Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0
Wird überprüft

app will not stream a valid url

Joe Mesko vor 10 Jahren • aktualisiert von Ralph vor 9 Jahren • 1
No longer streams valid URLs. Returns an error. Support ignores customers that have paid for this app. Please refund my money.
0
Wird überprüft

XiiaLive Pro 3.2.0.6 becomes unresponsive after BT auto stop

murekepaiva vor 10 Jahren in Android / Playback • aktualisiert von Jona (Lead Developer) vor 10 Jahren • 1
My XiiaLive Pro 3.2.0.6 becomes unresponsive after it detects that my bt headphones are no longer in range (auto stop). This started after the 3.2.0.5 update. This happens with Nokia BH-905i, Sennheiser MM 100 and Nokia CK-600. It says "stopping" on the status bar (info bar). Pause/play and stop buttons does not respond. Next and prev buttons changes the station name, but there is no audio. Also the connection notification sounds are not played (bouncing ball). Xiia logo stays in the android notification menu as it was actively playing. Stopping and starting the Xiia process from android menu resolves the issue but this kind of makes the auto start and auto stop feature useless. HTC Desire Z and Android 2.3.3.
Antwort
Jona (Lead Developer) vor 10 Jahren
Thanks for your feedback. We have released various updates since  your last post. Are you still having similar issues?

If you are what stream engine are you using? Please make sure you are using FFMpeg as your default stream engine under XiiaLive Settings/Stream.
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Beantwortet

bluetooth

Malcolm Kidd vor 12 Jahren in Android / Alarms • aktualisiert von Jona (Lead Developer) vor 12 Jahren • 1

Hi,
I've been using the free version and like it, but before I purchase the Pro version I have a query about bluetooth. I have a BT speaker which I have been using in connection with my 'phone to wake me up in the morning using the alarm facility in Xiia Live (but plugged into the speaker with a cable ). I leave the BT speaker turned on all night and I am wondering if I set the alarm in Xiia, is it possible to set it to play by bluetooth through the BT speaker when the alarm turns the radio on in the morning ?

Antwort
Jona (Lead Developer) vor 12 Jahren

There should be no problems setting up an alarm that plays via BT. You should be able to do that with the free and pro versions.  The only thing is you need to make sure to leave the device already paired so that when the alarm is triggered the phone sends the audio output to your BT stereo.

0
Beantwortet

Local stations?

fantasma vor 11 Jahren • aktualisiert von Jona (Lead Developer) vor 11 Jahren • 0
Any way to add a section for local stations, like tunein has? Via GPS perhaps?
Antwort
Jona (Lead Developer) vor 11 Jahren

In the next week or so we are releasing something new that will give you access to your local stations! :) We will announce once we release it on our Facebook and Twitter accounts!


You can also try finding the stations using vTuner and play them using XiiaLive.

0
Beantwortet

Crash on android 4.3 jelly bean by play! Please fixed the verry good app!

Peter Pech vor 11 Jahren • aktualisiert von Jona (Lead Developer) vor 11 Jahren • 0
Antwort
Jona (Lead Developer) vor 11 Jahren

This issue should be fixed on the latest release of XiiaLive v3.0.2.5.

0
Fertiggestellt

album picture

Gérald Beauchamp vor 10 Jahren • aktualisiert von Ralph vor 8 Jahren • 1
Hi do you think in a near future the albums picture gone ne send to my audio car système like spotify did
Antwort
Ralph vor 8 Jahren

Hi Gerald! Apologies for any late response. We support album art via Androids standard protocols. Once Android updates their AVRCP version to 1.6 or greater the app should automatically support it. Hope this helps!

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Wird überprüft

BUG: Spontaneous Volume Drop Accompanied by Unsafe Volume Warning

Thomas Forrester vor 9 Jahren • aktualisiert von Ralph vor 8 Jahren • 1
At night, I plug my phone into a charger and an audio patch cable (via headphone jack of course) connected to a nice stereo system. XiiaLive Pro then wakes me up in the morning with it's Alarm Clock feature and my favorite Internet radio station.

Ever since my HTC One M7 (on AT&T) received the Android Lollipop 5.02 update, XiiaLive Pro will start the radio stream normally and at the volume I have set. But then, randomly (i.e., not every day) and spontaneously, the volume will suddenly drop to a near inaudible level. This can happen any time after the stream starts, but often it plays fine for 20min or more. When I wake the screen, then dismiss the alarm notification pop-up, behind that I find a "Raise volume above safe level?" warning. I have no clue why this is suddenly appearing spontaneously and at random, but it is affecting XiiaLive. Are you aware of this issue? Is there a fix?
0
Wird beantwortet

Bitte fügen sie eine Funktion hinzu damit der Player beim Reconect nach einem Funkloch nicht aufgibt.

Stefenzo vor 14 Jahren • aktualisiert von Jona (Lead Developer) vor 14 Jahren • 0
Leider ist nach einem Funkloch oft Schluss da der Player nach dem ca. 5 reconect versuch aufgibt. Mann sollte eine Funktion hinzufügen damit der Player unendlich oft versucht sich neu zu verbinden um nach einem Funkloch direkt weiter zu Spielen.
Antwort
Jona (Lead Developer) vor 14 Jahren
Danke für das Feedback. Dies ist etwas, was wir auf dem nächsten Update wird das Hinzufügen.
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Wird überprüft

can't play mpeg streams on lg revolution

Kim Baratelli vor 13 Jahren • aktualisiert von Jona (Lead Developer) vor 11 Jahren • 0
I have a LG revolution phone. At first, I could play MPEG streams but now I can't eventhough I have no problems playing AAC + streams. I keep getting a failure notice.
LG
Antwort
Jona (Lead Developer) vor 11 Jahren

Delayed reply here... Are you still having this issue? On XiiaLive v3 a lot of things have improved and been fixed.

0
Wird beantwortet

Proactive restart after IP change

René Hüftlein vor 13 Jahren • aktualisiert von Jona (Lead Developer) vor 13 Jahren • 0
If you change technology or the hotspot (WLAN -> 3G etc.) it is just natural to lose the IP and in effect lose your stream.

It should be possible to detect an IP address change and automatically re-initialize the streaming while the buffer of the former stream is still played.

Right now the app plays until the buffer runs empty and then restarts streaming, meaning a buffer size of 20 secs will cause a gap of 20 secs.
Antwort
Jona (Lead Developer) vor 13 Jahren
Thanks for your feedback... Yes, you are correct and it's definitely on our plans to improve this particular area. Thanks for your feedback!


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