Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
+1

App doesn't open anymore

Tania Van Assche 10 year бұрын в iOS updated by Jona (Lead Developer) 9 year бұрын 9
Since update from oct 10th on itunes my app is not working anymore . I have paid for the pro version in the previous version . I have re-installed it alteady several times and it just doesn't want to open anymore which is a shame because i use it a lot. Before it would work very well
Answer
Jona (Lead Developer) 9 year бұрын
Hi guys, unfortunately we have introduced a bug as you have noticed. This is happening on devices running iOS7. However, the issue is not see on iOS8. We have fixed the issue and we will be releasing a new update hopefully today. Apple will take 5-10 days most likely to approve the app. Sorry for the inconvenience. :(
+1
Under review

alarm on Xiialive pro doesn't work sometimes

Łukasz T 10 year бұрын updated by Ralph 9 year бұрын 1
sometimes Alarm doesn't launch. It's not a problem with connection (as i'm using WiFi at home) as XiiaLive would make 'bing' 'bong' sounds when there is a problem with connection.
The issue is that alarm is not started at all. However phone informs that alarm is set, on upper task bar and on lock screen.

Samsung S4 (GT-I9505)
android 4.4.2
+1
Will be answered

Pause Function

Cracker0309 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 0
A pause function like Stream Furious has. You can pause your stream and it'll play where you left off when steam is started again. Maybe 10-15 min max pause.
Answer
Jona (Lead Developer) 14 year бұрын
Thanks for your feedback! This is a great feature and it's already in our plans :)
+1
Under review

Neradio.se AAC+ feed don't works

Florian Montécot 13 year бұрын updated by Jona (Lead Developer) 13 year бұрын 0
I actually can't listen this feed (From Neradio.se) : http://www4.no-ip.org:2000/listen.pls OR rtsp://srv1.neradio.mobi:554/stream64.sdp (rtsp, AAC+, sdp). Will it be possible with the 3.0 version ? Thanks
Answer
Jona (Lead Developer) 13 year бұрын

This should be possible with the current version.  The RTSP one it won't be possible but I'll look into it to see if I can get it working....  


The pls link I tried it and it worked.  What issues are you seeing with the pls file?  Did you add it via the add favorite wizard? Or you just clicked the link from an email or website?

FYI, clicking on that link it doesn't work cause the URL is bogus but this URL works fine: 

+1
Answered

Can i get howard stern live?

Жасырын 14 year бұрын updated by Jona (Lead Developer) 14 year бұрын 0
i have a new droid phone and want to know if i can get howartd stern live show "current show"
Answer
Jona (Lead Developer) 14 year бұрын
XiiaLive uses SHOUTcast.com directory for radio stations. Because of that we don't have control over it's content. As far as I know Howard Stern does show up on the directory but I can't guarantee it will be there always and be the particular feed you are looking for.

If you can't find the station you are looking for using XiiaLive you can always add your own url link via favorites.
+1
Аяқталған

Mark XiaaLive/Pro notifications as not sensitive

Matt Taylor 9 year бұрын updated by Rodrigo (Developer) 9 year бұрын 3
Hello,

I use XiaaLive Pro on a Samsung Galaxy S4 (SCH-I545) running Android 5.0.1 (build I545VRUGOF1). I allow XiaaLive to show notifications on my (stock) lock screen, which is useful because I can use the controls while the phone is locked. However, when I set lock screen notifications to "Hide sensitive content", the controls on the XIaaLive Pro notification are hidden and a message to the effect of "content hidden" appears instead.

The controls for XiaaLive Pro and the name of the current stream are generally not sensitive information. Can you please modify the application so that the controls and stream name are not hidden regardless of whether the "Hide sensitive content" option is enabled in a device's Settings?

Thank you.
Answer
Rodrigo (Developer) 9 year бұрын

Hello Matt,

We've already fixed it. It will be included in next release.


Thanks for your help.

Best,

+1
Under review

[XiiaLive Beta] Constant force closes with the latest beta on Nook Tablet

joelee100 13 year бұрын updated by Jona (Lead Developer) 12 year бұрын 3 1 duplicate
Recently i updated to the latest beta on my rooted nook tablet running cm7. After updating, i get constant force closing. Would it be possoble for you to send me the apk for the previous version? I have a lot of shortcuts on one of my screens and none of them work with this latest beta....the shortcuts launch the player, but i always then get an immediate force close. Thanks for all of you hard work!
Answer
Jona (Lead Developer) 13 year бұрын
The crash issue seems to be due to the custom ROM.  It is crashing because it can't init the EQ properly.  This is something I read on a forums for cyanogen.  I still have to investigate a little more.

If you could reproduce the issue and collect the logs could help me find out if this is indeed the issue.
+1
Planned

Notification sounds are delayed

Emre Burhan 10 year бұрын жаңартылды 10 year бұрын 4
Hello,

Currently the notification sound is delayed for 2-3 seconds when skipping to the next track. If not looking at the screen, it's easy for user to think that the press was not registered. 

I believe the notification sound in this case notifies of starting to download data but it would be nice if if it is played as soon as the button is pressed for an immediate feedback to avoid confusion. This is especially important while driving or using a headset and not looking at the screen.

Thanks,
Answer
Jona (Lead Developer) 10 year бұрын
The notification sounds are triggered based on the returned playback state from the stream engine.

Skipping to the next track we have a set delay before we actually trigger to play it. We added this delay to be able to see the next station name before it is played. This is useful for car stereos for example. It kinda let's you surf the tracks without changing the station.

I will set this request as planned since I'm thinking to add an option to turn off or change the delay time.

Hope this answers your question. :)
+1
Аяқталған

lower minimum alarm volume

ipuertas 10 year бұрын updated by Jona (Lead Developer) 8 year бұрын 2 1 duplicate
Please, could you implement that the volume can set lower than 30% in the alarm mode?

Thanks
Answer
Jona (Lead Developer) 8 year бұрын

Release 3.3.1.7 now allows you to set alarm value to 5%.

+1
Under review

after upgrade my xiialive is dead .why?

Smadar Dvora 11 year бұрын updated by Jona (Lead Developer) 11 year бұрын 1
I can't connect to any station.