Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
À l'étude

KUPD FM radio station

slanoue871981 il y a 14 ans mis à jour par Jona (Lead Developer) il y a 14 ans 0
I am trying to access "KUPD FM", which I had no trouble doing on my last HTC EVO. Because that phone broke I had to order a replacement phone. Everything about the new phone seems exactly the same, but I am unable to access my favorite station (KUPD FM). Help!?!?! Please!
0
Corrigé

Can't upgrade to Pro on IOS

magnumchode il y a 9 ans dans iOS mis à jour par Jona (Lead Developer) il y a 9 ans 3

Hi,


I recently moved from Android to iOS & when trying to upgrade to Pro via Settings -> Get "XiiaLive unlocker" I get the throbber that says "Upgrading" & behind it is a dialog box that says "Received no valid product" & everything just sits there this way until I force close the app. This is on an iPhone 6S/IOS 9.1. XiiaLive version 1.2.0.


Thanks guys!

Solution
Jona (Lead Developer) il y a 9 ans

Awesome! Thanks for letting me know. There where some things we needed to take care with the AppStore and that might have solved this. If any issues again please let us know! :)

0
À l'étude

Solved Update: Free version sends bluetooth metadata but not the Pro

Jeffrey Hechsel il y a 11 ans mis à jour par Jona (Lead Developer) il y a 11 ans 0

My mistake. I use Augmented Smartwatch to send the notification and didn't check the box for the Pro version to send notifications.  Behavior now between the Lite and Pro version are the same now. 


Free version sends bluetooth metadata to my Pebble but the Pro version does not. What setting do I need to change to make the Pro act like the free version?


I'm using a Galaxy Note 2 running an unofficial Android 4.3.  XiiaLive free version says 3.0.3. XiiaLive Pro says version 3.0.3 also.  Using Radio Sound Pop Brasil as a test, the Lite version instantly shows on my Pebble with artist and song title.  If I play the same station on the pro version, nothing happens on the Pebble.  Nothing is displayed at all.  



Solution
Jona (Lead Developer) il y a 11 ans

Could you verify what version of the free version you are using? Also, what version of the Pro you are using? Please provide device name and what Android version is running.

0
Pas un bug

Licensing Check Failing

Gabe Anguiano il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 1

I purchased the pro version to enable retries because my tablet's wifi isn't connected while sleeping.  I have an alarm that wakes the device and 2 minutes later the xiaa radio alarm kicks in however I'm continuing to get some sort of licensing validation failure.  For an application that I purchased I am unhappy that the app thinks that it isn't license.  How can I correct this?

Solution
Jona (Lead Developer) il y a 12 ans

Once in a while the Google Play Market doesn't report the purchase properly.  I would recommend you do the following.


1. Backup XiiaLive data via the app Settings.

2. Go to Android->Settings->Applications and click on XiiaLive.

3. Clear data. (This will remove all data inside XiiaLive)

4. Open XiiaLive go to settings and restore from your backup.

0
Acknowledged

display listeners on the same station

Yves Michel Rousseau il y a 11 ans mis à jour par Jona (Lead Developer) il y a 10 ans 1
It would rather be nice to know if i am listening a station while others ....think it s very easy in a next update of my licensed xiialive pro player. Isn it ?
Solution
Jona (Lead Developer) il y a 10 ans
Thanks for your request. This is actually a nice idea but it is a bit hard for us to implement at the moment. We will keep this idea in mind.
0
À l'étude

skips ahead

FH Ludlow il y a 11 ans mis à jour par Jona (Lead Developer) il y a 11 ans 3
Keeps skipping ahead 15-30 seconds, continuously.  
0
À l'étude

rating

Natraj il y a 12 ans mis à jour par Jona (Lead Developer) il y a 12 ans 0

 the rating message for the Play Store keeps bugging even though even done the rating already.

i've the latest pro version on S3 JB

Solution
Jona (Lead Developer) il y a 12 ans

In order to help me figure out if this is a bug or not please do the following.


Next time you see the message to rate, simply press Rate it! and than you can hit back to return to the app. This should disable the ratings prompt.


If the prompt returns again please let me know.  Also, if it returns this time un-check the Remind me later check and hit No thanks.  That should disable the prompt.


If the two options fail than we have a possible bug here. 

0
Résolu

Please add vedaradio.ru

Andriy Pashko il y a 11 ans mis à jour par Jona (Lead Developer) il y a 11 ans 0
пожалуйста добавьте сайт Vedaradio.ru
0

AAC stream (93.5 FLOW CFXJ) skips since about 2-3 weeks

Karim Qureshi il y a 9 ans mis à jour il y a 9 ans 2
In the last 2-3 weeks, I and another person who use XiiaLive have noticed terrible skipping when listening to 93.5 FLOW CFXJ - station from Toronto, Canada. This never used to happen before. Compared using the FLOW app (an app the radio station released), and in their app there is no skipping. Sound quality the same, so believe that they are also using the 48kbps AAC stream.
0
À l'étude

Droid x2 on froyo not able to play aac+ streams

Positive HxC Go il y a 13 ans mis à jour par Jona (Lead Developer) il y a 13 ans 0
Anyone else with a Droid x2 able to play aac+ streams? I'm having no luck.  MP3 streams work fine though.
Solution
Jona (Lead Developer) il y a 13 ans
Are you using the latest version of XiiaLive v2.2.2?