Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

Please fix gay fm pure dance

Paola González 11 років тому оновлено Jona (Lead Developer) 11 років тому 0

First of all, congratulations for the app, it's really great.

Second of all, I have a problem with the station Gay Fm Pure Dance, it doesn't work, always trying to connect but nothing. Could you have a look and fix it?

I have a HTC HD2 running android 2.3.

 

Thank you so much

Відповідь
Jona (Lead Developer) 11 років тому

Sorry took this long to reply to your post! We have been really busy for the past months. Thanks for your compliments! We work on this app very hard!  


I assume you are still having issues with this station. What error do you see when it tries to connect?


If you can reproduce the issue and collect the logs right away it should help me see what is going on inside your device. Collecting the logs is actually really easy. Please see this post.


Thanks for your support an help!

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Є відповідь

Hello! Please add 1251 encoding for ukrainian and russian radio stations

Vadim Savchuk 11 років тому оновлено Jona (Lead Developer) 11 років тому 2

Hello! Please add 1251 encoding for ukrainian and russian radio stations

Відповідь
Jona (Lead Developer) 11 років тому

This feature has been added on previous releases. Thanks!

0
Є відповідь

where is the timer

Rob DeWitt 11 років тому оновлено Jona (Lead Developer) 11 років тому 0

Where, is the timer?

Відповідь
Jona (Lead Developer) 11 років тому

The timer can be used only while there is something playing. Please see the image below where the timer is located.



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Unlike the previous version, I can't stop phonecalls from going to my Bluetooth speaker. Help!

David C. Weiser 12 років тому оновлено Jona (Lead Developer) 12 років тому 0
Відповідь
Jona (Lead Developer) 12 років тому

You can edit a paired BT device to only use media and not phone calls.


Simply go to:

1. Android settings-> bluetooth

2. Long press the paired device and press options

3. Uncheck "Phone"


Instructions might be a bit different depending on your devices android versions.

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Why is Sticky_broadcast permission removed?

Karavine Ann Marinas 11 років тому оновлено Jona (Lead Developer) 11 років тому 0

Why is Sticky_broadcast permission removed?

Відповідь
Jona (Lead Developer) 11 років тому

Well the removal of sticky broadcasts is mainly a development purpose driven change. If you are a developer the following might make sense...


We used sticky broadcasts to allow the OS to hold the last information we broadcasted. This allowed for a quick way to retrieve last broadcast information. Just like Android music player does... The main issue we ran into was that any updates we made to the extras for the sticky broadcast caused the sticky intent not to be updated causing home screen widgets to show old information once in a while. The easiest fix, stop using sticky and work out a new way to retrieve the last broadcasted information.


By resolving the issue mentioned above we actually didn't need sticky broadcast permission anymore. This in turn will make some users happy who kinda don't have a clue what sticky broadcasts did in XiiaLive but still accused the app of doing something malicious...


Hope this answers your question! :)

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Order of Favorite Stations

Tobias R 10 років тому оновлено Sam 9 років тому 2
Hello,
just bought xialive from play store and wanted to ask how can I order my favorite station the way I like them. I've already tried to order them in the backup.xialive xml file, but it did not work. Changeing the name of the station by adding a prefix number did not work either.
Thanks for any help.
Regards,
Tobias

Відповідь
Jona (Lead Developer) 10 років тому
Please take a look at the following post. You should be able to some ordering and filtering options under favorites. Any questions please let me know.
http://support.xiialive.com/topic/449528-how-to-use-search-filters/
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3.0.0 final cost

wade ridsdale 12 років тому оновлено Jona (Lead Developer) 12 років тому 0

i paid for 2.2.4  when 3.0.0. comes out in final will we need to repurchase to get all the bells and whistles?

Відповідь
Jona (Lead Developer) 12 років тому
There will be no charge for all updates made to XiiaLive. So if you paid for XiiaLive previously you will get all the new features at no cost.
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pro version on ios

pi jall 8 років тому оновлено Rodrigo (Developer) 8 років тому 2

Hi,

I've been using the free version on iPhone 5s. Once I buy the paid version, is there any option to set the timer like in the pro version on Android? I mean I was able to set the time,say, for 20 mins on Android and it would shut down after 20 mins automatically. That's what I need indeed. I don't want it to play continuously as I sleep.

Thx for your help.

Відповідь
Rodrigo (Developer) 8 років тому

Hello Pi,

the Sleep timer feature is not available yet for iOS version. We've pointed it as priority for new releases.


Thanks.

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There is still no album Art

Peter Krause 8 років тому оновлено Rodrigo (Developer) 8 років тому 3

Dear XiiA Team, even i Installed the last FM Scrobbler, there is still no album Art. Do I do something wrong or is it still not implemented?

Відповідь
Rodrigo (Developer) 8 років тому

Peter,

could you please tell me which skin are you using? Just light and dark classic themes have album art.


Thanks.

0
Under review

Some streams with an ad prequel don't work

Ville Aakko 13 років тому оновлено Jona (Lead Developer) 13 років тому 0
Hi!

radiohelsinki (www.radiohelsinki.fi) doesn't work with xiaalive. It has an ad before the actual stream. Only the ad is played in an infinite loop. I believe bassoradio stream would do the same (didn't try that) and other streams that use a similar ad at the beginning.

Cheers! Nice app anyways!

 - Ville
Відповідь
Jona (Lead Developer) 13 років тому
Thanks for the feedback! I looked into this and did see what you are saying... I'm still trying to figure out how I can resolve this. It's something weird that has to do with the broadcasters.