Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Fixed

Won't re-start automatically after a phone call?

Anonymous 13 years ago updated by Jona (Lead Developer) 13 years ago 0
I'm using s Droid 2 and it stops after an incoming phone call and wont restart. Can you fix or add this feature?
Answer
Jona (Lead Developer) 13 years ago
Update v2.1.6 should have fixed this issue. Please let us know if it did for you...
0
Planned

Adding "Greatest Hits" Genre

Chris Haslage 12 years ago updated by Jona (Lead Developer) 12 years ago 0
The "Greatest Hits" genre has been around for a few years and it is one that is listed on Shoutcast's directory by a number of stations.  Could you add this to your Genre List. 

It is a bit different than "Hits", it is only music that was added a Greatest Hits album, that's the difference.  Thanks!  It'll save a lot of searching for Greatest Hits stations.
Answer
Jona (Lead Developer) 12 years ago
Thanks for the request. We will add this in the next major release of XiiaLive! :)
0
Fixed

nexus 5 + headphones stops playing

Sean Colgan 10 years ago updated by Jona (Lead Developer) 10 years ago 2
Great app! Like it much better than tune in :)
I am seeing one problem though. I typically start playing a stream via the built-in speaker then plug in headphones after 10 min or so. Invariably this causes the stream to stop playing indicating that it's re-buffering. It never reaches 100% and the only way to continue playing is to hit stop then play again. 
This is only an issue on my new nexus 5. This did not happen on my old galaxy s2.  On my old phone I'd plug in the headphones and the stream would just seamlessly transition to playing through them. 
Thanks! 
0
Under review

is there a speaker instead of listening from the headset

Fan85 13 years ago updated by Jona (Lead Developer) 13 years ago 0
is there a speaker function instead of listening from the headset
Answer
Jona (Lead Developer) 13 years ago
Are you looking to control streaming via the headset controls but have the audio coming out of the phones speakers? Please let me know, I'm interested to understand why you would like this feature.
0
Under review

scrolling of track title. especially in landscape mode.

Fred Gutermuth 12 years ago updated by Jona (Lead Developer) 12 years ago 0
Answer
Jona (Lead Developer) 12 years ago
Could you explain a bit more what you mean? Thanks!
0
Answered

Can't find Radio soda stereo el Salvador

grecia 12 years ago updated by Jona (Lead Developer) 11 years ago 2
I wanna find radio soda stereo el Salvador bit I cant find it I was lisenting before on xiialive but now I cant find it. Can you please help me find it I luv that rafio
0
Answered

How to remove a favorite?

Anonymous 14 years ago updated by Jona (Lead Developer) 13 years ago 0
It's easy to add a favorite, but I can't figure out how to remove a favorite that no longer works, or find any help on this. Thanks.
Answer
Jona (Lead Developer) 13 years ago
Very easy to do! :)

Long press a favorite station and you are going to see a few options. One of them is "remove". Once you hit it a "you sure?" button will be shown just press again to confirm. Your favorite item should be deleted!

You can also edit your favorites url links by pressing the "edit" button.
0
Answered

how do I connect to radioio bubba the love sponge channel?

sjpalm 13 years ago updated by Larry Godfrey 9 years ago 4
Answer
Jona (Lead Developer) 13 years ago
Just search for bubba on the app... You should be able to find it...
0
Planned

landscape view revamp

Krzysztof Byszewski 12 years ago updated by Jona (Lead Developer) 10 years ago 10

I use the app on tablet in landscape mode. It's nice...but....kind of awkward to navigate. You might redesign the landscape mode a little bit. portrait mode is composed in nice and clean way but this just doesn't translate into landscape. You can't just rotate stuff. On tablets and in landscape you have to treat it more like a open book (two pages left and right)


Have a look on tunein radio app on iOS (not android). they have a very nice navigation for iPad and they solve access to relaven info by sliding left/right


I like the quick access to menu on landscape mode but in fairness I would more consider putting some more relevant info on left or/and right slide menu.

At the end of the day you have to verify whats the 90% of actions you would do on radio app like this. For me it's not searching or access ing settings it's switching between stations I already found and looking on more relevant info if I like what I listen. 


What I like:

visual stream representation

volume slider! (It's the only app that has it tight on the radio display screen)

slider menu (nice way to quickly access it)



Answer
Jona (Lead Developer) 11 years ago

Great feedback.  We mainly designed landscape to be very simple for small screens.  The design hasn't really been optimized for tablets or TV   That is something we are looking forward on improving very soon!

0
Under review

[XiiaLive Beta] Place menu bar on the bottom

Avant Mc Knight 12 years ago updated by Jona (Lead Developer) 12 years ago 0
I have a suggestion for your app. Bring back the scrolling menu across the bottom of the player: "favorites, top hits, genre, search, etc..." That tool constantly across the bottom of all functions was very use full. Please bring it back. Thank you.
Answer
Jona (Lead Developer) 12 years ago
We have been trying to simplify the design and usability of the app.  One thing that the top menu bar does now is that it allows you access more options.  Have you tried the swipe down for more options?  We will consider your feedback!