stations has disapeard


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Under vurdering

permanent connection 31.13.91.2:443

Emochris 10 år siden opdateret 10 år siden 2

Why permanent connection to that ip which belongs to Facebook?

0
Besvaret

How to find the URL of a radio station playing in XIIA (for recording it externally)?

Robert Winkler 10 år siden opdateret af jupynnin 7 år siden 2

Hi, I am just enjoying a radio station playing in XIIA (STARADIO). How do I find the related URL? I want to rip the songs externally. Thanks, Robert

Svar
Ralph 10 år siden

Hi Robert! We're truly grateful about your feedback on XiiaLive. We don't encourage ripping songs and it's not possible with XiiaLive. Accessing the URL's is restricted unless they where manually added on the app. You may open a backup on a text viewer to see what links are available. Hope this helps! Thank you!

0
Besvaret

Is there a one time fee of 3,99 because that sounds reasonable

sandra ridgway 10 år siden opdateret af Ralph 10 år siden 1
Svar
Ralph 10 år siden

Hello Sandra! The one time fee of $3.99 is for the XiiaLive Pro wherein you can get more features! Please click on this link XiiaLive Pro for more information! Thank you!

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Besvaret

Submit My Station Radio to XiiaLive

Radio D'Enjoy FM 10 år siden opdateret af Ralph 10 år siden 1

Hello. This radio is in Malaysia. Please add my station to your database:

Name: Radio D'Enjoy FM

Website: www.denjoyfm.tk

Radio IP Address : http://72.20.10.43:8000/listen.pls

Svar
Ralph 10 år siden

Hello there! Please check this link Add Radio Station for the steps on adding your radio station on XiiaLive Directory. Thank you!

0
Under vurdering

Can't find a Ghana station

peter manu 10 år siden opdateret af Ralph 10 år siden 1

can"t find Ghana station

Kundesupport af UserEcho