Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
0
Naprawione

Connection problems with Xperia X10/android 2.1

Anonim 14 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu • 4
I have a Sony Ericsson XPERIA X10 and just updated it to android 2.1. Now when I connect to a channel, it buff, plays for about 8-10sec, cut, buff again, plays for 8-10sec, etc... I tried it at different locations, and with different channels. I've also uninstalled/installed the app... Nothing...
Any Ideas ?

(Oh and by the way, your app is really great! Hope you can answer quickly to this problem)
Odpowiedź
Jona (Lead Developer) 14 lat temu

Issue resolved after update v2.1.6.

0
Z odpowiedzią

Where are the databases located?

saab master 13 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 13 lat temu • 0

Hello, I migrated phones and I want to move the databases from one phone's SD card to another.  Where are the databases located?  Swapping SD Cards wont work because they are different devices (one is a droidX, another is a Bionic)

 

Thanks

Odpowiedź
Jona (Lead Developer) 13 lat temu
Please take a look at the following post.
0
W trakcie analizy

unable to listen to 32 kbps AAC+ playlist

Dutchman 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 0
I cannot connect to a station (BNR Nieuwsradio) that uses a 32 kbps AAC+ and a 64 kbit AAC+ playlist for audiostream. Other stations (also with .pls) work fine. I use Android 4.04 and  latest XiiaLive Pro.

The station's playlist URLs are :
http://bnr.cdp.triple-it.nl/playlists/bnr_aac_32_04.pls (32 kbit)
http://bnr.cdp.triple-it.nl/playlists/bnr_aac_64_05.pls (64 kbit)
Opening the links on the PC works fine. Opening the link in the BSPlayer app on Android works fine. Opening the link in XiiaLive Pro  gives "server offline" until max retries reached . When I change the Stream engine form Android to FFMpeg, Xiia Live Pro reports "unexpected stop" until max retries reached. Please help.


Odpowiedź
Jona (Lead Developer) 11 lat temu

Are you still having issues with the provided URLs? I have tested them and they are working fine... Please let us know.

0
W trakcie analizy

Issue with stream on port 80

DjTunes 14 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu • 10
Hi,
 i have bought xiialive and i'm a happy customer.

I'm also administrator of a webradio and i use a dedicated stream URL to listen to my radio on port 80.

http://mjtunes.com/mjtunes80.pls
http://mjtunes.com/mjjradio.asx

StreamItAll on iphone can stream correctly the first URL but Xiialive on my Android can't play both correctly.

The buffer takes time and play just Few seconds and the buffer starts again.
Also, when i try To stop xiialive it does not respond.

I have no issues with my regular stream URL but i want to purpose port 80 to my listeners using ANDROID phones.

Thank you.

Regards.

Richard.
Odpowiedź
Jona (Lead Developer) 14 lat temu

Have you tried using the internal stream engine?


You can turn it on by going to XiiaLive->Settings->Advanced users and selecting Internal stream engine to ON.


We are almost ready to put out an update that will add metadata support to the internal stream engine. 

0
Ukończony

Commercial Version of App?

steverow 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu • 0

Dear Jona,

World famous offshore station Radio Caroline, is looking for an android Tablet specific app, and looking at Xiia Live it seems the best out there.

I wonder if you would be prepared to reskin it, and have the schedule load like their other apps, and limit the streams to the seven available radio caroline streams?

I think your previous version would be more suitable as this leaves a lot of room at the top of the app for pictures and schedule.

If you are interested please get in touch with me in the first instance, then I can pass you on to their in-house app developer.

www.radiocaroline.co.uk  Their app pages are within the main website.

Many Thanks

Steve

support@marinemobilesystems.co.uk


Odpowiedź
Jona (Lead Developer) 12 lat temu

You can always reach us for these types of inquires via connect@visualblasters.com. Unfortunately at this moment we don't have enough time to work on side projects. However hopefully soon we can do that.

0
Naprawione

error 1010

Anonim 15 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu • 1
XiiaLive Lite buffers, then drops the connection and gives error 1010. This is on wn Archos 5 internet tablet Gen. 7
Odpowiedź
Jona (Lead Developer) 14 lat temu
Could you email us the error logs when this happens? It should help us determine the cause a lot faster! :) I assume you are using the latest version of the app... XiiaLive 2.1.4

Capture the logs:
1. Download "Log Collector" from the Android market.
2. Reproduce the issue
3. Open Log Collector. It will capture the last logs with the errors and prepare an email.
4. send the email to support@xiialive.com
0
Naprawione

Search function not working properly

Anonim 15 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 14 lat temu • 1
V2.1.4 on Android 1.6 Google G1 with WLAN connection (unregistered version) leads to ZERO search results whenever I try to search to a stream name in the program menu SEARCH. I remember this function working in the old days, when the software had the old name. Pls help to find out why this function stoped to work.
Odpowiedź
Jona (Lead Developer) 14 lat temu
Do you get results when you search for radio stations via Top Hits? Also, what is the error message you get when searching for stations? Anything you search returns no results?

Thanks!
0
Naprawione

Error when trying to login in Facebook

24forever 11 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 11 lat temu • 2
Hi!

I'm using Xiialive Pro, downloaded from Amazon Apps, and I can't login in my Facebook account in order to post what I'm listening to.

After pressing "Accept" button in pop-up that is shown, nothing happens, and a text tell me that there was an error, and that I try it again in a few minutes.

I have been reading, and maybe problem is that Amazon's version of Xiialive Pro has a different key hash that Play Store's one. Here I'm leaving two links, with more information:

http://stackoverflow.com/questions/7979389/android...

http://stackoverflow.com/questions/7081014/generat...

Thank you for your attention.
Odpowiedź
Jona (Lead Developer) 11 lat temu
Thanks for the details! I have looked into this and did some changes. Could you confirm if this is working for you now? Thanks!
0
Z odpowiedzią

Add radio

Pavel Konstantinovsky 12 lat temu • Ostatnio zmodyfikowane przez Jona (Lead Developer) 12 lat temu • 0

Please can you add this Radio station to your app,

Name : Radio Sumerki

Country : Russia, Yekaterinburg

Home page : http://sumerki.su

Streaming Links : 
mp3
http://sumerki.su:8000/Sumerki
aac+ 
http://sumerki.su:8000/Sumerki32

http://sumerki.su:8000/Sumerki24

http://sumerki.su:8000/Sumerki16 



Relax, lounge, smooth jazz radio from Yekaterinburg. 

We are 6 years on the air.

Thank you!

                  


Odpowiedź
Jona (Lead Developer) 12 lat temu

Please see the following post about making your radio station available on XiiaLive.

http://support.xiialive.com/topic/284324-/

0

shortcut graphics, and syncing favourites

Kevin Davis 10 lat temu • 0
Hi, would it be possible to add the station graphics to the desktop shortcuts, I use a nexus 7 as my car media player and I have all the shortcuts I listen to on the desktop, They have the name on them but the station graphics instead of the "FAV" graphic that all looks the same would be a great help to select stations as I am driving. See photo. I have another page that is completely full of stations. Is there a way like tunein radio does where I can log into an account and all my favourite stations are synced. it makes management of the app across my devices much easier. (or maybe I missed this option somewhere)

Image 70


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