Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Xiialive crashed and all my tags and radios are gone.

Dimitris 8 років тому оновлений 8 років тому 5

Hi. Yesterday when using Xiialive, the app crashed suddenly and now the program caches only the last radio station who i listened and the latest search. The tags and my favorite radio stations are gone.

How can i recover the tags and radios?

0

Problem removed playlist under

Hanif Permana 8 років тому оновлено anonymous 8 років тому 1

I was removed all stations under this name of genre, but this app always remove all favourite playlist on Xiialive not remove under the name of genre. Please do you fix it or rated one star on Google Play Store. Please don't make me annoyed....... (Xiialive Pro 3.3.2.2, Lenovo A7010-a48 K4 Note, Android 6.0 Marshmallow)

0
Under review

Custom "group" for Player next/prev keys

Brian Peter 8 років тому оновлено Jona (Lead Developer) 8 років тому 1

I use XiiaLive in the car with a Bluetooth puck that has next/previous keys, and In XiiaLive I see there is a setting to choose either Favorites or Playlist for the keys to cycle through. But for the life of me, I can't see any way to add only certain stations to the Playlist, long pressing on them doesn't bring up an option to do that, and there doesn't seem to be a Playlist tab anyway to select from.


So the only option I have to cycle through stations is Favorites, which works fine, but I have a lot of stations in my Favorites that I don't necessarily want to cycle through when in the car. Some of them are the same station, but different streaming rates, eg 192k for when on wifi, and 32k for when on a low-bandwidth connection; some are music, some are talkshows, some are comedy, etc.


In the car, I would just like to be able to cycle between maybe 3, 4, 5 or 6 stations, but with the current settings I can only cycle through ALL of the favorites, which might be 30 or 40 stations, as I noted some duplicates etc.


It would be great if there was another special group called "Skiplist" or something like that, where I could put copies of a few of my favorites in to skip with the media keys, while retaining the listings in the overall favorites list too.


Either that, or please explain to me how to accomplish the same thing with the already existing "Playlist" option for the media keys, but that doesn't actually seem to me to have a way to use.


Thanks!


BTW... this is probably the *best* android app that I have out of a couple of hundred! My favorite and would be on my desert island list for sure!

Відповідь
Jona (Lead Developer) 8 років тому

Hey, thanks for providing feedback about this particular feature. So playlist option is essentially to skip the station playlist. Some stations have more than one link in them. In general "playlist" option isn't really useful for most users.


I think your idea is very interesting and might work. I will put this on our list of requested features. Thanks!

0
Є відповідь

Won't connect through company's wifi

shortofaload 8 років тому оновлено Ralph 8 років тому 1

I have tried so many different apps to connect to this radio station "Classic Funk" and it will not connect through my company's wifi connection but it will work at my home wifi connection. Is the company's wifi blocking this streaming radio station somehow cause if I connect via my 4G it will work? Trying to avoid connecting through my 4G network cause of my limited data.

0
Є відповідь

Lagging with galaxy s4 and 50 mbit inernet??

Xii Xii 8 років тому оновлено Ralph 8 років тому 1

Hi. xiia laggs on some channels more often then on others. Got a galaxy s4 and a 50 mbit internet. On my laptop nothing laggs e.g. youtube with 1080p.

Dont know why? Can anybody help me solve with problem?

Thx!

0
Є відповідь

Forbidden

Martin 8 років тому оновлено Jona (Lead Developer) 8 років тому 1

Three of my "Favorite" stations now get the "HTTP 403 [forrbidden]" error response. They all still show up under the "Local" tab. I am in the 94903 zip code. The stations are KDFC, KGO, and KCBS.

Visiting the station's website and clicking on a button that would give me the option of choosing Xiialive as the player didn't work for KGO, and KCBS - they didn't offer the opportunity. What else can be done?

Відповідь
Jona (Lead Developer) 8 років тому

Hey, thanks for letting us know. So we have seen that some stations are trying to block other apps from streaming them. This is very unfortunate for everyone. However, there are some things you can try to fool them...


Change the User Agent under Settings->Stream. Change it to custom and copy/paste this into it, excluding the quotation marks:

"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.98 Safari/537.36"


Unfortunately, we can't remove those stations or update them since we use 3rd party directories... :/

0
Under review

No local stations available

r16guy 8 років тому оновлено Ralph 8 років тому 1

no local stations, at all

0
Under review

Feature request - Shortcus and macros

John 8 років тому оновлено Ralph 8 років тому 1

Firstly, thanks for a great app.

I'm running the Pro version on my Nexus 6P with Nougat 7.0 and no major problems.

I mostly use it in the morning whilst eating breakfast and in the car on the way home. Recently I have been using it when I go to bed and utilising the sleep function. Each of these scenarios requires slightly different settings (which stream I listen to, volume settings, etc).

I'd like to be able to set a shortcut (either in the app or via a widget) for a particular scenario, for example:

At bedtime, a single tap on a macro or shortcut to set a specific stream playing, set the sleep timer to 60 minutes, set the volume to 40%, etc).

Cheers.

0
Under review

Shoutcast - Failed to Connect

Julian 8 років тому оновлено Ralph 8 років тому 1

Hello.


I am unable to play any Shoutcast radio station. I receive a fail to connect message on all stations when browsing. Uber and local stations play fine when browsing other directories.


I also tried doing a clean reinstall, but no luck. I have Xiia Pro and run Android 6.0.1 on my Samsung Galaxy S6.


Thanks,

Julian

0
Under review

Can I send a stream link to from one xiialive to another xiialive app so this starts playing the stream

Perry 8 років тому оновлено Ralph 8 років тому 1

Can I send a stream link to from one xiialive to another xiialive app so this starts playing the stream. This would be a nice option because I have one app on an old tablet that I use as playing desk clock.