Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Streaming statistics

TrogdorsArm 13 ár síðan updated by Jona (Lead Developer) 13 ár síðan 5
Jona, et. al.,

Just for my own personal enjoyment, would it be possible to capture and store XiiaLive's down streaming byte or kilobyte count. It would be cool to see my lifetime streaming footprint using XiiaLive.  Also maybe the hours of streaming too. 

I like statistics.  

2, 342.5 hours total streaming
432 GB streamed

Thanks 
Answer
Jona (Lead Developer) 13 ár síðan
You can currently see the streaming statistics. 

1. Go to settings and scroll all the way down.  You should see lifetime streaming stats.

2. If you have the paid version we provided a widget that shows a little more details streaming stats.
0
Answered

My radio station no longer found?

m rogers@sbcglobal net 10 ár síðan updated by Backland Radio 4 ár síðan 2

My regar shows now "not found"?? I just listened to them yesterday.

Answer
Jona (Lead Developer) 9 ár síðan

Hey, some cases radio stations might disappear. Please make sure in general that you try searching using SHOUTcast directory and also on UberStations directory.


If you have any issues with your favorites not working please take a look at the following post.

http://support.xiialive.com/topics/1374-my-favorite-station-no-longer-works/

0
Fixed

Navigation bar problem never fixed!!

Lee Jisoo 11 ár síðan updated by Jona (Lead Developer) 11 ár síðan 1
The navigation bar does not work at all as it was complained some time ago. Whenever I drag the bar to a certain point where you want to listen a cached song, it goes back to the beginning of the stream. If, then, I like to go back to the live stream, I need to press the pause button and need to wait for buffering. This is kind of annoying. This happened on my old Galaxy Nexus, and it is happening on my new Nexus 5. Please fix it. Beside this defect, I like the app.
Answer
Jona (Lead Developer) 11 ár síðan
Sorry for the slow response. This issue has been resolved on the latest v3.2.x.x big update! :) If you are still having issues please let us know.
0
Fixed

When adding by URL, edits to "Name" and "Genre" are not preserved

sergeymk 12 ár síðan updated by Jona (Lead Developer) 11 ár síðan 1

I am on Nexus 4, jelly bean, but I believe this issue has been around for a year or more (I had a different phone then).


I am a longtime XiiaLive Pro user -- thanks for the great software.


When adding a station to favorites using a URL, Xiia pulls in the station "name" and "genre" if available. It then immediately shows you the station properties, offering to change the "name" and "title. However when you save this, any changes you've made are ignored. So you have to go back, find that station you've added, and change everything again. On second try it saves your edits. But this is a big time sink, to have to edit twice on the phone. If you could please fix this bug, I would greatly appreciate it. 


As an example you can use the following stream:


http://www.kqed.org/radio/listen/kqedradio.m3u

Answer
Jona (Lead Developer) 11 ár síðan

UPDATE 06/18/13: 

Issue has been resolved. Will be part of release v3.0.2.3.

0
Under review

Still AAC/AAC+ on HTC WILDFIRE 2.2 Is Crashing

Paul D 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 3
Hi when i listen to AAC,AAC+ streams on HTC WILDFIRE when the signal drops instead of reconnecting the app crashes or somtimes just flashes nonstop "stopping"
Answer
Jona (Lead Developer) 14 ár síðan
Could you reproduce the issue and send me the error logs? Thanks!

How to read logs:
0
Answered

where is cache

Pascal V 10 ár síðan updated by Jona (Lead Developer) 10 ár síðan 1
What file are the mp3 stream cache in?
Answer
Jona (Lead Developer) 10 ár síðan
Currently we don't provide this feature. Recording is a feature we would like to provide in the near future.
0
Under review

Shared posts not showing on Facebook account

Francisco Molinero 9 ár síðan í Android updated by Jona (Lead Developer) 9 ár síðan 1

No me deja compartir en Facebook lo que escucho

0
Under review

More prebuffer and buffer time

Nexus_ger 12 ár síðan updated by Jona (Lead Developer) 12 ár síðan 0

Would be very helpful especially in the car for 128 kbit quality. 

e.g max 3 min. 

I'm sure that would be very quick and easy to implement :-)

Answer
Jona (Lead Developer) 12 ár síðan

Thanks for the request. Right now the max as you know is 60sec. A higher value can be possible but I'm not sure if it would be practical. Why would you require a larger buffer size? Are you using the FFmpeg stream engine?

0
Answered

Background Notification sound when connected to headset

Arun Kumar 10 ár síðan updated by Jona (Lead Developer) 9 ár síðan 1
I have the latest version of XiiaLive Pro installed on Android 4.4.2 (Sprint Galaxy S3). The notification (like an email) volume plays well along with XiiaLive where both can be heard simultaneously and I have the Ignore audio focus option enabled. However when the device is connected to a headset, XiiaLive sound gets paused and the notification sound plays and then XiiaLive sound resumes. Is there any way to play both at the same time (with lower volume) in the background when connected to a headset also?
Answer
Jona (Lead Developer) 9 ár síðan

Are you still having this issue with the latest release of XiiaLive? Thanks and sorry for the super delayed response :/

0
Under review

Problem with favorites restore !!

suprax3 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 0
Hi, I'd just change my sd card for a bigger on on my desire hd and have a problem with xiialive. I token my backup dliveBk.dat from my old card and copy it on new sd but when I want to restore my favorites radios xiialive say ok, but no favorites radios. Do I make a mistake ? let me know please
Answer
Jona (Lead Developer) 14 ár síðan
Are you changing phones? or are you just changing SD card? If you are just changing SD card you don't need to backup the data. Please make sure you placed the backup file under the SD card root which is inside the sd card and not inside a folder.

Do you get an error when you restore it?