Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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As the station owner, how do I edit the IP address, genre & station name?
i use xiialive pro on a Samsung Galaxy Note 4 and have two stations 2 two websites:
www.LakeOfTheOzarksRadio.com or www.LOTOradio.com
Reagan Radio Network or Sunset Station
(I want to be able to search via the name where the radio station shows up)
Lake of the Ozarks Radio
(how did I edit an IP address?)
Please check this link: http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/
Best,
playback fails after a few min
Unsupported format when streaming through squid proxy
Updated, but no different. Whaaat?
Version at the bottom of initial splash screen says "3.3.0.2 (GOOGLE)" [why isn't this information in the Settings/About screen so I don't have to FC and restar the app to find it?] This matches what I see in the Play store.
What's going on?
HD streaming
More information about the filters can be found here:
http://support.xiialive.com/topic/449528-/
radio amor fraterno e radio para espirita ????????!!!!!....
It seems like fraterno and boa nova are working now. :)
Sometimes stations can take their stream down for maintenance and don't put it back up for days or even weeks. Another possibility is that some stations are pirated so they can be taken down permanently.
Screen Lock when using XiiaLive
On my Samsung Galaxy 5, with android 2.2 the lock screen disables volume buttons.
If I need to change the volume, I need first unlock screen and then press the volume button.
Can xiialive enables a service listening the volume button when screen is locked?
Or maybe disabling Screen Lock when XiiaLive is running...
what is a "request timout" and how do i stop it so I can listen to my music
keeps giving me a "request timeout" and wont let me play my music
A request timeout occurs when a connection request has taken more than the predetermined timeout value to hear back from the server/radio station/broadcaster.
Why does this occur?
1. Your internet connection could possibly be very slow at the moment of the request.
2. There is no access to the internet.
3. The server/radio station/broadcaster was too busy or overworked and took too long to respond to a request.
4. Usually there is a lot of latency on wireless networks and that could also cause a request timeout.
5. The server/radio station/broadcaster could be located very far thus a request take a lot longer than expected.
Сервис поддержки клиентов работает на платформе UserEcho
