Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Does it play videos?
I have training videos to watch for work and it wants me to download this app
Hi Kimberly,
unfortunately XiiaLive doesn't support videos.
Best,
New backup not working (Can't open file)
I broke the screen on my Nexus 6 phone. I bought a new Nexus 6p and downloaded the backup file from Google drive. When I try to open the file by clicking on it from the download folder it say "can't open file"
So right now I don't have any of my favorite stations even though I have a backup file. Any help would be appreciated
Isaac
Hi Isaac,
unfortunately, using gdrive, the backup file doesn't work.
As Evildog said, you can use a file explorer app, dropbox or via email (XiiaLive can open it).
Best,
XiiaLive v3 now has a basic EQ. In the future we will add a more advanced set of features for the EQ.
Data streaming continues when i'm calling
Is it possible to stop the streaming data and automatically restart it at the end of the call to reduce data consuption?
Thanks
Install app from Apkpure website now.
Install the app on newer devices by using the apkpure website. The app max minimum version is not high enough to allow the playstore to list it for installation on newer devices. You have to find it elsewhere and install it from there. I'm running it on my S22 Ultra right now.
Back up not working
When i try to back up my favorite channels i get following message - There was an error trying yo create the backup. E9
What to do?
Install on Android 14 (on A55 with OneUI6.1)
Get the apk, and installit like described below - works!
https://liliputing.com/how-to-install-old-apps-on-android-14/
No se a podido descargar la actualización
Hola en Google play store escribí una reseña donde puse que no podía instalar la nueva actualización de FlipaClip una app para animar y todavía no han arreglado el problema y no es que no me deje por qué mi teléfono no sea compatible o por almacenamiento simplemente no deja y me sale lo que sale en la imagen
Canceling a subscription
What do you do if you accidentally forgot to cancel a subscription before the end of a trial period? Is there a way to get that money back?
Customer support service by UserEcho
