Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
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  1. Forum: General
  2. Санатсыз
0
Аяқталған

HD streaming

Zone 11 year бұрын • updated by Jona (Lead Developer) 11 year бұрын • 1
I haven't been using your application for long but I've noticed that most streams are only 67kbps. Normally the quality of music is just fine for the average headset or stereo. Unfortunately you definitely can tell the difference with high end headphones or stereo systems. I'm not sure if you can control the quality to your app or if its dictated from the radio stations. Either way could there be an option to sort stations by streaming quality?
Answer
Jona (Lead Developer) 11 year бұрын
Hey thanks for the post. Currently our default directory UberStations doesn't support filters. If you switch to SHOUTcast directory you will be able to use the search filters.

More information about the filters can be found here:
http://support.xiialive.com/topic/449528-/
0
Fixed

radio amor fraterno e radio para espirita ????????!!!!!....

Nando Alva 13 year бұрын • updated by Tim M 13 year бұрын • 0
no conection this radios ........radiio. amor. fraterno.........radio para espirita.........radio rio de janeiro........and radio boa nova ( rbn ) rede boa nova de radio. ........tks.
Answer
Tim M 13 year бұрын

It seems like fraterno and boa nova are working now. :)

Sometimes stations can take their stream down for maintenance and don't put it back up for days or even weeks. Another possibility is that some stations are pirated so they can be taken down permanently. 

Also, please note that we can't add, delete or modify any station from the database. More info can be found here:
0
Fixed

Screen Lock when using XiiaLive

Walker Leite 13 year бұрын • updated by Tim M 13 year бұрын • 0

On my Samsung Galaxy 5, with android 2.2 the lock screen disables volume buttons.

If I need to change the volume, I need first unlock screen and then press the volume button.

Can xiialive enables a service listening the volume button when screen is locked?


Or maybe disabling Screen Lock when XiiaLive is running...


Answer
Tim M 13 year бұрын
Sorry for such a late reply...
This is most likely a problem with your phone.
We don't disable the volume buttons at any time.
You can however keep the screen on while xiialive is being used.
You can do this by going to >settings >user experience >tap on "screen timeout"

Note: your battery will lose power a lot faster!
0
Answered

what is a "request timout" and how do i stop it so I can listen to my music

Tammy Daigle 13 year бұрын • updated by BradyBunchFan 8 year бұрын • 3

keeps giving me a "request timeout" and wont let me play my music

Answer
Jona (Lead Developer) 13 year бұрын

A request timeout occurs when a connection request has taken more than the predetermined timeout value to hear back from the server/radio station/broadcaster.


Why does this occur?

1. Your internet connection could possibly be very slow at the moment of the request.

2. There is no access to the internet.

3. The server/radio station/broadcaster was too busy or overworked and took too long to respond to a request.

4. Usually there is a lot of latency on wireless networks and that could also cause a request timeout.

5. The server/radio station/broadcaster could be located very far thus a request take a lot longer than expected.


0
Answered

How do I listen to WRR101.com on a Motorola Android and XiiaLive

Patrick Dunphy 14 year бұрын • updated by Jona (Lead Developer) 14 year бұрын • 0
see header
Answer
Jona (Lead Developer) 14 year бұрын
We currently don't support Windows Media streams.  We are adding support for that hopefully in the next month or so.
0
Not a bug

Searched title of station and when click starts a different similar station?

Cacoteo Puntocom 12 year бұрын • updated by Jona (Lead Developer) 12 year бұрын • 0

Hi Xiia Live,

I constantly promote my station Cacoteo.com on a daily basis via your app and our twitter profile.  The problem is that as of lately, anytime a user searches our station as Cacoteo, our 3 stations show up as a result but when we click on the Reggaeton station which should point to http://cacoteo.com:7000 , it instead redirects to another station at this address http://184.107.231.50:9972 .  In other words, all our users are being redirected to another station via the search results.  Please help us fix this so that we can continue to use your great application.


Thanks

Cacoteo Radio

cacoteoradio@gmail.com

Answer
Jona (Lead Developer) 12 year бұрын

Thanks so much for your support and reffering your users to our app!  


I just checked your stations and I do see the issue with one of the stations. I did see a similar issue with other stations and it seems to be an issue with the SHOUTcast tools. 

   

Please see the following post related to your issue.

http://forums.winamp.com/showthread.php?p=2923008#post2923008

http://forums.winamp.com/showthread.php?t=358614


Hope it helps!

0
Answered

how to tag

Jackson Pietri 13 year бұрын • updated by Tim M 13 year бұрын • 0
I was wondering how to tag music.
Answer
Tim M 13 year бұрын
To tag a song just hit the "tagme" button located right above the play button. The "+" button is to add the current station to your favorites. 
You can then view your tagged songs by either
1)pressing the "Tags" button on the home screen
2)pressing the "Tags" button on the menu bar at the bottom (you might need to scroll left or right to see it)
0
Answered

Problem sorting favorites

Horacio Baulies 9 year бұрын • updated by Jona (Lead Developer) 9 year бұрын • 1
I have problem when use the next / prev buttons. Cannot predict what would be the next station. Seems like if the order followed would be the order in which the stations were addet to favorites. It is any way to sort stations by genre, name, date etc..?
This is specially important to me when listening radio driving in my car. I just can control the player using the next and prev button. Thanks in forward, for your help.
Answer
Jona (Lead Developer) 9 year бұрын
Hey thanks for your feedback.

At the moment it doesn't matter what sort order is applied to favorites, the prev/next will always use this oldest to new order and on the first button press the position will be started and tracked. That means it will start with the oldest station or newest station. I will look into adding support for respecting current sort order and also to look for the current position it is at if it doesn't exists.

You can access the filter options using a swipe down.
http://support.xiialive.com/topic/449528-how-to-use-search-filters/
0
Fixed

Media Service Disconnected

Bennyn 11 year бұрын • updated by Jäse Ödel 11 year бұрын • 17
After upgrade the most of my favorites returns "media Service Disconnected"
Links are working fine from pc
Have tried to reinstall the app

Links
http://live-icy.gss.dr.dk:8000/A/A03L.mp3.m3u
http://live-icy.gss.dr.dk:8000/A/A09L.mp3.m3u

HTC One
Android 4.4.2

Answer
Jona (Lead Developer) 11 year бұрын
Update v3.2.0.5 has been released with a fix. Thanks for confirming that the issue is resolved for you. :)
0

widget

Ronald Ouellette 10 year бұрын • 0
Can you make the widget scroll like the main screen? Classical pieces are showing name of piece and leaving out the more important info for many of us--the composer.


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