Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

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+1
Fixed

Samplerate seems to be wrong for streams

Geof Greenway 12 years ago updated by Jona (Lead Developer) 12 years ago 0

I've been listening to an online radio station that has a 128k MP3 stream, and 32k and 64k AAC+ streams.  The 128k stream shows a sample rate of 44.1kHz, while the 32 and 64k streams show a sample rate of 22.0kHz.


However, in iTunes, and Foobar players on a computer, all streams show as 44.1kHz.  Is there something going on with the AAC+ streams in Xiia to reduce their sample rates, or are they simple being reported wrong on the screen?


The radio station I'm looking at is A Reason To Dance - Radio G!, but this seems to be true for any radio station streaming in AAC+ format that I've tested.


Answer
Jona (Lead Developer) 12 years ago

Fixed bug! Now part of release v3.0.1.2.

+1
Fixed

Buffer issues

pim 12 years ago updated by Jona (Lead Developer) 12 years ago 2
Hello, I'm testing the beta version and I don't really understand how the buffer works. I've been playing a lot with the prebuffer length and buffer length but it seems to change nothing at all. The progression status bar (in light grey) has always the same size even if I change the buffer settings.
The only way I found to really increase the buffer size (have a larger grey status bar) and avoid skips when driving is to setup my own icecast server and change the buffer in the server itself. But with that, I have another problem I'll try to explain you.

  1/ I set the burst size (buffer) of my icecast server to :
  <burst-size>393216</burst-size> (= 384 kb)
If the connection is lost during some seconds (which you can do with setting wifi off 5 seconds then on), everything works fine with the smart recovery ON : the stream continues

2/ I set the burst size to something bigger :
  <burst-size>524288</burst-size> (= 512 kb)
Now the light grey bar is larger and buffer is good enough for me.
BUT if the connection is lost during some seconds, when the datas come back, the smart recovery will load again the whole buffer size. This will result in hearing once again a part of a song I just heared before the data connection was lost.

 I don't know if it's clear enough as my english isn't perfect :)
To resume : how can I have a better buffer (= a bigger light grey bar)
and why when setting the server buffer size to something larger than 384 kb the smart recovery plays a part of a song 2 times when connection is back ?

If you want I can give you my server adresses to test
This was made on galaxy s3 with your last beta on a 48kbps aac+ stream
Thanks
Answer
Jona (Lead Developer) 12 years ago

Changed the look back recovery time to be larger.  The fix will be part of the next release.

+1
Fixed

pocket change more than 6 minutes reward

LEONEL PEÑA 11 years ago updated by Jona (Lead Developer) 11 years ago 6 1 duplicate
The application didn't give me the more than 6 minutes reward in pocket change even if i listen for more than 2 hours


Answer
Jona (Lead Developer) 11 years ago
Sorry to inform you that we have tried countless times to contact PocketChange about rewards issues and have learned that they are no longer in business. We will be removing PocketChange support completely from the app. Sorry for the inconvenience.

+1
Acknowledged

Volume slider in favorites screen

Simon 9 years ago updated by Rodrigo (Developer) 9 years ago 2

I would love to see a volume slider at the bottom of the favorite screen, allowing the user convenient single touch access while staying in the quick station change view.


separately, it would be nice to have an option to keep the mode tabs open when in landscape mode rather than auto hiding it .Samsung devices that have a multi-view option also use the slide in from right gesture to access that menu and ithe two can conflict with each other.


great work on this app! It is one of the best!

Answer
Rodrigo (Developer) 9 years ago

Hello Simon,

thanks for sharing these suggestions. We will keep them in mind for next releases.


Thanks, again.

+1
Answered

Add independent volume control

boptist23 14 years ago updated by Jona (Lead Developer) 14 years ago 6 2 duplicates

How can I get the old one back?

Answer
Jona (Lead Developer) 14 years ago

We think that having two separate volumes was very inconvenient for a lot of users. Essentially if the volume was too low you had to unlock the screen and raise the volume and at the same time lower the phones's volume.

**Update, we will add the separate volume control as an option under settings on the next update.


UPDATE:

Update v2.1.7 added new option to switch back to independent volume control.

+1

Thanks for restoring the separate volume controls.

boptist23 14 years ago updated by Jona (Lead Developer) 12 years ago 0
XIIA is the best radio streamer in the Android Market. 
Answer
Jona (Lead Developer) 12 years ago
Thanks for your feedback! :)
+1
Under review

Play Local Music and Video

Anonymous 14 years ago updated by Jona (Lead Developer) 13 years ago 1
It would be great if this app also played my music library and videos on my phone. Android needs a well thoughout music player. It would be the perfect radio app!
Answer
Jona (Lead Developer) 14 years ago
Thanks for your feedback and ideas. We are currently only streaming as you know but we do want to extend to the area of local file playback. About videos well that could be something we can look into the near future.
+1
Answered

How can I remove the notification sound effects?

Jona (Lead Developer) 14 years ago updated 14 years ago 0
Answer
Jona (Lead Developer) 14 years ago
Simply, press the "settings" button then turn off the “notification sound fx" off
+1

Buffer ist lost when Wifi goes off

lenlennart 10 years ago updated 10 years ago 1
Hey,

i really like your app and just got the Pro version. However, i do have a problem:
I have the player set to Wifi only.
Everything works fine as long as i am in my wifi network - a buffer is created, i can pause/play and fast forward later on.

But as soon as my wifi connection ist lost, the buffer is purged.
So lets say i am in a 10 mintes timeshift and my wifi drops, the other 10 minutes are lost.
There is no way to listen to them.

Is this a bug?

Thank you
Lennart

PS: Android 5.0.2, XiiaLive Pro 3.3.0.4
+1
Under review

Excessive battery use with 2.1.8

Matt Carswell 14 years ago updated by Jona (Lead Developer) 14 years ago 1
it seems like 2.1.8 is using a LOT more battery than previous versions. After being on battery for only 5 hours, and listening to xiialive for 15 minutes, i'm down to 20%. normallly i can go 12-14 hours before getting down to 20% battery. See attached screenshot.
Image 1
Answer
Jona (Lead Developer) 14 years ago
There 12hrs? wow that's a lot of streaming hours :) What phone do you have?

There are a few little details that I just discovered in regards to the widgets... I'll be putting out an update most likely next week. I'm not sure these changes make a huge difference on the battery usage.. but it's worth a try...