Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0

High System CPU usage while XiiaLive active on Lollipop

Nicolay Doytchev hace 10 años actualizado hace 10 años 1

  1. SONY Xperia Z2
  2. Android 5.0.2
  3. System uses around 45% CPU while XiiaLive is active. That is during playback, as well as while stopped (notification still visible)
  4. System's CPU usage stays close to its baseline 5-15%, because the high usage eats battery very quickly.
  5. Search for SomaFM Groove Salad, play the station, observe the System CPU usage via OS Monitor
0
Respuestas

No original screen on landscape mode

steverow hace 12 años actualizado por Jona (Lead Developer) hace 12 años 0
Hi, on my Moto Xoom there is now no "Original" big button screen in landscape mode, only portrait. As I can only use it on the car dash in landscape, this is a problem, when the big buttons and vol control were previously very well optimised for vehicle use. Is this coming back, or if not could you point me to somewhere where I could get the previous version again.

Many Thanks

Steve

 

Respuesta
Jona (Lead Developer) hace 12 años

Hi we will be designing a car specific player design soon!


Related post:

http://support.xiialive.com/topic/127963-bring-back-old-style-car-friendly-design/ 

0
En revisión

Online streams .pls .asx .m3u just keep buffering or "service crashed"

Coldvodka hace 12 años actualizado por Jona (Lead Developer) hace 12 años 0

Guys,


What happened? I used to be able to streams just fine on my Evo 4G, but after the recent update and getting a new Samsung Galaxy S3 4.0.4 stock, all I get is "service crashed" and/or it just keeps buffering non-stop on 4G LTE Verizon. Does the same thing on the Beta version. Steams work fine in VLC on my mac and PC. Previous versions worked fine?


What can I do? How can I help? Would love to get you guys back as my #1 app on the phone for streaming radio!


Thanks

Respuesta
Jona (Lead Developer) hace 12 años

Please let me know if you are still having issues.  If you are, try to reproduce the issue and collect the logs right away. Here is how to easily collect the logs:

http://support.xiialive.com/topic/38494-how-to-collect-error-logs/

0
En revisión

XiiaLive not responding to media buttons on bluetooth headset

Markus (Aedilum) hace 12 años actualizado por Jona (Lead Developer) hace 12 años 7
Hey there!
I recently grabbed your paid app to get the bluetooth controls advertised since I'm generally listening using my Sony MW600. However, when pressing the start/stop key XiiaLive doesn't react even though it's the currently active app. The key does however start playback on my other media player, Poweramp, which is set as my default player.
Is this a known conflict or a bug? If you want logs, it's no problem at all.
Respuesta
Jona (Lead Developer) hace 12 años
Thanks for your feedback! There seems to be a small issue with playback controls on some newer Android versions.  This issue has been resolved and will be release very soon.  You can download our XiiaLive Beta from the Market which has this issue already resolved.  If you keep the paid version installed it will unlock the paid features on the beta. Let me know if this works for you.
0
En revisión

Why it is asking for password during installation

Aminur Rashid hace 9 años actualizado por Jona (Lead Developer) hace 9 años 2

why it is asking for a password during installation?


Respuesta
Jona (Lead Developer) hace 9 años

You shouldn't need password to use the app. Where did you download the app from?

0
En revisión

Why can't I search radio stations

Maxine Kraska hace 10 años actualizado por Jona (Lead Developer) hace 10 años 1
Why can't i search radio stations 
0
Respuestas

XiiaLive keeps stopping when playing shoutcast/icecast stream

sa4720k hace 12 años actualizado por Jona (Lead Developer) hace 11 años 3

I'm trying to run an iceCast stream from my server, but XiiaLive plays for only a few seconds (depending on how long I set the buffer size to) and then stops and rebuffers.  The stream is not constant.  This is very annoying specially with the sound effects turned on.  

I've tried multiple configurations of the stream buffers, but none of them work.  I purchased the full version specifically because it would allow me to change the buffer sizes, but changing them doesn't seem to have any affect.  Is there a way to fix this problem.  Btw, my music is streaming at 64kbs.

Motorola
Respuesta
Jona (Lead Developer) hace 11 años

It has been a while since this issue was posted. We have changed a lot of things since then on our streaming engine. If you are still having any issues please let us know.

0
Respuestas

I cannot listen LBC 1152

Роман Синенко hace 10 años actualizado por Jona (Lead Developer) hace 10 años 1
During about two weeks I can't listen this station Program writes "request not found e:54" I used free or pro (from Amazon) version of program on two different Android phones and had the same result. Could you fixed it?
Respuesta
Jona (Lead Developer) hace 10 años
Are you trying to play from your favorites? If you are please remove the favorite station and try searching again for the station. Start playing the searched station and add it back again as a favorite.

Some cases the URL links to a station expire or simply no longer work. This rarely happens and the only way to fix it is as it was mentioned above. Hope this helped! :)
0
En revisión

Is it possible to make a lighter version of XiiaLive?

Qrystal hace 13 años actualizado por Jona (Lead Developer) hace 13 años 0
I'm struggling with app storage space on my now-getting-old HTC Hero, and XiiaLive is one of the biggest apps that I don't use quite as frequently as all the other big apps (like facebook, Google Maps, SoundHound).  I don't really want to get rid of XiiaLive, and I'm not yet ready to root my phone to upgrade its OS to something that allows me to use apps2sd (though I don't even know if XiiaLive supports that)... so my next option is to ask if there is any possible way you could make a much lighter version of the app... maybe reduce the quality of some graphics, or store them on the sd card? maybe reduce functionality to just the bare minimum required for streaming a radio station? I don't know... I'm just brainstorming here, trying to figure out a way to have all the apps I love on the phone I'm not quite ready to get rid of or root.
Respuesta
Jona (Lead Developer) hace 13 años
It's interesting your idea.  Currently we do support move to SD card.  So if you where to have it upgraded that would work perfectly.  As of now creating a lite version seems possible but I can't promise you anything.  I'll leave this as under review so that we can come back to this idea later on.
0
En revisión

The old DroidLive Lite for Xperia Mini Pro

Jabba-deHut hace 14 años actualizado por Jona (Lead Developer) hace 14 años 2
Hi, the New Version dindn't work on Xperia Mini Pro, but the old DroidLive Lite did. Where Can I get the Old One?
Respuesta
Jona (Lead Developer) hace 14 años
Are you having issues finding the app on the Android Market? Or are you not able to stream stations anymore? If unable to stream station could you try MPEG and AAC format stations?