Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
-1
Will be answered

Is XiiaLive available on the internet/browser?

RICHREIGN 14 років тому оновлено Jona (Lead Developer) 14 років тому 1
CAN YOU LISTEN TO MUSIC ON YOUR COMPUTER FROM XIIALIVE. LIKE IS IT LIKE PANDORA
Відповідь
Jona (Lead Developer) 14 років тому
Currently you can't but we have plans to be able to do just that! Thanks for your idea! :)
-1
Under review

Frequently losing streams

b junk 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

Hi


I love this app and use it to listen to a couple of radio stations, but it’s losing the streams several times most days - it seems to stop streaming almost when the wind changes direction, which is incredibly annoying and inconvenient. I use it in a mostly very strong signal area.


If I listen to the stations using the station’s own apps it’s fine – no dropouts, no stutters, no hiccups or skips. However, if I listen to the same stations using Xiia Pro it results in ALL of the above problems, i.e. dropouts, stutters, hiccups and skips.  It even happens with Xiia when using WiFi, only 9m - 10m from the router and the tablet/phone sitting on a table, not moving!


What is going on?  Why can the radio station apps keep the stream and Xiia can’t?

I’ve tried using it on a 3G Nexus 7 tablet (Android 4.3) and two different phones – HTC Desire C (Android 4.0.3) and Huawei Ascend Y300 (Android 4.1.1) on T-Mobile, 3, Vodafone and Virgin mobile networks, and the results are the same on them all.


It’s Xiia Pro 3.0.2.5.


Thanks


Відповідь
Jona (Lead Developer) 12 років тому

Some questions for you:

1. Could you provide the URL to the station you are having issues with? 

2. Did you notice similar issues with other stations from SHOUTcast?

3. What audio format and bitrate is the station? MPEG or AAC?

4. Are you using the FFmpeg stream engine? If you don't know what that is then most likely you aren't...


PS: Sorry for the delayed reply.

-1
Under review

XiiaLive Pro doesn't seem to regain audio driver after other apps

RgnKjnVA 12 років тому оновлено Jona (Lead Developer) 12 років тому 3

Hi Jona, I'm running Android 4.2.2 on Verizon (grrr) Galaxy Nexus with XiiaLive Pro. I just noticed that I can play music on several music apps in succession but XiiaLive doesn't seem to re-establish the audio driver after other apps have been used. 


Here are my steps to reproduce (I have widgets set up for all 3 apps):

1) Stream music via XiiaLive. Works like a champ.

2) Press Stop on Xiia

3) Stream from Grooveshark app. Works like a champ.

4) Stop GS playback.

5) Try to stream from Xiia again. It looks like it's playing but no audio can be heard.

6) Stop Xiia.

7) Play music from Play Music app. Works like a champ

8) Stop PM

9) Attempt to stream from Xiia. No audio.

10) Stream from Grooveshark app. Works like a champ

11) Play music via Play Music app. Works like a champ

12) Stream from Grooveshark app. Works like a champ


If I Force Stop Xiia, it will work again but obviously not a reasonable solution. Let me know if you need logs or anything.

Відповідь
Jona (Lead Developer) 12 років тому

Thanks for the detailed feedback. I'll be investigating the issue... There seem to be some issue with the Android audio focus. By the way you can set to ignore audio focus under settings->sounds. That should fix the issue temporarily.

-1

android cant connect under 4G, only wifi

Adam Motruk 10 років тому 0
I have a Samsung Galaxy S5 and with my xiialive app I am able to connect to my webserver and audio stream under a wifi connection, but as soon as I try to connect under a mobile data 4G connection it loads the web server page but that is all, it wont load the audio stream to play in xiialive.
 I believe it might be something with my phone though and not xiialive, has anyone else had this issue?
-1
Declined

the color is too much boca junior. aguante jujuy la radio esta re buena

Christian Aguilar 13 років тому оновлено Jona (Lead Developer) 13 років тому 0
Відповідь
Jona (Lead Developer) 13 років тому
Pasa que sos de RiBer! :P Estas usando el app or what! :?
-1
Є відповідь

Android media failure:-38 .PVMFPending

rldstover48 13 років тому оновлено Jona (Lead Developer) 13 років тому 11
Відповідь
Jona (Lead Developer) 13 років тому

If you are still having this issue, please try using the latest XiiaLive Beta version. There where multiple fixes done that could have resolved these issues. Please try using the Stream engine "Android" to see if the issue is resolved. If not most likely you will be able to stream without issues with the "FFMpeg" engine.

-1
Planned

Empty notifications

Sean Gallagher 12 років тому оновлено Jona (Lead Developer) 12 років тому 3 1 дублікат

The song title no longer appears in the device notification area. The app icon shows but there is no song title. Asus transformer infinity, android version 4.1.1

Відповідь
Jona (Lead Developer) 12 років тому

03/11/13

Thanks for the screenshots! I'm able to understand exactly where you see the issue. I was able to reproduce the issue on a tablet. I'm able to see the track information if I expand the notifications but that notification popup is empty. Its really odd issue but I'll look into it and hopefully I have fixed for next update! Thanks again for your help!


03/08/13

What version of XiiaLive are you using? Please make sure to have the latest v3.0.1.2. Also, if with the latest you still have issues can you provide a screenshot of what you see?

-1
Fixed

[XiiaLive Beta] Invalid parameter

Doug David 13 років тому оновлено Jona (Lead Developer) 13 років тому 17
Since the last Beta update, I've been seeing Invalid Parameter errors when trying to stream from my Favorites list, seems to be older links.

Also, many stations' urls don't work shortly after saving them. In particular try GotRadio and 100Hitz stations. I'm running Galaxy Nexus. Not sure if the problem is the station url (ie they rotate IPs for some reason) or Xiia. Anyone else seeing this behavior?
-1
Виконано

Feedback; Updated version

Michael Newman 13 років тому оновлено Jona (Lead Developer) 13 років тому 3

 I'm taking a few minutes to offer some feedback about the updated version of XiiaLive because it's the single most used app on my Android device. It's really important to me.


First I want to say that I think the new feature set is great. I want to make that clear so that you don't think I'm just here to criticize.The new features are great


However, the user interface took a serious step backwards. Navigation through the features, menus, etc. is much less intuitive.While the recording buffer is a terrific feature, it's taking up a ton of real-estate when it is being used and appears to be impossible to hide when its use isn't needed.


Lots of controls for navigating, adding favorites or tagging have gone from big and easy to small and fussy. I use XiiaLive almost every minute that I'm in my car and it's become significantly harder to operate. Some things, like connection status have become so small that they're now virtually useless to me in that environment.


This all brings me to my last and main complaint...the new skins. They're dreadful First, the "original" skin *isn't*...and it doesn't even function in landscape mode...the mode I use. Second, the use of fine-lined fonts and extremely low contrast themes is a big problem. Take Favorites on Classic Dark. A dark gray background  with secondary information in increasingly tinier fonts in various shades of gray? 


You need to put some thought into themes that are truly usable in the environments your customers use your product.


I doubt that I can find a better product. I don't want to even go looking. If these issues aren't addressed, I will have to. As good as the new features are, the interface went from invisible to frustrating.


Oh, also, possibly connected to the new playback buffer...I'm getting intermittent blasts of garbled audio. That's new,


Thanks for your attention.


-Michael



Відповідь
Jona (Lead Developer) 13 років тому

Thanks for your feedback! We always like to hear app users comments! :)


The recording feature is currently not completed... The bar you see allows you to time-shift live radio. It also allows you to click cue points of starting song to skip or replay really fast right where a new song is starting. For this reason we believe it deserves the space it has.


The fav/tag buttons are now all over the place so that it is easy to tag/fav from any place where you see a song or a station.  However, I do understand your concern where the player now has smaller less intuitive buttons to tag and add stations to favs.  Have you tried using the "Original skin"?  Currently only portrait has the old design. Landscape will hopefully be added later on.  What particular device are you using? I'm wondering why possible the status text is too small...?


The skins will most likely be getting small tweaks here and there to improve it's contrast and design. Also, we will possibly be creating a more car friendly design soon.


Garbled audio issue has been fixed v3.0.0.02 :)

-2

China Online Business Directory

chinaonlinebusiness directory 6 років тому 0

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