Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

why is the Beta's 4x2 widget the size of a 4x1 widget?

Doug David 13 years ago updated by Jona (Lead Developer) 13 years ago 6
why is the Beta's 4x2 widget the size of a 4x1 widget?
Answer
Jona (Lead Developer) 13 years ago
Fixed XiiaLive v3.0.0.01.
0
Answered

What happens should i ever reset the phone, will i have to pay for the app again?

Alfred Kittu 14 years ago updated by Tim M 13 years ago 2
What happens should i ever reset the phone, will i have to pay for the app again?
Answer
Tim M 14 years ago
As long as you use the same Google account you won't have a problem downloading your purchased apps again. 
0
Fixed

equalizer wrong reminds

Peter 11 years ago updated by Jona (Lead Developer) 11 years ago 6
Equalizer does not remember settings (often), or does remember settings (rarely). Look at the screen shot, in intermediate state  it even holds my custom settings as Normal. -- I do imagine how this is coded, as I am knowledgeable in wrong programming. Either depending on some context where it should not depend (like the number of station presets, or the theme color light/dark). Or equalizer settings programmed tree times, differently, at five places in the program, meaning: It is obviously complexly wrong. With simply wrong programming such effects do not happen, or have already easily been corrected. This said, I hope for soon connection.
0
Answered

XiiaLive v2.1.6 release notes

Jona (Lead Developer) 14 years ago updated 14 years ago 13
The following are the changes that have gone in.
Answer
Jona (Lead Developer) 14 years ago
Changes:
- Improved responsiveness of play/stop request
- Auto start and stop streaming bluetooth pairing options.
- Audio noisy after headset unplug fixed.
- Player volume now controls Android Media volume. No longer internal player volume.
- Media controls are now functional.
- Media controls next/prev favorite stations supported. [PAID ONLY]
- Favorite shortcuts support added. [PAID ONLY]
- Fast access to player with dedicated LIVE button.
- Open APIs for developers to use for building widgets or other apps.
- Better service life-cycle management****
- Improved media playback from dieing easily as some users reported
while browsing the internet or other memory and CPU intensive applications.*****
- Improved notification bar message updates
- Multiple bugs resolved
- Settings updated with more options
- Improved service state saving
- Improved radio station list. They are faster and responsive. Minimized memory used.
- Improved playlist parser
- Few translation fixes
- Improved sleep timer. It runs much acurate and fading is smoother.
- Random buffer end of file bug resolved
- Improved application database management
- Added confirmation messages for backup/restore user data.
- Case sensitive urls issue resolved.
- Removed GPS fine location permission. No longer turns GPS ON.
- Better activity history management
- New Hungarian locale supported (Thanks Csaba!)
- Improved German translation (Thanks Marco and Martin!)
0
Planned

how about a Google+ link ? to your app...NOT a Facebooker like myself ;)

dennis mclaughlin 12 years ago updated by Jona (Lead Developer) 12 years ago 0
Google+ link to the app
Answer
Jona (Lead Developer) 12 years ago

Great request and yes sorry it is taking this long to add G+ support. Hopefully in the next updates we can get the support in.

0
Under review

app will not stream a valid url

Joe Mesko 10 years ago updated by Ralph 9 years ago 1
No longer streams valid URLs. Returns an error. Support ignores customers that have paid for this app. Please refund my money.
0
Under review

XiiaLive Pro 3.2.0.6 becomes unresponsive after BT auto stop

murekepaiva 11 years ago in Android / Playback updated by Jona (Lead Developer) 10 years ago 1
My XiiaLive Pro 3.2.0.6 becomes unresponsive after it detects that my bt headphones are no longer in range (auto stop). This started after the 3.2.0.5 update. This happens with Nokia BH-905i, Sennheiser MM 100 and Nokia CK-600. It says "stopping" on the status bar (info bar). Pause/play and stop buttons does not respond. Next and prev buttons changes the station name, but there is no audio. Also the connection notification sounds are not played (bouncing ball). Xiia logo stays in the android notification menu as it was actively playing. Stopping and starting the Xiia process from android menu resolves the issue but this kind of makes the auto start and auto stop feature useless. HTC Desire Z and Android 2.3.3.
Answer
Jona (Lead Developer) 10 years ago
Thanks for your feedback. We have released various updates since  your last post. Are you still having similar issues?

If you are what stream engine are you using? Please make sure you are using FFMpeg as your default stream engine under XiiaLive Settings/Stream.
0
Answered

bluetooth

Malcolm Kidd 12 years ago in Android / Alarms updated by Jona (Lead Developer) 12 years ago 1

Hi,
I've been using the free version and like it, but before I purchase the Pro version I have a query about bluetooth. I have a BT speaker which I have been using in connection with my 'phone to wake me up in the morning using the alarm facility in Xiia Live (but plugged into the speaker with a cable ). I leave the BT speaker turned on all night and I am wondering if I set the alarm in Xiia, is it possible to set it to play by bluetooth through the BT speaker when the alarm turns the radio on in the morning ?

Answer
Jona (Lead Developer) 12 years ago

There should be no problems setting up an alarm that plays via BT. You should be able to do that with the free and pro versions.  The only thing is you need to make sure to leave the device already paired so that when the alarm is triggered the phone sends the audio output to your BT stereo.

0
Answered

Local stations?

fantasma 12 years ago updated by Jona (Lead Developer) 12 years ago 0
Any way to add a section for local stations, like tunein has? Via GPS perhaps?
Answer
Jona (Lead Developer) 12 years ago

In the next week or so we are releasing something new that will give you access to your local stations! :) We will announce once we release it on our Facebook and Twitter accounts!


You can also try finding the stations using vTuner and play them using XiiaLive.

0
Answered

Crash on android 4.3 jelly bean by play! Please fixed the verry good app!

Peter Pech 12 years ago updated by Jona (Lead Developer) 12 years ago 0
Answer
Jona (Lead Developer) 12 years ago

This issue should be fixed on the latest release of XiiaLive v3.0.2.5.