Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Answered

wont play tries 3 times then says max retries reached

June Angeski Barbiero 12 ár síðan updated by Jona (Lead Developer) 11 ár síðan 1

i downloaded from amazon apps for android  but wont play anything tries  connecting  then nothing very frustrating have wireless internet  and 4.0 tablet


Answer
Jona (Lead Developer) 11 ár síðan

If you are still having issues please let us know by providing more details. Thanks!

0
Answered

XiiaLive v2.1.9 - release notes

Jona (Lead Developer) 14 ár síðan Uppfært 14 ár síðan 0
Bugs resolved:
-Media controls took over aggressively by application.
-Some URL mime not resolved correctly.
-Stations page crashing due to null pointers.
-Widget kept a service running.
-Closing streams rarely made app crash.
-Memory leak when rotating player screen.
-Share all option non-functional.

Improvements:
-Broadcasts are no longer received when widget are not installed.
-Improved buffering logic.  
 + Removed use of a very expensive class with unneeded data processing.
 + Removed exceptions being thrown extensively during connect for MPEG stream.
 + Smart data feeding logic to use less CPU when data connection is slow. 

New feature:
-Advance setting option to enable streaming with internal stream engine. Note this is only beta state and there is no metadata being sent yet.
-Double tap Now playing or Station title to stop scrolling animation.
-New option under adv settings to allow unlimited retry connection.
-New notification fx themes to choose from! [paid only]
0
Answered

Cannot upgrade - market require to pay twice!!!

petunder 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 2
I've bought your app, I have 2.1.4 version installed without AAC, but when I tried to upgrade I've found, that you want me to pay twice!!! I can not upgrade and make AAC workable! This is f**** fail!
Answer
Jona (Lead Developer) 14 ár síðan
Sometimes it seems you are going to be charged again but it's just how the Android Market works. You will never be charged twice so as long as you are using the same gmail account used for the original purchase. If ever charged twice you can easily let us know and we would fix it! :)
0
Answered

solved: added own invalid station

mrmond 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 0
well I was unable to manually add my radio station url that I stream from Sam Broadcaster, but going to the Shoutcast page on my android phone and selecting to open the listen link got it streaming to XiiaLive! Was unable to add it as a favorite (the + Button wasn't highlighted,selected the station from history and added it that way. Odd thing is,comparing the url of my manual add that told me invalid url each time, was identical to the link added via the shoutcast page that worked.
Answer
Jona (Lead Developer) 14 ár síðan
Generally if the (+) add fav button is disabled is because it is already in your favorites list.  Please make sure you can find it under your favorites.
0
Fixed

Bluetooth audio streaming (A2DP) + Gingerbread = sound drops and/or stutters

Marco Santambrogio 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 4
HTC Desire HD 2.3.3 Gingerbread and Parrot Mki9000 SW ver. 1.83 (also tested on a Peugeot Blutooth car kit). When i listening streaming music via bluetooth (A2DP) every 3-5 minutes I hear an audio stuck less than half second, after it continues normally. No interference, i think a bug software. With my old Acer Liquid 2.2 Froyo and the same car kit hands free, the streaming via bluetooth worked ok!
I found a conversation about this issue (http://code.google.com/p/android/issues/detail?id=15189&q=ad2p&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars)

- Someone
has the same problem with Gingerbread?

Answer
Jona (Lead Developer) 14 ár síðan
Great info! Have you tried playing local mp3s to check if it's possibly an Android bug?
0
Answered

Network host not responding twitter

smokinfish 11 ár síðan updated by Jona (Lead Developer) 11 ár síðan 1
When I try to "Login" under Twitter, it just says Network host not responding. I don't use the twitter app on my phone, and never will. Is this part of the problem?
Answer
Jona (Lead Developer) 11 ár síðan
This issue has been resolved on previous releases of XiiaLive. If you are still having issues please let us know.
0
Fixed

Cannot import database.

Scott Clifton 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 0

Backup file is on the SDCARD root and when I read it with Root Explore, it displays all the favorites I have... but when I do a restore, it only empties out the favorites list and imports nothing.

Answer
Jona (Lead Developer) 14 ár síðan

Unfortunately the emailed backup file is corrupted. I tried everything I could to repair the backup but I was not able to...  Because of this issue I'm already thinking of a better backup mechanism that should always be easy to resolve any backup corruptions.


Previously posted:

Could you send me an email with your backup if you don't mind?  I would like to see if I can import it and if not I can try to discover why it doesn't.  If you do email the file send it to support@xiialive.com


Thanks!

0
Answered

xiialive for symbian

Anderson Pereira 13 ár síðan updated by Jona (Lead Developer) 13 ár síðan 0
Is there a version xiialive for symbian?
I like listening to a webradio that uses a streaming (m3u), there is a program for symbian like the xiialive and read this file type m3u?
Answer
Jona (Lead Developer) 13 ár síðan
XiiaLive is currently only available for Android. Our next goal is to be able to bring XiiaLive to iOS and Win8 phones.  Symbian is currently not on our plans.
0
Under review

XiiaLive Beta Feedback

John Sewell 14 ár síðan updated by Jona (Lead Developer) 14 ár síðan 0

Downloaded Beta to HTC Sensation running 2.3 and Asus Transformer Tab running 3.2.


On the Sensation it works perfectly.  The display now fills the screen and it is a distinct improvement on the current version of the paid app.


On the Transformer it also works well but, although the display now fills the screen it can be laggy and it causes some juddering ofthe screen when running as well as a few lines appearing from time to time. 

Answer
Jona (Lead Developer) 14 ár síðan

Is there a chance you could try reproducing the issue and somehow capturing an picture when it occurs?  It might be hard to do it but could be great to see what exactly you are seeing... Thanks! 

0
Will be answered

Missing Genre

Lycox 14 ár síðan updated by Tim M 14 ár síðan 0
I like the feature to list stations by genre. But for me, I'm missing my favourite genre, which detain me from buying the payed version. Could you please add the Genres "Drum & Bass" (or Jungle) and "Dubstep"?
Answer
Tim M 14 ár síðan
We will add Drum & Bass and Dubstep on the next update :)
It might be a little while for the next update but for now you can search for "drum and bass" (dnb) or "dubstep" and find many stations.