Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0
Fixed

P.Buehner

peter-buehner@t-online de 11 years ago • updated by Jona (Lead Developer) 11 years ago • 0

Dear development team of "XiiaLive,

I run the application  XiiaLive on a S4 Galaxy, GT I9505, with Android 4.2.2.

Following URL's are  in my favorites list:

http://stream.srg-ssr.ch/drsmw/mp3_128.m3u

http://www.wdr.de/wdrlive/media/wdr4.m3u

http://sc6.ams.llnw.net:80/stream/gffstream_mp3_w48a

http://metafiles.gl-systemhaus.de/hr/hr4_2.m3u

http://ndrstream.ic.llnwd.net/stream/ndrstream_ndr1niedersachsen_hi_mp3.m3u

http://streams.br-online.de/bayern1_2.m3u

Since the update from 08/11/2013 the skipping  between the  channels  of  my favorites list doesn’t work any longer !

By changing the channels the application-status  remains in status  "Prepare playlist " and the application fails completely!

Also, the "Stop-function" doesn’t work anymore. The stream doesn’t change into "hold" status , but the application remains in status "Stopping" and is no longer usable as well ! Some streams only load to 99 % and then remain also with the status of " pre-loading 99 % " .

The error does not occur when using a wireless network! Error occurs  to the "Pro " version as well as for the “for free version” !


Answer
Jona (Lead Developer) 11 years ago
This issue should be resolved on the latest version of XiiaLive available.
0
Under review

Error 403 any time I'm trying to download de XiiaLive app from Google Play.

Marcelo de Luca 13 years ago • updated by Jona (Lead Developer) 13 years ago • 0
I just bought Xiialive app from Google Play, but any time I'm trying to download it from Google Play I've got the Error 403.
I'm using Samsung Galaxy S2 and Android 4.0, it's weird but I can download and install Xiialive Lite with no issues.
My purchase was already confirmed, I just can't download the Xiialive app, because I receive an Error 403 during the process.
Answer
Jona (Lead Developer) 13 years ago
Please try clearing the Google Play cache.  If that doesn't work try restarting your phone...

Clearing the cache:
1. Go to your phones settings and click Applications
2. Go to Manage applications
3. Look for the app Google Play Store.
4. Click "clear cache" NOT "Clear Data" ;)
0
Fixed

Minimum data rate does not work

Till 11 years ago • updated by Jona (Lead Developer) 11 years ago • 1
The filter " minimum data rate" does not work in the pro version. Also after refreshing search results all streams are shown. The filter "data rate" however works. Please fix soon sice the filter was the reason to purchase the pro version. Thanks.
Answer
Jona (Lead Developer) 11 years ago
We have resolved this issue on release v3.1.2. If you still have any issues please let us know.
0
Answered

hi there just a big thanks to you

lpd400 11 years ago • updated by Jona (Lead Developer) 11 years ago • 1
and your fantastic app with out this at my finger tips I would have very silent days I use this every day just had spinel op stuck in hospital cant move your app has been my escape from my pain love this app just one question how do u get in to makein such a app like this would love to be a part of this to see how u make all this work and come together very interested as dont look like I can go back to my job anymore docs told me I have to find a different job not hard manual heavy lifting :( loved that sort of work but will just have to do the creative side and your app has sparked a bright light of interest to me be nice to here from you ☆☆☆☆☆☆
Answer
Jona (Lead Developer) 11 years ago
Thanks so much for your feedback! :) We work really hard at it and love what we do! Sorry to hear about hospital and change of jobs. Very happy we could make your hospital stay much better and inspire you to look into the mobile app world! Making XiiaLive has been fun and very difficult at times... What area are you interested? Design or programing?
0
Completed

What is the xiialive Pro version?

Peter 11 years ago • updated by Jona (Lead Developer) 11 years ago • 0

What is the Pro version? (of course meaning what are its additional features and benefits)


Yes I do like the player. Veryyyy.


( and please, the links to Google Play on http://xiialive.com/ please do open in a new window, target="google" for example in html)

Answer
Jona (Lead Developer) 11 years ago
Please see here for more information about XiiaLive PRO. In regards to the website links we will take a look at it and improve it. Thanks!
0
Will be answered

Is this available for Blackberry?

Anonymous 14 years ago • updated by Jona (Lead Developer) 14 years ago • 0
Answer
Jona (Lead Developer) 14 years ago
Currently not, but we like to in the near future. What particular blackberry device do you have?
Answer
Jona (Lead Developer) 14 years ago
We would like to make this available hopefully ends of January. We are currently very busy and lacking resources to finish it any faster. Thanks for considering using our streaming engine!
0
Fixed

Skipping audio on LG Ally w/ Froyo

MisterHardcore 13 years ago • updated by Jona (Lead Developer) 13 years ago • 5
I have an LG Ally on Verizon that kept buffering a station ( http://punkradiocast.com/mobile.php ), then dropping the connection.  I fixed this by turning on the Internal Streaming Engine.  But now it skips if I do anything else on the phone.  Not having the same issue on Pandora, and this is happening on WiFi.  Ideas?
Answer
Jona (Lead Developer) 13 years ago

Could you install the latest release of XiiaLive v.2.2.1?  Please try that version and let me know if the issue continues. Thanks!


Update 0615/11:

Stream engine from v2.2.1 resolved this issue. The issue was with the beta internal stream engine.

0
Under review

G2x

Jason Hamilton 13 years ago • updated by Tim M 13 years ago • 0
Menu button does not work in XiiaLive Lite on T-Mobile G2x (Android 2.2.2) -- can't get into "settings" etc.

Also, playback sound randomly disappears.  XiiaLive says it is still streaming -- but no sound.  Have to stop and re-start streaming.
Answer
Tim M 13 years ago
You can get to the settings by either pressing "settings" on the home screen, or by scrolling the menu bar at the bottom of the screen until you reach the settings button.

Try restarting your phone.
Sometimes things might break and a restart is all it needs. If you still experience the same issues please send us an email ( visualblasters@gmail.com ) so that we can try to fix this.

Answer
Tim M 13 years ago

Sorry for such a late reply to your post...


If you are still experiencing this issue, try turning the internal engine on by going to >settings >advance users. Now the internal engine is still in beta state so there might be some small bugs or issues. For example, the track artist/title will not be displayed. 
This should allow you to play aac stations but let us know if you still have any issues...






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