Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

No support for .asx in beta?

jj jjstrom vor 11 Jahren aktualisiert von Jona (Lead Developer) vor 11 Jahren 7
Hi, 

Getting 'Unsupported media' error with .asx streams on latest beta.
Are we gonna loose support for .asx?

-JJ
Antwort
Jona (Lead Developer) vor 11 Jahren
No way we are loosing asx! :) Please post the URL if you can or send it to me via a private message or email to our support email. Thanks ! :)
0
Beantwortet

Record

Neil Toye vor 11 Jahren aktualisiert von Jona (Lead Developer) vor 11 Jahren 0
l would like be able to record the live Streams that I listen to. Could you add this feature and when?
Antwort
Jona (Lead Developer) vor 11 Jahren

Actively working on it. No ETA but we are working hard on it to release it soon! :)

0
Fixed

Radio Reference outdated in Amazon Apps

24forever vor 11 Jahren aktualisiert von Jona (Lead Developer) vor 11 Jahren 0
Hi!

I just bought Radio Reference plugin, but it's impossible to use it.

When I go to "Directories" in order to select it, there's a text saying that there is a new update, and if I try to select it, I'm redirected to Radio Reference's section in Amazon Apps.

I've seen that Amazon's version of this plugin is 1.0.1.1, while Google Play Store's one is 1.0.2. Could this be the problem?

Thank you for your attention.
Antwort
Jona (Lead Developer) vor 11 Jahren
This should be resolved with the latest available versions on Amazon AppStore.
0
Fixed

After upgrade to pro, xiialive continually stops to buffer.

Chris Browne vor 11 Jahren aktualisiert von Jona (Lead Developer) vor 11 Jahren 2
Hi,

I just upgraded from the free version to the pro version of Xiialive. Unfortunately the pro version is continually stopping to buffer, which is less than ideal. I'm listening to the same station, over the same connection, have and have tried both the default settings, and tweaking the buffer sizes, along with restarting my device (Samsung Galaxy Nexus), all with no success. The lite version gave me months of problem free listening. Any ideas?
Samsung
Antwort
Jona (Lead Developer) vor 11 Jahren
Are you still having the same issues with the latest release v3.0.3.3? We have resolved various issues in this area.



Could you provide the Android version your device is running?
0
Beantwortet

no puedo reproducir mi musica en el reproductor

Carlos lis vor 12 Jahren aktualisiert von Jona (Lead Developer) vor 12 Jahren 4

he descargado la version PRO y no me deja reproducir mi musica con el reproductor

Antwort
Jona (Lead Developer) vor 12 Jahren

Gracias por escribirnos. En sintesis XiiaLive no puede reproducir musica localizada en el dispositivo. En el futuro vamos a soportar esa nueva funcion. Gracias!

0
Beantwortet

The radio station 98 FM Belo Horizonte is not working. What is happening?

Bruno Camilo vor 13 Jahren aktualisiert von Jona (Lead Developer) vor 13 Jahren 0
I wish that you check the radio station 98 FM Belo Horizonte, because they already have a 2 weeks does not work. I am desperate to hear, and because I like bestseason. Count on you.
Antwort
Jona (Lead Developer) vor 13 Jahren
As an alternative try searching "Belo Horizonte" here:

Do that from your phones browser and click on the station you are looking for.  If it works save it as a favorite! :)
0

android cant connect under 4G, only wifi

Adam Motruk vor 10 Jahren 0
I have a Samsung Galaxy S5 and with my xiialive app I am able to connect to my webserver and audio stream under a wifi connection, but as soon as I try to connect under a mobile data 4G connection it loads the web server page but that is all, it wont load the audio stream to play in xiialive.
 I believe it might be something with my phone though and not xiialive, has anyone else had this issue?
0

play local mp3 file/stream

Rotil vor 10 Jahren 0
Hello does anybody know if it's possible to play a local mp3 stream (from sd card) as a radiostation.  Why I'm asking?  There are USB DAB + receivers that act as mp3 file for here radiostations. Very easy and it would be great if xiialive can use these streams as radiostation. 
Thanks
0
Beantwortet

Why does it take up to 10 mins for a station to load.over wi-fi? Do i need to go pro for stations to load straight away...Thanks

Aj Eggett vor 12 Jahren aktualisiert von Jona (Lead Developer) vor 12 Jahren 9
Antwort
Jona (Lead Developer) vor 12 Jahren

Can you provide the URL source so we can test it out? Could be an issue with your internet connection.


By the way you don't need to purchase Pro version to get it to load faster :)

0
Fertiggestellt

Suggestion on sorting favorites

paul vor 10 Jahren aktualisiert von Jona (Lead Developer) vor 9 Jahren 2
I have a new suggestion for those who have large favorites lists. When going to All Favorites, could it be made an alphabetical column that would appear in the right hand column and could go through the list a whole lot faster that way  and as well being able to create your own folder names and moving favorites to those folders.