Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
  2. Uncategorized
0
Answered

Local Radio & EQ not functioning

Trent Tubiszewski 10 years ago • updated by Jona (Lead Developer) 9 years ago • 1
Samsung Galaxy Note 3, AOSB ROM 1.3.3(kk 4.4.2).  Local radio feature shows nothing inside the app but blank space where the radio stations would appear. Also the EQ stays disabled.  Both of these had issues on previous ROMs. 
Answer
Jona (Lead Developer) 9 years ago
Hey, super delayed reply... We previously had issues with the radio directory so that might have been the cause. Also, the radio directory might not have some regions available for local radio. The directory is growing every day and hopefully you get local radio available soon.

In regards to the EQ, we have had various reported issues that we fixed and others that were simply caused by the Android OS. We will soon remove the current EQ and add a new and improve EQ system that will work on every device.
0
Fixed

widget prev/next buttons no longer working

Doug David 12 years ago • updated by Jona (Lead Developer) 12 years ago • 0

The lock screen buttons still work fine. I'm a paid user running XiiaLive beta on a Galaxy Nexus. (Verizon, so I'm a build behind,  4.0.4) >= \ 


I'm using the XiiaLive Beta Main 4x2 widget. It has worked fine until recently. I noticed it wasn't changing stations.

Answer
Jona (Lead Developer) 12 years ago

I have looked over the code and realized there where things missing.... :/ good catch! It is now fixed and should be available on the next update.

0

IOS Alarm

Adi Filip 8 years ago • updated by Rodrigo (Developer) 8 years ago • 1

Hi. I just changed my Android device with an Iphone and the first App that I bought was Xiialive, but surprise: no alarm function for the IOS version. Do you plan something here?

Answer
Rodrigo (Developer) 8 years ago

Hi Adi,


For some iOS limitations we can't include alarms on it. However, with iOS 9 we will investigate if it's possible.


Thanks.

Best,

0
Not a bug

URL not working

Ian Batty 13 years ago • updated by Jona (Lead Developer) 12 years ago • 4
Typed in a URL, which was accepted.

Cannot see *anywhere* that gives any kind of link to the URL.

Please advise on this.
0
Answered

Station Not Listed. Form Down and No Responce from SHOUTcast AOL email address. Oooops!

David Billings 13 years ago • updated by Jona (Lead Developer) 13 years ago • 0

No Form | Key | E-mail Responce to Add Station
Oooops!

We’re Sorry. The SHOUTcast member profiles and DNAS 2.0 station registration forms are temporarily down due to a server migration. If you would like to get immediate help editing your SHOUTcast DNAS 2.0 details, or would like to register a new station, please email shoutcastadm@aol.com with details about your station.

Thank your for your patience.
-The SHOUTcast team.

Answer
Jona (Lead Developer) 13 years ago
We don't handle SHOUTcast issues. We only use their directory.  I would suggest going here to get support for adding your own radio station:
0
Under review

how stream archived shows

Susan McLaughlin 11 years ago • updated by Jona (Lead Developer) 11 years ago • 0

Cant stream archived shows longer than 23 minutes. What can I do to get full shows?

Answer
Jona (Lead Developer) 11 years ago

Do you have sample links I can use to test the issue?

0
Answered

Streaming Issues

Bev Willis 11 years ago • updated by Jona (Lead Developer) 11 years ago • 0

I have XiiaLive Pro on my Kindle Fire HD and have been playing up until the last couple of days but now the station will not play.  What has happened?

Answer
Jona (Lead Developer) 11 years ago

It could be a few reasons why the station no longer works:

1. Most likely the station is down and will come back after few minutes, hours, or some cases days.

2. The station has moved to a new address. Try finding the station again.

3. The station is no longer availble. 

 

What error did you see when trying to connect? That could tell us what most likely happened to the station.

0
Fixed

buffering message after network loss

Adrian Scarlett 10 years ago • updated by Jona (Lead Developer) 10 years ago • 1
Hi,

I have found an issue where the song title does not update (in the app or notification) after network loss.

Device: Galaxy Note 3 (N9005)

Issue: I am driving and come to a spot where my data connection has no signal. the stream stops(Obviously). Once I regain signal, the stream restarts, but the notification still shows the message "Buffering nn%"

If I stop the stream and start it again everything comes back fine and the track/artist shows up again.

Other info: I am listening to the Team Rock Radio stream

Any Ideas?
Answer
Jona (Lead Developer) 10 years ago
This issue should be resolved on the latest release v3.2.0.5. If you still have issues still please let us know.
0
Under review

xiia live will not find/play MOJA radio on droid bionic, why?

Steve Ealy 12 years ago • updated by Jona (Lead Developer) 11 years ago • 0
Works on my Galaxy Tab but not on my phone??? Broadband issue?
Answer
Jona (Lead Developer) 11 years ago

It has been a long while since you posted this. Are you still having the same issues?

0
Answered

is it possible to set an alarm to turn the stream off at a specified time?

Carol Eicher 12 years ago • updated by Jona (Lead Developer) 12 years ago • 0
I listen to fall asleep to, and it would be great to have a setting that would
turn off at a predetermined time.
Answer
Jona (Lead Developer) 12 years ago
XiiaLive currently has a sleep timer in which you can set the amount of time to play before it shuts down.  If you are using XiiaLive beta it currently doesn't have the sleep timer supported.


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