Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!

connection drops connected to buffer size of Pro ?

Jan Oosterhuis 9 aastat tagasi uuendaja Jona (Lead Developer) 7 aastat tagasi 5
I am experience more connection drops since I upgraded to Pro, while listening to the same stations. Could the buffer size be of any influence ?
Jona (Lead Developer) 7 aastat tagasi
Are you on the Sprint or Verizon Network? If you are it might be related to the following:

Beta Version Alarm stopped working.

John Frazer 8 aastat tagasi uuendaja Jona (Lead Developer) 6 aastat tagasi 0
I have the purcahsed XiiaLive 2.2.4 version installed on my Sony Ericsson X10i 2.3.3 and it's been working solid since day dot.

From here in anybody reading this, I am referrering to the beta version which has no reflection on the released version which works fine for me.

Using the beta version with the original still installed, but not active I had a forced close on the beta version.
That's no biggie as it happened once and has not done so again (sort of).
I have had the phone 'hang' and needed to power off and on again to get the appication going again. That's happened a couple of times.

I noted the same folder/file is used to backup station lists and was easliy able to restore my station list to the Beta version.

I was able to set an alarm from the existing favorites and continued tooling around with the rest of the options and settings.
Stopping and starting streams and changing settings I had another hang on the phone.

So decided to remove my existing XiiaLive 2.2.4 version and the Beta version and then just reinstall the Beta version.
Thinking this may remove any conflicts the two apps may have. if any at all.

I now noted I still had an alarm set with no XiiaLive install. I couldn't find any access point to remove the alarm.
Reinstalled Beta and the alarm didn't re-appear in the Beta application but still indicated being set in the notification bar on the Android screen.

Cleared XiiaLive Beta application data and cache, uninstalled the Beta version again and restarted my phone.

OK the alarm icon is removed and the alarm is not seen in the default 'clock' settings.

Re-install the Beta application, but now I can't set an alarm, it just gives an error "Alarm failed to be scheduled!"
The default Android clock alarm still works fine.

Sorry, I don't have a blow by blow breakdown of what I did, it was more like Wooowww new..woooww shiney.. I'll bash it with my fingers and see what it does... and that's what happened.

So, any thought's on how one would restore the alarm functionality in the current Beta version on a non-rooted phone?
Jona (Lead Developer) 6 aastat tagasi

Thanks for the long and informative feedback. Yes, it has been a while since this was posted however we did work on this particular issue. The current official release should have the alarm issues resolved. We had to re-write them completely cause they were giving too many issues. Again thanks for your feedback and sorry for replying such an old post... :/


Just purchased full app; cannot stream m3u server stream over 3G

Glenn Dessario 4 aastat tagasi uuendaja Rodrigo (Developer) 4 aastat tagasi 1
Hi guys; love the app but cannot stream m3u over 3G keeps hitting max retries.

phone 4s: iOS 9.0.2 latest xiaa....


Change station name on your app?

David Doerrier 4 aastat tagasi uuendaja Rodrigo (Developer) 4 aastat tagasi 1
Are you able to change the title of my station on your app? Classic Long Island Radio - change to - WCLI Hits 1970-76. Thanks.
Nanren 4 aastat tagasi


Xiialive is using SHOUTcast for radio stations. Contact http://www.shoutcast.com/ if you want to change the title of your radio station




Lange Tenen 6 aastat tagasi uuendaja Jona (Lead Developer) 6 aastat tagasi 0
How to play xiialive radio on a desktop, btw i am on a mac. I am hooked to xiaalive on my Android devices so please help me:) I guess i could try to run it in an emulator but it shouldn't be the hard..
Jona (Lead Developer) 6 aastat tagasi
Hey, thanks for your feedback. At the moment we have no app for macs. However, we might in the future. At the moment you can use bluestack. This should be the best option. With their app you can find our app! :)

Forward/Back Buttons In App Don't Work - IOS

magnumchode 4 aastat tagasi iOS uuendaja Jona (Lead Developer) 4 aastat tagasi 4

I just moved from Android to IOS & the functionaility either seems to be different or broken in IOS for the Forward/Back buttons. In the past, these buttons would advance through my favorite stations. Now when I press the buttons when a station is playing the internal app sound (what sounds like a ball bouncing) plays & the current stream just restarts. I did just upgrade to Pro thinking that maybe this was a Pro-only feature but it does the same thing in Pro & the free version of the app.

This is on an iPhone 6S/IOS 9.1. XiiaLive version 1.2.0.

Thanks guys!

Jona (Lead Developer) 4 aastat tagasi

Hey, thanks for the bug reported. This is actually a functionality that we didn't get to implement yet. As your findings below, the prev/next works on the current media playlist. We will make favorites as the default behavior and will add an option under settings as we have on Android to choose which behavior is wanted.


How to avoid commercials?

Perry Murray 7 aastat tagasi uuendaja Jona (Lead Developer) 7 aastat tagasi 0

Hello, i was wondering if there was a way of avoiding commercials? too many adds 

Jona (Lead Developer) 7 aastat tagasi

There two things that you should know.

1. We have XiiaLive free version which is ad supported. Those ads are only visual ads. XiiaLive Pro removed those visual ads and provides other features.

2. Some stations are ad supported. That means they place audio ads.  We have no control over those ads.

Let me know if you have more questions.


Xiialive for other platforms

iamife 8 aastat tagasi uuendaja Tim M 8 aastat tagasi 0
Do you have plans to extend this lovely player to other platforms e.g Windows, MacOS e.t.c and still keep many of its lovely features?
Tim M 8 aastat tagasi
Yes we definitely wan't to have Xiialive available on many different platforms. We are currently working on an iPhone version of the app.

how do i get it out of safe mode

Jamie Binnie 6 aastat tagasi uuendaja Ralph 4 aastat tagasi 5
when i down loaded game it isnt  openable due to it being in safe mode.  How do i get it out of safe mode

radio fades set differently for each alarm

Craig Drury 4 aastat tagasi uuendaja Rodrigo (Developer) 4 aastat tagasi 1

it would be good to let me set an early alarm, quiet with a fade and a second loud without. Classic FM then team rock radio if you get my drift...

Rodrigo (Developer) 4 aastat tagasi

Hi Craig,

this is a good idea. We want to keep it in mind for next releases.