Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fast

Internal error -14

Emre Burhan 5 år siden opdateret af Jona (Lead Developer) 5 år siden 5
Skip to next track ~15 times causes Internal error -14 on bluetooth.

Galaxy S4 Verizon KOT49H.14545VRUFNC5

1. Make sure your Bluetooth headset is connected
2. Start XiiaLive Pro
3. Touch the play button on screen
4. Once the station starts playing, touch the 'next track' button on screen
5. Repeat step 4 for about 15 times

Expected: next station starts playing
Actual: internal error -14

Sometimes after skipping to the next track the status text will display 'playing' but no audio.

Experiment results when skipped to next track for...
11 times: internal error
12 times: no audio. Skip again: internal error
13 times: no audio. Skip again: no audio. Skip again: internal error

Reported this same issue some time ago and was informed about the 'press and hold the stop button' trick. The trick still works, however it's dangerous while driving and impossible while riding a motorcycle (helmet with Bluetooth set).

Emailed with an attached bugreport.txt that was created as soon as an internal error message appeared.

I believe this issue is present for more than a year now if not more. Please help.

Thanks,

0
Fast

very poor quality with AAC+.

yoshi17 9 år siden opdateret af Jona (Lead Developer) 8 år siden 0
I've got very poor quality with AAC+. 
The stream is played without interruption but the sound is very crapy, high frequencies are reproduced but with a lot of quatization noise (like if it was downsampled in 8 bit deph), and the low freq present but at a lower level.

If I play the same stream (http://stream-aac.frequence3.net:7070) from an other material (my computer under win7, foobar2000 v1.1.5, or winamp v5.61) I do not have this quality issue.

If I encode an AAC+ file end I play it on my androide device with poweramp the sound is very good.

I think the AAC+ decoding engine of xiialive is bugus.

My device is Motorola Defy, with original android 2.1 (I do not take the time to customiz my rom yet)
Svar
Jona (Lead Developer) 8 år siden
Previous versions of Android such as 2.1 have a bad AAC decoder.  We use the phones decoder for playback.  If you like to test our beta internal stream engine, just go under XiiaLive settings -> Advanced users and switch Internal stream engine to ON.  Remeber that it's in beta state and track information is currently not working....
0
Under vurdering

Stream plays intro, stops, restarts stream

Rich Weingartner 8 år siden opdateret af Jona (Lead Developer) 8 år siden 6
The stream I listen to has a intro to it before the actual radio station starts.  Here is the URL for the stream: http://mozart.wkar.msu.edu:80/wkar-fm-mp3  It starts playing, plays the intro, then says that it "completed" then starts buffering and playing again getting the intro.

This used to work fine a few days ago.  I have a Droid X phone and the only thing that changed is that I upgraded to the Gingerbread release.
Svar
Jona (Lead Developer) 8 år siden
This is an issue with a particular intro audio clip merged into the live feed.  The broadcasters tools are merging the audio frames incorrectly and some Android phones seem to choke and not be able to recover from out of sync audio frames.  That is why on some phones such as yours this is an issue.  I'm currently looking into how this can be resolved.
0
Under vurdering

Overlapping streaming of mp3s in m3u playlist

insertmemehere 8 år siden opdateret af Jona (Lead Developer) 8 år siden 0
I note that there's a pause between mp3s in a m3u playlist. It'd be nicer if the app could start buffering the next mp3 in the playlist once the current mp3 is fully buffered.
Svar
Jona (Lead Developer) 8 år siden
I think your idea is interesting and I'll leave it as under review so that we can come back to it later on.
0
Besvaret

Do you provide direct links ?

c Be 6 år siden opdateret af Jona (Lead Developer) 6 år siden 0

Do you provide direct links to listen my internet radio station,  like tunein radio does?

Svar
Jona (Lead Developer) 6 år siden

I'm not sure I understand your post. You would like to add your station? Here is how to do that:

http://support.xiialive.com/topic/284324-how-do-i-add-my-station-to-the-xiialive-radio-directory/

-1
Planlagt

Problem Restoring Database

Raul Romero 8 år siden opdateret af Jona (Lead Developer) 8 år siden 2
Hi,

Can't restore dB for some reason. Had no problem in the past.  Tried un-installing and re-installing Xiia (paid) but stations or tags don't show up.  When I went through the process the first time the application would stop/crash. Tried this several times.  When I re-installed the crashing stopped but still no results.
Svar
Jona (Lead Developer) 8 år siden
Unfortunately it seems like you're backup is corrupted... Could you email your backup file?  It should be located on the sdcard.  I could verify if it's corrupted and see if I can fix it...

Because of this kind of issue we are changing how we do backups.  We will use a different method that will cause backups to never get damaged... :) Plus, we are adding cloud syncing for favorite stations and songs...
-1
Fast

Connection drops when a text message is received or sent

Anonym 9 år siden opdateret af Jona (Lead Developer) 7 år siden 6
Using the Lite app, on my HTC Incredible (Android 2.2, Verizon Network), when streaming, if I receive or send a text message, the connection drops and has to be re-established. This happens every single time
Svar
Jona (Lead Developer) 8 år siden
It is a restriction of any CDMA network. You can only have a voice or data going at once, not both... unless you are connected to wifi, then you can have both.

Verizon and Sprint are both CDMA. Texting falls under the category of voice and not data.
-1
Besvaret

[XiiaLive Beta] What does "Now playing disabled" mean?

Jason Simpson 7 år siden opdateret af Jona (Lead Developer) 7 år siden 1
On my Favorites list, "Now playing disabled" appears below each station name. What does this mean? Why is it disabled? Can it be enabled?

I'm using the beta version. (Do I need to keep the Pro version installed?)
Svar
Jona (Lead Developer) 7 år siden
This is a feature currently under development.  The feature will be able to turn it on by swiping down on the top menu bar. However currently this option is not enabled.  I'm still not sure if this will be a paid version feature only.
-1
Besvaret

XiiaLive v2.2.0/v2.2.1 - release notes

Jona (Lead Developer) 8 år siden opdateret 8 år siden 2


Svar
Jona (Lead Developer) 8 år siden

Release date: 06/13/2011
Version: v2.2.0/v2.2.1

New features:
- New last.fm scrobble support. Need Last.FM app.

Improvements:
- Improved AAC/AACP buffering percent accuracy.
- Sports radio genre now shows a lot more stations.
- Improved M3U playlist compatibility parsing.
- Resolved initial audio data loss on some devices when starting MPEG stream.
- Screen OFF checks to avoid doing extra work during this state. Less work=happy battery.
- Remove powerwake lock.
- Improved MPEG streaming.
- Improved connection state monitoring.

Bugs fixed:
- Menu bar scroll double tap bug fix for Android 2.2.
- Fix widget loosing station information.
- Licensing check thread leak fixed.
- Next/Prev favorites fix for URLs that are playlists.
- New error message for Android Media Framework failures. No longer a connection dropped message for these cases.
- FFMPEG getPosition crash bug resolved.
- Edit favorite category caused crash, fixed.
- Some phones could not stream mpeg content [v2.2.1 fix]
- Removed Russian translation due to not being ready [v2.2.1 fix] 


-1
Besvaret

SHOUTCast video streaming

kirk 7 år siden opdateret af Jona (Lead Developer) 7 år siden 0
Can the app handle  low bandwidth (200-400kbps) H264 video + MP3  audio streams provided via http from a ShoutCast server?
Svar
Jona (Lead Developer) 7 år siden
Our app is currently not designed for video playback.  However you could potentially stream the content but receive no video just audio.  You would have to go into XiiaLive settings and change the stream engine to be internal... Or using XiiaLive Beta go under settings->Streams and change the stream engine to FFMpeg.

Kundesupport af UserEcho