Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Common details we need:
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
No similar topics found.
+1
Under review
Dropbox Integrated Backup
I have been using the iOS app on my iPhone the app seems to working great thus far. However, I normally listen to the same stations on my iPhone and iPad so keeping up with a favorite and tag library on both devices is not practical. I know the architecture of iOS also makes it hard to put a good backup or sync method in place. I don't think the backup method used on android is even possible with iOS. How about allowing an optional integration with Dropbox for the purpose of backup and sync of tags and favorites? I've seen this kind of backup and sync system with a lot with password keeper apps and it works great. I think for this to work it was just involve going through setup with Dropbox in order to authorize the app to work with Dropbox. Ultimately, if implemented, when Xiialive is installed on a new device, the user would just need activate Dropbox sync and then all of their favorites and tags would be synced to the app. One step further would be if the app synced with Dropbox anytime changes are made to the favorites and tags library. This could also be a way to implement the same backup and sync system on both android and iOS.
+1
Under review
XiiaLive prompt says that I didn't purchase app
A few days ago i boutht xiialive pro but why it keek saying that i didn'tparchase xiialive from andriod market. Since thats where i bought it,i you guys have any solution please let me know thank you.
Answer
Jona (Lead Developer)
13 years ago
There are some issues with our licensing checks for the past weeks for some reason. We believe this might be because of the changes with the new Google Play Market. We are already working for a new method that will hopefully end this issue once and for all! :)
The solution that seems to be working for everyone is the following:
1. Backup all your favorites and tags. "If you don't want to loose your tags and favorites."
2. Uninstall and install the app again from Google Play. "Don't worry you wont be charged twice"
To backup XiiaLive data:
Open XiiaLive and go to Settings->Backup & Restore.
+1
Fixed
New xiaa version conflicting with EQ apps
Hi I'm experiencing a serious problem in combination with the Equalizer App by "Smart Android Apps" and your new app version (it is very cool, by the way). Since you built in an equalizer, I can not use the other EQ app anymore! PLEASE FIX IT asap. I need EQ for normal music playback w/ the Android music player. But somehow now it "collidates" with XiiaLive..
I'm suggesting to add an option in the settings where I can set "built-in EQ: Enabled | Disabled" so I can use my preffered EQ app. Thanks for your consideration
+1
Completed
Save tagged songs on google drive
I thought it would be convention to be able to copy the tagged songs list to Google Drive so I could access it from my PC. Maybe the favorites list, too.
Answer
Jona (Lead Developer)
9 years ago
Hey, at the moment you can backup your favorites to any location.
+1
Completed
Idea to let undiscovered musicians broadcast their music
Hello was searching for about an hour now and found nothing but would be a good idea to have something for undiscovered musicians to a way of broadcasting their music and letting the sovial world rate and advise haven't found one app that does that think it would be a great deal for musicians who don't know if their music is good or should not pursue a musical career
Answer
Jona (Lead Developer)
11 years ago
Thanks for your feedback. Your idea is interesting and I know that there are some radios that do just that, play music of independent artists. I don't remember their names but I know they are out there.
You can always create your own radio station and play the music of these undiscovered artists. Here is a guide on how to add a radio station.
http://support.xiialive.com/topic/284324-how-do-i-...
You can always create your own radio station and play the music of these undiscovered artists. Here is a guide on how to add a radio station.
http://support.xiialive.com/topic/284324-how-do-i-...
+1
Connection loss stream when playing through Bluetooth
When I play a stream using the pro version, everything works fine if I use the built in speakers of my Asus memopad 7 HD Android 4.4.2. When I switch to my Bluetooth speakers, the app always has to fill the buffer again once it is empty, but does not seem to buffer while playing, so music is interrupted all the time. What could cause this?
+1
thank you!!
I have been using this app for 3 years now on 5 different phones. It was the best investment in an app I have ever made. I will happily donate something the next days.
I use it in my car, on my bike, train, during work, even in bed when I go to sleep and to wake me in the morning.
In numbers this means an overall play time of 18 weeks with a total of over 400GB of streamed data!!
Thank you so much for this amazing app!
I use it in my car, on my bike, train, during work, even in bed when I go to sleep and to wake me in the morning.
In numbers this means an overall play time of 18 weeks with a total of over 400GB of streamed data!!
Thank you so much for this amazing app!
+1
Under review
Ignore audio focus on turns off metadata
Motorola XT1060 Verizon edition running 4.4.4 stock. Metadata to my car stereo was working, then it wasn't. Cleared data and it started working again. I started restoring my desired settings one by one until it stopped working and found that toggling the Ignore Audio Focus on stops the metadata to the bluetooth stereo from working. I turn off Ignore Audio Focus and the metadata starts working to the car stereo again. I like to use the ignore audio focus feature so that the music keeps playing while other announcements are going on but I can't until this issue is resolved.
Answer
Jona (Lead Developer)
14 years ago
XiiaLive requires many resources when it is used. First, the antenna takes a large amount of power when it is constantly being used to download more data via EDGE, 3G, 4G or WiFi. Second, XiiaLIve is constantly processing data.
+1
Answered
android 4.0
Hi, I just bought a tablet with android 4.0 and, although it allows me to install the app from android market, it keeps telling me there's an error every time I want to listen to any station. I'll appreciate any help you could give me.
Answer
Jona (Lead Developer)
12 years ago
I assume you are using XiiaLive Beta? If you are there is a little issue with the app with initializing properly the EQ. We are putting out an update in the next few days that should resolve that issue.
Customer support service by UserEcho
