Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
Answer
Jona (Lead Developer) 12 years ago

It has been a change that it's a bit different in terms of a few things. Mainly the player, skin color and the way the sliding menu bar has been placed at the top.


Just give it a few days and hopefully the new design grows on you! :) If you liked the dark skin try changing the skin to dark?


Thanks for your feedback, we really appreciate it!

+2
Under review

Bluetooth headphones

Margus 14 years ago updated by Jona (Lead Developer) 14 years ago 0
Is it possible to add tagging with bluetooth button push. Example vol down long hold.
Also is it possible to add voice time with bluetooth headphones button. Example vol up long hold.
Answer
Jona (Lead Developer) 14 years ago
Thanks for your feedback! Tagging using some special key is definitely a great idea. We where previously suggested to make the phones camera button a tagging action. Your idea seems interesting and we will see how we can use the current BT supported controls allow such feature work.
+2
Under review

Sound not pausing during calls on bluetooth

jahtek 11 years ago updated by Jona (Lead Developer) 11 years ago 2
i am on a Samsung galaxy S4. the sound does not seem to pause during calls. I have to manually stop the player if a call comes in or ill be hearing them and the music through my earpiece or car Bluetooth stereo.
Answer
Jona (Lead Developer) 11 years ago

Thanks for reporting this issue. 


1. What device do you have and what version of Android is running?

2. Did you turn ON Ignore audio focus by any chance under Settings->Sound.

3. Does this issue happen every time?

+2
Answered

How can I add my nice radio station right here?

Radyo Sensation 11 years ago updated by Jona (Lead Developer) 11 years ago 0

http://www.radyosensation.com
Radio Sensation is a Haitian Radio Station. was launched in New York City, USA, March 3, 2007. by Pierrot  F Joseph. We play what you want to hear. We dedicate to broadcast  the Caribbean (Haiti Sensation) to the world.

www.radyosensation.com

Answer
Jona (Lead Developer) 11 years ago

Please see the following post about this subject. 

http://support.xiialive.com/topic/284324


+2
Answered

encoding selection

Anonymous 14 years ago updated by Jona (Lead Developer) 13 years ago 1
Please add an encoding selection feature. I'm Korean. In some station, they don't use unicode string. So song information charaters are broken. Please solve this problem.
Answer
Jona (Lead Developer) 13 years ago

This is an issue for sure! I have investigated in the past and things got very complex. It is very difficult to predict what encoding to use since it's not easily identifiable. SHOUTcast has released new server tools that hopefully when all other radio providers update it will use the new standard UTF-8 encoding.

Meanwhile this is a good idea and I'll look into adding this option.


Update 05/05/11:

Found a better way to guess the encoding. It's not perfect but for most cases it should work.  The encoding selection is also planed.


Update 06/01/11:

Automatic character encoding has been added to v2.1.9.  Should work for most metadata.

+2
Answered

Streaming playlists (M3U) files

Anonymous 14 years ago updated by Jona (Lead Developer) 14 years ago 0
This is the first application which works with my 'GNUMP3d' server.

However, it cannot skip through songs, it plays the songs fine though and in the correct order, just can't skip.

If this feature gets added I'll definately buy the paid version!

Regards,
Ray
Answer
Jona (Lead Developer) 14 years ago
This is a good feature to have. For sure we will plan to have this in the near future.

Thanks for using XiiaLive!
+2
Planned

Stream restarts when pressing widget

Denvernate 12 years ago updated by Jona (Lead Developer) 12 years ago 0

When playing music, if you press the widget the player opens and the stream restarts.  Didn't used to do this?  If a stream is playing and you press another favorite shortcut, it doesn't switch to the new stream, it reopens the one you were listening to. 


Also, the widget always loses the metadata when I have it in a car dock landscape.  This has been an issue from the beginning on this newest version of xiia since it's beta release on both my droid x2 and original droid.  I have the app 'dock nothingness' active on both phones, not sure if this might be contributing.

Answer
Jona (Lead Developer) 12 years ago

Thanks for your feedback. Those issues I have seen and hope to resolve them for the next update. Thanks again for taking the time to post about this issue.

+2
Answered

Future Update?

jediguy 13 years ago updated by Jona (Lead Developer) 11 years ago 2
Good afternoon developers, just wanted to check in and see if there's any news on an upcoming version with better sorting methods for favorites.  It had been mentioned a few months ago by the head developer that a version with better favorites features was coming.  I have about 80 stations in my internet radio library and used your software previously, but the favorites system just got too cumbersome.  I switched to TuneIn Radio until a new version with more favorites sorting options is released.  That said, I still think you guys have an amazing product with one of the best streaming engine's available.  I'd be glad to try out a beta release as long as there's no risk to the device where it's installed. 
Answer
Jona (Lead Developer) 13 years ago
We have recently release a new beta version.  Please search on Google Play for the new beta. If you have a previous beta installed please remove it.
+2
Fixed

curious bug

Basti 12 years ago updated by Jona (Lead Developer) 12 years ago 4

Ich habe einen ganz kuriosen Fehler gefunden. Wenn ich mit xiia live music höre und dann auf das UKW Radio drücke(Android 2.2.1), wird das UKW radio gestartet, nun passiert es... die Lautstärke von xiia live verdoppelt sich und das ukw radio läuft leise mittendrin. wenn ich xiia live öffne und dann auf den Musik player schaltet sich xia live ab, da funktioniert es ja.

Auch gibt es einen kleine Fehler im homesreen in Deutsch anstelle von "makierte" muss "markierte" stehen, das r wurde vergessen.

 

in english:

 

I found a very curious bug. If I live with xiia hear music and then the FM radio hit (Android 2.2.1), the FM radio is started, then it happens ... the volume of xiia live fm radio doubles and runs quietly in the middle. I open xiia live and then the music player shuts xia from live, since it works.

Also there is a little error in homesreen in German instead of "makierte" must "markierte" are that r has been forgotten.

 

my device:

 

http://www.inside-handy.de/handys/vodafone_858-smart/2471_allgemein.html

 

 

 


Answer
Jona (Lead Developer) 12 years ago

Thanks for the post. It is a little hard to understand your post. :( It seems like you are talking about audio focus.  When other apps run XiiaLive will lower it's volume but it will not shutdown.


About the homescreen issue.  I have fixed that! Thanks! If you would like to help out with fixing any issues you see please go here:

http://translate.xiialive.com/project/xiialive/de

+2
Fixed

display

gangland 13 years ago updated by Jona (Lead Developer) 11 years ago 2

Hi, love this app. One small problem, the favorites, genre and search screens sometimes gets messed up.

They can very well be read but in between every line is a very big + character, pobably the add to favorites sign.

If I restart the phone it looks normal again for a while.

Stopping and restarting XIIA again and it is messed up again.

Using Samsung galaxy 3, android 2.2.

Is there any way to exit programme but the back button.

Answer
Jona (Lead Developer) 11 years ago
This issue should be resolved on current release of XiiaLive.