Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
http://xiialive.userecho.com/feedback/5468-xiialive-app-does-not-download-after-i-paid-for-it/
http://xiialive.userecho.com/feedback/6589-download-does-not-work/
http://xiialive.userecho.com/feedback/6857-just-paid-for-download-and-i-have-order-and-no-download/
Is there a way to imbed xiilive player to my website
wma playback issues
This single tune m3u playlist opens but won't play in my Android phone (4.0.4):
http://boleadora.com/bolivia1.m3u
Discovered reason is that the underlying file "bol1.wma" won't play in XiiaLive. The file will play in multiple players on the phone including WinAmp but not XiiaLive. Seems like it should work in your player.
Sleep timer already is on together with app start
I would be glad to have the sleep timer already in started mode when I start the application if I choose such an option, of course. The matter is that I start the radio when I go to sleep and I have to start the sleep timer manually every time.
Widget for Favorite auto-minimize
Hello,
I am actually using a car home with shortcut to XiiaLive.
I would like to get an optioon to simply start the radio without having the player showing.
Like that I can easily switch radio.
Regards,
Julien
Just to make sure I understand your request:
You would like to have a widget that shows you your favorites and you can click them to start playback without having the app open?
Copying user data from lite to paid version:
1. Open lite version and click settings.
2. Scroll down and hit the backup button under BACKUP & RESTORE.
3. Close the list version
4. Open the paid version and click settings.
5. Scroll down and hit the restore button under BACKUP & RESTORE.
Hope that works!
What does error 1010 mean?
Error 1010 means that the streaming service has died. Some error must had happend internally. Do you have the particular link which you are having problems with?
UPDATE:
I'm currently closing this post. If you are still having issues with the latest version of XiiaLive please let me know...
Station/Title scrolling with ICS
Streaming problem
Could you try to reproduce the issue and when it happens immediately capture the logs from your phone? To capture the logs is very easy. Just download "Log Collector" from the android market and run it when you reproduce the issue. It will prepare an email and just send it to us. Thanks!
Update 05/20/11:
- v2.1.9 is out this issue should be resolved... Please confirm.
Start playing in the background
Customer support service by UserEcho
