Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Slow response on low-end phone, too big fontsize
- UI response time is on my phone (600 MHz, ARMv6), is too long (several seconds). Maybe because of the animations? In free version, you could turn off the default animation? Or any other cause of the problem?
- On low-resolution phones is the fontsizes somewhere a little big - for example, in the configuration. This complicates the work of translators.
Thanks for the feedback! Could you provide the device name you have and what version of Android is running? Also, if you are able to take a snapshot of the screen you see the font being too big would help us see and understand what could be done.
Logcat spam
01-05 01:35:24.700: I/JniPlayer(2588): receive_thread() -> sleep cuz queues are full
I advise to remove this trace cuz it may slow down the device :).
Beta hangs when WiFi connection is lost
Anyway, I've noticed that if I walk out of the office and lose WiFi for a minute or two and then return, XiiaLive will be hung at 'buffering' with no response to the controls. Even killing the XiiaLive processes doesn't solve it and so far all I've been able to do is reboot.
Doesn't seem to be a problem if the connection is restored quickly. I have Data Protection activated, running Jellybean 4.1.1.
KUPD FM radio station
http://xiialive.userecho.com/feedback/23017-xiialive-radio-stations-how-it-works/
Solved Update: Free version sends bluetooth metadata but not the Pro
My mistake. I use Augmented Smartwatch to send the notification and didn't check the box for the Pro version to send notifications. Behavior now between the Lite and Pro version are the same now.
Free version sends bluetooth metadata to my Pebble but the Pro version does not. What setting do I need to change to make the Pro act like the free version?
I'm using a Galaxy Note 2 running an unofficial Android 4.3. XiiaLive free version says 3.0.3. XiiaLive Pro says version 3.0.3 also. Using Radio Sound Pop Brasil as a test, the Lite version instantly shows on my Pebble with artist and song title. If I play the same station on the pro version, nothing happens on the Pebble. Nothing is displayed at all.
Could you verify what version of the free version you are using? Also, what version of the Pro you are using? Please provide device name and what Android version is running.
Licensing Check Failing
I purchased the pro version to enable retries because my tablet's wifi isn't connected while sleeping. I have an alarm that wakes the device and 2 minutes later the xiaa radio alarm kicks in however I'm continuing to get some sort of licensing validation failure. For an application that I purchased I am unhappy that the app thinks that it isn't license. How can I correct this?
Once in a while the Google Play Market doesn't report the purchase properly. I would recommend you do the following.
1. Backup XiiaLive data via the app Settings.
2. Go to Android->Settings->Applications and click on XiiaLive.
3. Clear data. (This will remove all data inside XiiaLive)
4. Open XiiaLive go to settings and restore from your backup.
display listeners on the same station
rating
the rating message for the Play Store keeps bugging even though even done the rating already.
i've the latest pro version on S3 JB
In order to help me figure out if this is a bug or not please do the following.
Next time you see the message to rate, simply press Rate it! and than you can hit back to return to the app. This should disable the ratings prompt.
If the prompt returns again please let me know. Also, if it returns this time un-check the Remind me later check and hit No thanks. That should disable the prompt.
If the two options fail than we have a possible bug here.
Customer support service by UserEcho
