Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+2
Planned

Setting to start in Favorites or Player instead of Home

John Navas 10 ár síðan updated by Jona (Lead Developer) 10 ár síðan 1
Would like a Setting to start the app on the Favorite or Player screen instead of the Home screen. (I have the Pro version.)

Thanks for a great app. It's now the recommended Android app for public radio station KALW (instead of TuneIn).
Answer
Jona (Lead Developer) 10 ár síðan
Thanks for your request. I'll add this as a planned feature.
+2
Not a bug

Constant buffering

John Green 13 ár síðan updated by Jona (Lead Developer) 11 ár síðan 5
With Sprint on Nexus S.  I've set the buffer to the maximum but sometimes even after coming out of buffering, it plays for a couple of seconds and drops connection and has to rebuffer.  Please increase the buffer.  Is it a normal issue with everyone or is it my awful phone?  Can't wait to get rid of this one.
Answer
Jona (Lead Developer) 11 ár síðan
This is a standard issue with online radio on wireless devices.  If you want to understand a bit more what the buffering settings do take a look at this post.

Also, we have created a new engine that automatically recovers from a lost connection.  It is in beta state but you can check it out by downloading XiiaLive Beta.
+2
Planned

Windows Phone 8.1 app?

jupynnin 10 ár síðan updated by Jona (Lead Developer) 10 ár síðan 1
Hello,

will there be release in wp 8.1?
Answer
Jona (Lead Developer) 10 ár síðan
This is something that we would love to have but since I'm the only developer already working on the Android and iOS version of XiiaLive, I simply don't have enough time to work on it. I might have to look into hiring someone to help us get it there if there is enough demand. Thanks for the request! :)
+2
Answered

XiiaLive does not connect to my station! Please Help!!

Óþekktur 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 0
WHAT DO I NEED TO DO? OK I HAVE A RADIO STATION ON SHOUTCAST.COM IT SHOWS UP IN XIIA BUT NEVER CONNECTS! IF YOU CLICK IT IN SHOUTCAST.COM IT WORKS. XIIA SEE'S THE STATION BUT WONT CONNECT! PLEASE HELP!!

WHHP
WHHPMKE@GMAIL.COM
Answer
Jona (Lead Developer) 14 ár síðan
The station WHHP does not work. Not even Winamp can play this radio at our computers. Please make sure your server is running.
+2
Fixed

Galaxy Nexus - Xiia use with Display off

Timo Dumelle 12 ár síðan updated by Jona (Lead Developer) 12 ár síðan 17
Hi, 
i have an issue with Xiia while listening to streams when the Display is off.
When its off, the stream starts to bucking / sound snatchy. (No matter qhich quality, connection, stream)
If i turn the display on again it is gone. Turning off display let appear the issue instantly.
If you want i can do a video of the problem.
Hoping for help!
Thank you!
ps: Xiia is awesome ;)
pps: Android 4.0.2 Stock
+2
Declined

Why Is my custom asx url not working?

334836 13 ár síðan updated by Jona (Lead Developer) 8 ár síðan 4
 http://www.love101.org/streamHome/lovePlayer0001.asx

I tried using an asx stream and it wont work, do you have any idea as to why?

 http://www.love101.org/streamHome/lovePlayer0001.asx

Answer
Jona (Lead Developer) 8 ár síðan
I just tried your URL and found few issues on our implementation side but still I'm not able to get it working properly.  The playlist is working fine but it seems like the actual mms link is not...  I'll investigate further...
+2

Redirect to stream URL not working

Adam 10 ár síðan Uppfært 10 ár síðan 0
Dear All,

XiiaLIve Pro 3.3.0.3 returns a "Not found E:-54" error when connecting to URL which is a script returning one of two different valid RTSP stream depending on the time in the day. Here are the headers:

GET http://xxx.xxx/radio HTTP/1.1
Host: xxx.xxx
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Connection: keep-alive
 
HTTP/1.1 302 Found
Date: Sun, 22 Mar 2015 15:10:45 GMT
Server: Apache
Location: rtsp://rtsp.xxx.xxx/xxx.aac
Content-Length: 0
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: text/html

When launched in any web browser the script returns a valid RTSP url (it uses a conditional header() command in PHP) that works perfectly when launched in my XiaaLive Pro. However, when I put the url of the script itself in Favourites it returns an error (tested on different Android OS versions and several different phones).

Could you please let me know why this occurs?

Best wishes,

Adam
+2

Program crashes on Meizu MX3

Program crashes on Meizu MX3every time I tap on a station name. This happens only on XiiaLive version greater than 3.0.2.5.
Device: Meizu MX3, Android 4.2
+2

Album art not showing on Samsung Galaxy Note II in portrait mode

Vincent Lo 10 ár síðan 0
Android 4.3.
The graphic appears to be hidden behind the menu bar.
The graphic is also flipped AND upside down. 
See image.Image 69
+2
Not a bug

problem with the ABC radio from Australia

roberto dragoni 9 ár síðan updated by Rodrigo (Developer) 9 ár síðan 3

Hi,

Am using android phone with the pro version of xiia live radio for long while now.


Among my favourite stations are all the 'ABC radio stations' from Australia. (eg ABC Hobart, ABC Darwin, ABC Melbourne, ABC Sydney,ABC Newcastle etc)


Please note that in the last couple of days these stations no longer seem to work in that when I launch any of them on the app,after the buffering,rather than launching the radio, the following recorded message comes:


'Please be advised that the address for this radio streaming services has changed.For an updated list of all abc radio streaming addressees please visit abc.net.au/radio and click on help or email radiofeedback@abc.net.au'


Please fix this bug, would appreciate,


Kind regards


Rob

Answer
Rodrigo (Developer) 9 ár síðan

Hi Roberto,

I've tested those stations and there are working. Could you please check again?.

Could you also provide me more info about your device: android version, XiiaLive version?.


Thanks,