Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Answer
Jona (Lead Developer) 5 years ago

You can edit a paired BT device to only use media and not phone calls.


Simply go to:

1. Android settings-> bluetooth

2. Long press the paired device and press options

3. Uncheck "Phone"


Instructions might be a bit different depending on your devices android versions.

0
Answered

Why is Sticky_broadcast permission removed?

Karavine Ann Marinas 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

Why is Sticky_broadcast permission removed?

Answer
Jona (Lead Developer) 5 years ago

Well the removal of sticky broadcasts is mainly a development purpose driven change. If you are a developer the following might make sense...


We used sticky broadcasts to allow the OS to hold the last information we broadcasted. This allowed for a quick way to retrieve last broadcast information. Just like Android music player does... The main issue we ran into was that any updates we made to the extras for the sticky broadcast caused the sticky intent not to be updated causing home screen widgets to show old information once in a while. The easiest fix, stop using sticky and work out a new way to retrieve the last broadcasted information.


By resolving the issue mentioned above we actually didn't need sticky broadcast permission anymore. This in turn will make some users happy who kinda don't have a clue what sticky broadcasts did in XiiaLive but still accused the app of doing something malicious...


Hope this answers your question! :)

0
Answered

Order of Favorite Stations

Tobias.R 4 years ago • updated by Sam 3 years ago 2
Hello,
just bought xialive from play store and wanted to ask how can I order my favorite station the way I like them. I've already tried to order them in the backup.xialive xml file, but it did not work. Changeing the name of the station by adding a prefix number did not work either.
Thanks for any help.
Regards,
Tobias

Answer
Jona (Lead Developer) 4 years ago
Please take a look at the following post. You should be able to some ordering and filtering options under favorites. Any questions please let me know.
http://support.xiialive.com/topic/449528-how-to-use-search-filters/
0
Answered

3.0.0 final cost

wade ridsdale 6 years ago • updated by Jona (Lead Developer) 6 years ago 0

i paid for 2.2.4  when 3.0.0. comes out in final will we need to repurchase to get all the bells and whistles?

Answer
Jona (Lead Developer) 6 years ago
There will be no charge for all updates made to XiiaLive. So if you paid for XiiaLive previously you will get all the new features at no cost.
0
Answered

pro version on ios

pi jall 2 years ago • updated by Rodrigo (Developer) 2 years ago 2

Hi,

I've been using the free version on iPhone 5s. Once I buy the paid version, is there any option to set the timer like in the pro version on Android? I mean I was able to set the time,say, for 20 mins on Android and it would shut down after 20 mins automatically. That's what I need indeed. I don't want it to play continuously as I sleep.

Thx for your help.

Answer
Rodrigo (Developer) 2 years ago

Hello Pi,

the Sleep timer feature is not available yet for iOS version. We've pointed it as priority for new releases.


Thanks.

0
Answered

There is still no album Art

Peter Krause 2 years ago • updated by Rodrigo (Developer) 2 years ago 3

Dear XiiA Team, even i Installed the last FM Scrobbler, there is still no album Art. Do I do something wrong or is it still not implemented?

Answer
Rodrigo (Developer) 2 years ago

Peter,

could you please tell me which skin are you using? Just light and dark classic themes have album art.


Thanks.

0
Under review

Some streams with an ad prequel don't work

Ville Aakko 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
Hi!

radiohelsinki (www.radiohelsinki.fi) doesn't work with xiaalive. It has an ad before the actual stream. Only the ad is played in an infinite loop. I believe bassoradio stream would do the same (didn't try that) and other streams that use a similar ad at the beginning.

Cheers! Nice app anyways!

 - Ville
Answer
Jona (Lead Developer) 7 years ago
Thanks for the feedback! I looked into this and did see what you are saying... I'm still trying to figure out how I can resolve this. It's something weird that has to do with the broadcasters.
0
Answered

backup.xiia

Peter 4 years ago • updated by Jona (Lead Developer) 4 years ago 2
What is the format of backup.xiia, perhaps there is a link with explanation.
I noticed in the net other <station> xml-style, but with instruction it would be easier, for example to add stations myself to the file. Thanks. (I'm a paid user).


Answer
Jona (Lead Developer) 4 years ago

The backup file was not really intended for manual editing but regardless can still be done.


Here is some info about the different fields. Please note that they can change in the future.


t=title

c=category/genre

e=encoding can be ignored

su=playlist URL

sm=playlist mime

sc=comma delimited playlist URLs 

scm=playlist source mime essentially the first playlist element mime

scb=playlist source bitrate essentially the first playlist element mime

pc=play count

dc=date created

0
Under review

app starts playing when headphones are unplugged

Burner 7 years ago • updated by Jona (Lead Developer) 7 years ago 1
i use the built in sleeptimer at night, but when i unplug the speakers in the morning, the app starts playing again. is this a bug or is there a setting i'm missing?
Answer
Jona (Lead Developer) 7 years ago
This sounds like it could be a bug. Does it happen every time? Does this issue happen with v2.1.6? What phone and Android version do you have?
0
Answered

View stream bitrate before tuning in

Toe 4 years ago • updated by Jona (Lead Developer) 4 years ago 0
I love the new feature with UberStations and seeing what's playing before selecting a stream.  Do you think there's a way to view the bitrate in the preview also?  I prefer to use some of the higher rates when I'm in the car, but don't care as much if I'm using crap speakers some where else.
dir-uberstations
Answer
Jona (Lead Developer) 4 years ago
Unfortunately, UberStations currently doesn't provide bitrate information. The directory is being actively developed so I would really hope soon they add this particular detail. Thanks for your feedback!