Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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New Moto G7 Android Pie Xiialive Pro does not connect to my stream
Hi Jona, I'm having a bit of a problem, I run a little private station using a shoutcast server on http://84.92.42.239:8017/multimix.m3u or the low bitrate version http://84.92.42.239:8017/multimixlow.m3u
It used to play fine on my Samsung S5 with Xiialive Pro, on a Moto G5 and also on a HTC 10 but those phones have both died and I went to get me a new Moto G7 Power 2 days ago which has Android Pie, but putting the station into favourites and clicking it just gets the player saying 'preparing' or 'connecting' until it times out. Sometimes, occasionally, it does play but if you connect to Wifi and then disconnect it stops and will not reconnect. Is this an issue with Xiia, Android Pie, or my new phone (which I will return if it does not work). It still plays well on the old S5. Any thoughts?
I think it must be something with Xiia/Pie because it defaults to a historic station if you press play, not the favourites station (mine) in the favourites list, and if you press play again it then stops with the message 'playlist empty'. The settings default to favourites but it does not do that, but it used to do it on the previous phones (and still does on the S5)
remove White screen on startup in night mode
Alarms sometimes fails
Hi sometimes the alarms fail to work for no reason. The wifi connection is fine as I check whenever it happens. Is their a log file that can be viewed?
device is a huawei m3 8 tablet
Running android 7
using xiialive pro (paid for licence) version 3.3.3.0
Normally restart the app each day
I sometimes use a cheaper tablet and don't encounter the same problem..
I normal restart the app each day.
Many thanks Andy.
Colors of widget
It is possible to change the colours of words in the widget? The blue over the black is less reading.
Thanks for the attention.
share station link
Hi,
As a regular user of xiialive for the past 5 years, have an observation to make.
Share station feature in Xiialive is found wanting as compared to say, TuneIn.
I'm listening to “Bhakti Vikasa Swami Radio” on #xiialive
I'm listening to Bhakti Vikasa Swami Radio on @TuneIn. #NowPlaying http://tun.in/sffH5
What would it take to generate an url so that the recipients can be directed to the radio station by clicking on the link?
Thanks in advance,
Gopal
Move to the next favorite - doesn't work on iOS
Hello,
I've been using XiiaLive Pro on my Android phone for quite some time, and I'm very pleased with it. It does everything I expect it to do, and does it well.
However, I've just replaced my Android phone with an iPhone. I installed the iOS version of the application, stored my favorite radio stations and immediately noticed something wrong. In the Android version, a push of the Next button switches to the next station in my favorites list. Not on iOS, though. The Next/Previous buttons have absolutely no effect - neither in the app itself, nor on the bluetooth-connected device (assuming I'm using it in my car and trying to control it with my steering wheel buttons - something that works perfectly on Android).
I've got the payed version, so I don't think it's an intentionally locked down functionality - at least it shouldn't be.
What am I missing? How do you switch from one favorite to the next in the iOS version?
Thank you.
Clearing station history
I'm trying to see if I can clear my station history, but there doesn’t seem to be that option.
Is there a way that this can happen in a future version of the app?
Customer support service by UserEcho
