Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Under review

181.FM Reggae Roots

hux60 7 years ago • updated by Jona (Lead Developer) 7 years ago 0
Can't find 181.FM Reggae Roots when I search for it. Seems not to be in your lists. What URL do I have to enter for it if I want to add it to my Favorites?
Answer
Jona (Lead Developer) 7 years ago
Please try searching again. Sometimes broadcasts go down and come back up after few hours or days.
0
Answered

Bluetooth ogg stream server offline

Rajil 4 years ago • updated by Jona (Lead Developer) 3 years ago 4
Hi, 
I connect to a remote icecast stream which requires username/password and it is working well in xiialive. There is however on scenario with bluetooth where it fails. I suspect xiialive is not using the username/password and hence giving server offline. These are the steps to produce it.

1. Xiialive is set to switch on when bluetooth is connected.
2. Turn on the car stereo and let bluetooth connect. 
3. Xiialive starts and tries to connect to the icecast server.
4. Xiialive fails with 'server  offline'  error. 
5. Exit xiialive and restart it. 
6. Xiialive plays successfully the remote stream. 

Can you investigate this please. I am using latest release. 

Thanks


Answer
Jona (Lead Developer) 3 years ago
Are you still having issues? We have resolved various issues since your last post. Thanks!
0
Fixed

Certain stream on certain device not working

Sascha Zimmer 4 years ago • updated by Jona (Lead Developer) 3 years ago 1
A weird bug that comes on my Nexus 5 with Android 4.4.4 Stock: Everything is working fine, just not this one stream: http://vintage.chicradio.fr

It takes a long time before playback begins, and then it's distorted. Among all of my numerous stations on my favourites, this is the only one behaving this way, despite the fact that it's a simple MP3-Stream. The problem persists on mobile connections as well as on wifi.

Playback is ok on Winamp on PC, but also on my old Nexus S with 4.1.2 Stock Android device, which I've already checked out. The problem refers only to that particular stream on the Nexus 5.

Any idea what the reason could be?
Answer
Jona (Lead Developer) 3 years ago
Hey, I just checked the station to see if it was working. Everything seems to be working fine. We have released various important updates since your post that could have fixed this issue. Please let me know if you still have any issues.

By the way I tested using the FFMpeg stream engine.
0
Answered

Adding new stations

Bradley Stock 2 years ago • updated by Ralph (Support) 2 years ago 1
I'm wanting to get your paid pro app. Will you be adding radio ststions?
0
Under review

Libre.fm

iamife 6 years ago • updated by Tim M 6 years ago 0
Can you please libre.fm scrobbling support?
Answer
Tim M 6 years ago
We will look into Libre.fm a bit more and see what we can do. Do you have any links to their apis or info?
0
Under review

Problems on HTC evo

Donovan 7 years ago • updated by Jona (Lead Developer) 7 years ago 7
I finally figured out the bug on my htc evo with this software. The app works great on my evo when I have a 4g network once it goes to 3g the app dont work right. It cuts in and out. Is there a fix for this? Thank you. Donovan
Answer
Jona (Lead Developer) 7 years ago
0
Under review

Suddenly "unable to verify your purchase!"

Bobo 5 years ago • updated by Jona (Lead Developer) 5 years ago 5

I'm using the paid version 2.2.4 because I like the look better. 

Have been using this app for hours every day for more than a year without any problems. And I don't use any custom room or been modifying my phone or changed anything lately. 


But suddenly from one hour to the next XiiaLive stopped the stream and showed "Unable to verify your purchase!". This was 24 hours ago and it still does this after playing the radio station about 30 seconds. This have never happened before. 


I have 3G H+ connection when it stops, so doesn't seem to be my connection, and I've been in different locations. 

I've restarted the phone. 

Tried different stations. 


Can you help me with the reason for this? Life without XiiaLive sucks lol.

Answer
Jona (Lead Developer) 5 years ago

Hey sorry about this issue. Something must have got corrupted? I would recommend you backup XiiaLive data by going into XiiaLive->Settings->Backup and restore.


Once you back up go into the installed applications list and clear cache and app data of XiiaLive.  This will remove all saved data by XiiaLive. Then try restoring back the data to XiiaLive. 


Hopefully this resolves the issue.

0
Fixed

Note 2 Android Stream Engine

Soo Goh 3 years ago • updated by Ralph (Support) 2 years ago 3
I have a Note 2 on ATT and I was never able to stream using the Android stream engine, only ffmpeg works. Is this a known bug? It buffers and then just sits there. Eventually it throws error code E: - 209. I am on 4.4.2. This is the stream address -  http://152.2.63.68:8000/wunc64.m3u
0
Answered

RECONECT FAULT

Paul D 7 years ago • updated by Jona (Lead Developer) 4 years ago 2

Hi Jona, XiiaLive is a great app however my favorite station of all is C89.5(a dance station) and it wont reconnect after trying for about 5seconds and all my other stations try for well over a couple of minutes..they are all the same MPEG where i live theres alot of black spots and its important for me that it keeps trying to reconnect for alot longer..Is it possible for you to update somthing at your end cos the rest of stations keep trying alot longer..I have an HTC Wildfire on 2.2 if thats any help..Also hope you can make the pre buffer alot longer than 30seconds aswell

Paul from UK

Answer
Jona (Lead Developer) 4 years ago
Closing thread. Issue should no longer happen with latest release of XiiaLive.
0
Under review

BitTorrent for version 2.2.3

echto echto 5 years ago • updated by Jona (Lead Developer) 5 years ago 0

Detached from market. Will not prompt for market update.


Answer
Jona (Lead Developer) 5 years ago

Could you explain a bit more your question? Thanks!