Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Beantwoord

can I edit the default message

Лёша Гришанин 12 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 3
can I edit the default message when I'm sharing the music I listen to?
Antwoord
Jona (Lead Developer) 12 jaar geleden

Yes! After you press the share button you will be shown a popup with a default message. You can edit the message before sharing.

0
Beantwoord

need adb package name

dennis garber 10 jaar geleden bijgewerkt door Jona (Lead Developer) 10 jaar geleden 3
I bricked my tablet by converting xialive into a system app.  I believe may be able to go into adb sideload mode on tablet (won't boot, wiping cache and data didnt help.)  and perform  adb uninstall com.xialiveradio     however, I don't know the package name as it would appear in a android file system.

 Help 
Antwoord
Jona (Lead Developer) 10 jaar geleden
The package name can be any of the following:
com.android.DroidLiveLite
com.android.DroidLivePlayer
0
Fixed

Stop button not working properly on AAC+ streams

Matthew Osborne 13 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 3

Since the 3.0.0 update, whenever I hit the 'Stop' button when listening to an AAC+ stream, the player displays the message 'stopping...' and just hangs. Although the audio stream does stop, I am then unable to start any other streams.  I have to forcibly kill the application thru the Android app manager to use it again.  It only happens on AAC+ streams though... all other formats appear to stop correctly.  My phone is an LG Optimus V... if you need me to get application logs for you please send me instructions on how to get them and I will provide as needed.

Antwoord
Jona (Lead Developer) 11 jaar geleden
This issue should no longer happen when using the FFMPEG stream engine. This is currently the default stream engine.
0
Under review

Player won't play unless stays on screenscreen with Nexus 6

Amanda Carusone 10 jaar geleden bijgewerkt door Ralph 9 jaar geleden 1
Hi- I have a Nexus 6, Lollipop 5.1 OS. Using the Xiia Android app all works fine as long as the player stays on screen. When the screen goes off or if I am doing other things on the phone the stream plays a few seconds, then goes off and then tries to reconnect, max tries reached, etc. All I have to do is bring it down from status bar to open on screen, click play and it immediately works fine. Suggestions? I LOVE Xiia, so I am going nowhere... Just wondered if this can be fixed soon. Thanks- Amanda
0
Not a bug

i can not get m3u to play i paste the url it accepts it but when i try to play get unsupported format

deaddmail 14 jaar geleden bijgewerkt door Jona (Lead Developer) 14 jaar geleden 0
OGG owill not play
Antwoord
Jona (Lead Developer) 14 jaar geleden
We do support m3u playlists but not actual OGG audio format. That's why you where able to add the playlist link to your favorites but at the time of playing the links inside the playlist you got the unsupported format error. Please note that we are adding OGG support very soon.
0
Beantwoord

Where is the new Group by option? Also backup not working properly.

Peter 9 jaar geleden in Android bijgewerkt door Nanren 9 jaar geleden 5

1) similar problem here in version 3.3.1.2. In the previous version 3.3.0.4 (probably) I could get my custom genres in the Favorites pane, because the current Genre was listed at the top, and tapping led up to the genre list, I obtained a list with (All, genre1, genre2, genre3).

2) I do not find the Group by option that is mentioned as New feature.

3) the new backup and restore does not work for me. However the old-style restore worked after that. Android 4.2.2.

At this state I cannot be happy with XiiaLive Pro 3.3.1.2, and can't go back to XiiaLive Pro 3.3.0.4 because it was protected from backup.( Actually I was able to get the XiiaLive Pro 3.3.0.4 apk and it installed and activated, and I would not prefer to do that)

Antwoord
Jona (Lead Developer) 9 jaar geleden

Hey thanks for the feedback.

  1. The new organization method might be a little odd at first. It was ment to make things a bit easier.
  2. The app was never optimized for tablets unfortunately. We do want to do that just not enough time. Also, the menu bar drawer is only available on portrait as you've noticed.
  3. Perfect I can reproduce it. I'll fix this. We've tested this various ways and I can't believe this slipped :/
0
Beantwoord

Xiialive Purchased auto upgraded and says not purchased.

Peter L 12 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 2

I purchased Xiialive (2011) and then later it auto updated to Xiialive Pro and now it says I haven't purchased.  Any ideas?

Antwoord
Jona (Lead Developer) 12 jaar geleden

Please make sure you are using the same email address on GooglePlay that you used originally to purchase XiiaLive Pro.  If the same email is being used you won't get charged twice. Any issues please let us know.

0
Beantwoord

Lock screen

Bigd Newro 12 jaar geleden bijgewerkt door Whatever 2 10 jaar geleden 5

Could IT be possible to remove the widget from the Lock Screen via setting? i have Not found the possibility. Thanks in advance and keep up the cool work. 

Antwoord
Jona (Lead Developer) 12 jaar geleden

We will add an option to disable the lock screen player.

0
Beantwoord

Favorite currently playing station

Benedikt Bauer 14 jaar geleden bijgewerkt door Jona (Lead Developer) 14 jaar geleden 2
I'd like to add a station to my favorites after I opened it via the browser or some other external app.
In the favorites menu I can only select to add a new URL by copy/paste or normal input, but I can't copy the url from now playing nor is there another way to just add the currently playng station to the favorites.
Antwoord
Jona (Lead Developer) 14 jaar geleden
You should be able to add a currently playing station by pressing the round + button.  If this button is disabled it's because the station is already a favorite.  Check it out let me know if that is what you where looking for! :)
0
Fixed

Lock screen song title

Lee Hicks 12 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 4

The lockscreen widget  shows only the station name above, then the artist below.  The title of the song is missing.  It shows fine in the notification pulldown and on the homepage widget, just not on the lockscreen widget.

Antwoord
Jona (Lead Developer) 12 jaar geleden

Issue has been resolved in release v3.0.1.3.