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Retrieve a stream address from the History in PRO?
There is a stream in History that I'd like the address (URL) of, but it is truncated in the History display. How can it retrieve the full address?

Details on Radio Station quality.
It would be really helpful if I would know what quality of streaming is on radion station before I launch it.

Hello Robert! At this stage, Uberstations directory doesn't provide any stream quality info. However, if you choose to use SHOUTcast directory or the RadioReference directory you should be able to see the audio and format quality. Also with SHOUTcast you'll have advance search filters.

no album artwork display
Hello, since the last update, album artwork is no longer displayed by launching a radio favorites but appears by selecting the station through research

Ok, I have found the issue and fixed it! Update v 3.3.1.13 will be going out in a couple hours.

How do I change the logo of our station?
The logo of our station (Bremen Next) is wrong. What ca I do to get it changed?

restart after call
when I get a phone call , after hanging up I have to restart xxia live app because phone call shuts it down, how do I get it to restart automatically . I am running the xxia pro app on android 5.1 ,

Shoutcast Stations Not Showing Up
Whenever I look up stations in the Shoutcast directory such as under Soundtracks, I get No Results instead.

Search Results Are Wrong
Whenever I type in a search result using the Uberstations directory, the result is wrong. When I look up the word Kids for example, it doesn't show that word. Instead, it shows radio stations that aren't even related to kids at all.

RTMP is not supported
When i try to add rtmp link, it says "Error failed to connect", but it works on VLC player.
Note: You must be in US or use US VPN to play rtmp station. The station is named Air1 Radio Los Angeles
rtmp://cp137298.live.edgefcs.net/live//COR_IAIR_OR@152224

Thanks for the links and the info. I was able to test and figure out how to resolve the issue. A fix will be available on the next update v3.3.1.11.
I'm now trying to see if I can fix incoming metadata updates. As of now only the initial connection metadata is read.

internal service failure
I recently installed XiiaPro on my LG G3 (Marshmallow). I had obtained the app sometime back as an Amazon free app of the day, and installed it on my phone via the Amazon store. When I try to open it, I get an "internal service failure" message. I have tried several times, with the same results.
Customer support service by UserEcho