Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Buffer on server

ptrqw 13 років тому оновлено Jona (Lead Developer) 13 років тому 2
Is there any buffer on the server? In case the connection is lost I will loose the information but if there is a buffer I could download that piece of stream.
Відповідь
Jona (Lead Developer) 13 років тому
Usually broadcast do have a little buffer to burst when you get connected but most of the time this buffer is not enough and you do loose part of the broadcast since it's live content.
0
Є відповідь

Dlaczego nie mogę tu znaleźć żadnych stacji z Polski

Radosław Rutka 10 років тому оновлено Jona (Lead Developer) 10 років тому 1
Szukam i szukam i nic nie znalazłem 
😢 np antyradio.pl 
Відповідь
Jona (Lead Developer) 10 років тому
Hi, unfortunately we currently don't have all stations available on XiiaLive. You could try finding your station using the following suggested methods.

Witam, niestety obecnie nie mają wszystkie stacje dostępne na XiiaLive . Możesz spróbować znaleźć stację przy użyciu następujących sugerowanych metod .

http://support.xiialive.com/topic/285095-last-resort-search-for-your-favorite-station/
0
Є відповідь

hif iust wanted to know the title of the song you aird just now Decc 4th 2012 from 6:20-- 6:23. it was german with aa female voice and I so liked it. tyvm

Jared-Björn Diederich-Schäfer 12 років тому оновлено Jona (Lead Developer) 12 років тому 1
Відповідь
Jona (Lead Developer) 12 років тому

I couldn't tell you.  But you could look at the history and select the songs tab. That will show you the songs that have been played by the player. 

0
Є відповідь

id3, coverart

Fabio Beccali 10 років тому оновлено Jona (Lead Developer) 10 років тому 1
Hello, congrats for the this great android app. I am wondering if it's normal that I don't see the CD coverarts that radio stations make available and I can see using other apps. If there is a setting to do, would you please advise me? Thank you and regards. Fabio
Відповідь
Jona (Lead Developer) 10 років тому
We are working on the next release that will support album art! :)
0

Favorite channel is not streaming

Jagdeep Singh Fateh 10 років тому 0
I am also getting the unsupported media e-31 error on a station I was listening to just fine yesterday. (http://sahibradio.com/listen.pls)
Please help!!!
On an Apple iphone 6
0
Є відповідь

Won't let me post on Facebook

Paul ureste 9 років тому оновлено Jona (Lead Developer) 9 років тому 2

Wont let me post on facebook

Відповідь
Jona (Lead Developer) 9 років тому

Hey, we looked over the issue and modified some things with Facebook. It might help. Where did you download the app from? Could you try clearing XiiaLive cache and Facebook app cache to see if things work? Please know that clearing the cache will erase all content from XiiaLive. Also, it will cause the Facebook app to ask you to log back in. Thanks!

0
Will be answered

finding a local station

Alan Bynum 10 років тому оновлено Ralph 8 років тому 1
when i first installed the app on my android phone i found (knyd 90.5) in broken arrow ok. i reset my phone and then reinstalled the app. now i have tried everything and cannot get it to find it.  
0
Є відповідь

Local Radio & EQ not functioning

Trent Tubiszewski 10 років тому оновлено Jona (Lead Developer) 10 років тому 1
Samsung Galaxy Note 3, AOSB ROM 1.3.3(kk 4.4.2).  Local radio feature shows nothing inside the app but blank space where the radio stations would appear. Also the EQ stays disabled.  Both of these had issues on previous ROMs. 
Відповідь
Jona (Lead Developer) 10 років тому
Hey, super delayed reply... We previously had issues with the radio directory so that might have been the cause. Also, the radio directory might not have some regions available for local radio. The directory is growing every day and hopefully you get local radio available soon.

In regards to the EQ, we have had various reported issues that we fixed and others that were simply caused by the Android OS. We will soon remove the current EQ and add a new and improve EQ system that will work on every device.
0
Fixed

Does not remember equalizer settings

Łukasz Majda 11 років тому в Android / Equalizer оновлено John Lang 10 років тому 4 1 дублікат

Application does not remember equalizer settings. I have to turn it on, and set again every time.


Asus Memo Pad FHD 10 LTE (ME302KL) with Android 4.2.2

Відповідь
Jona (Lead Developer) 10 років тому
This issue should be resolved with the latest release of XiiaLive.
0
Fixed

widget prev/next buttons no longer working

Doug David 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

The lock screen buttons still work fine. I'm a paid user running XiiaLive beta on a Galaxy Nexus. (Verizon, so I'm a build behind,  4.0.4) >= \ 


I'm using the XiiaLive Beta Main 4x2 widget. It has worked fine until recently. I noticed it wasn't changing stations.

Відповідь
Jona (Lead Developer) 12 років тому

I have looked over the code and realized there where things missing.... :/ good catch! It is now fixed and should be available on the next update.