Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
XiiaLive Beta
We have provided access via the Android Market to our beta version of XiiaLive. This will allow us, with your help, to improve the stable updates going into XiiaLive and XiiaLive Lite.
The following are the latest changes:
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Version: v2.2.3 beta v1
Date: 08/09/11
New features:
- Editfavorite new option to allow selecting the character encoding.
- New searchhistory saved and shown as auto complete.
Changes and improvements:
- Internalstream engine now supports icy metadata.
- Internalstream engine now starts up AAC/AAC+ and MPEG streams incredibly faster!
- Improvedsupport for different screen sizes. Still work on progress.
- Improvedstations download and loading. This resolved hang-ups on Android 3.0 andgreater devices.
- Activesearch now locked until finished to avoid overloading phone.
- Back keypress now supported while inside a genre list result or inside favoritecategory.
- Mediacontrol now set to OFF as default. This is only effective for new installersand can be easily enabled by going to Settings->User experience.
- Improvedpurchase verifier. Should help stop showing “Oops unable to verify purchase”bug.
- ChangedTagged text to Tags
Fixes:
- Oggstreaming next metadata caused stream to go into buffering and then stop.
- Internalstream engine buffering percent not shown.
- After doinga search virtual keyboard was impossible to get it to popup to type again.
- Manyrandom crashes caused by the internal stream engine.
Light FM 90.5 Lebanon (player.listenlive.co/33251) entering URL causes error
I wanted to add my top favorite station by URL
on Fire Tablet 7 with Bellini - OS
Hi Peter,
please take a look this link http://support.xiialive.com/topics/1370-how-to-add-my-own-url-to-favorites/
Thanks.
Customize favorites order for next/prev
In my Favorites list I want to choose the order, so next/prev switches to another station of similar style. Can you add that capability? See how MediaU Pro does it, with an apparently unlimited number of Favorites, and 10 "Preset" slots you can put any Favorites in whatever order you want.
XiiaLive Pro is the best in almost every other way, so I use it even with its inferior Favorites setup. But you can still learn from your competitors ;-)
Hi Peter,
Send tagged songs to email
Update 08/01/13:
It has been a little while since the previous reply for this. We did complete cloud sync but the costs to maintain was kinda unknown and seemed a bit high. We got a little spooked since Xiia doesn't make that much money and adding servers costs could have been a bad choice. We are however now really considering taking a leap and providing cloud sync and see how things go. We will announce any updates on this on our social media accounts.
OLD:
We are almost done with our own cloud sync service. This will keep all your favorites and tags in the cloud :). Along with that if you have multiple devices all your data will sync across those devices.
stream stops playing after about a minute
Update: Issue uncovered issue on the code and has been fixed. However the link does cut out by it's own. This happens with other player even on the PC.
Add ability to pause stream and buffer to SD
Licensing Failed Error 46620
I just purchased a pro version and I'm getting this error on a random basis. I've cleared data many times and I still get this error. I'm running Android 5.1.1 on Sony Xperia Z3 Compact.
Can't hear from rtmp link.
rtmp://edgeamericaspushlivefs.fplive.net/edgeamericaspushlive-live/streamMetroRadio
Thank you very much!
Try looking for the station using the following suggestions:
http://support.xiialive.com/topic/285095-last-resort-search-for-your-favorite-station/
Google Backup Service support
I want a Google Backup feature that i can sync my tags, favorits, and my settings into my Google account, and allow users to edit tags and station on xiialive.com. First, just make simple backup that backup 2 files, settings and tags/favorits/links xml file to Google, and after that you can do advanced backup.
Google Backup Service Android developer: http://developer.android.com/google/backup/signup.html
Google Cloud Platform Console: https://cloud.google.com/appengine/docs/python/console/datastoreadmin
Hi Evildog,
actually we've a cloud-sync alpha platform where we're planning to introduce this feature also.
Thanks.
Last.Fm Scrobbling Problem
Hi. Excellent app by the way.
Having a bit of a problem with the latest version of XiiLive not scrobbling to Last.fm. Anyway I can fix it? Running Android on a Samsung Galaxy Y phone. Thanks a lot!
Last.fm bug has been resolved. It is now part of release v3.0.1.2. Please make sure to turn off AVCRP metadata feature to get scrobbling to work. You can turn it off by going to XiiaLive settings -> App controls and scrolling all the way to the end.
Customer support service by UserEcho
