Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
It keeps shutting off.
I really like the app, which is why I find this a problem. I seen one other person mention this problem on your forum. I'm having an issue where after 5 minutes it will shut off and I have to turn it back on again. It does this every time.
App stops working for no reason.
Hello,
I recently had to reformat my phone. I have a Samsung Galaxy S9+ phone that I am using . Once I reinstalled the app the Widget no longer will play on my home screen and it stops playing at 2 or 3 songs and I have to manually start the stream again. So I would say it lasts between 3-5 minutes before I have to manually push play to start the stream. I have tried other apps and it doesn't do it on those Apps and I have reinstalled the App 3 times without any luck.
Thanks
Joe Parknavy
Inappropriate audio ad played
The xiialive app just played a commercial that said "do you want to fu** my boyfriend?" For some kind of app. Wow this can't happen again. Love the app though
Thanks for writing. Unfortunately all audio ads come directly from the radio ad servers. We currently don't have audio ads only visual ads. I would contact the radio station in regards to this offensive ad. Hope this helps.
Implement functionality so that you can search for streaming radio stations on the internet and when they're played with Xiialive, Xiialive will capture the hidden address and let user ad add as new radio station. I've seen implemented on "mytuner" for ip
Implement functionality so that you can search for streaming radio stations on the internet and when they're played with Xiialive, Xiialive will capture the hidden address and let user ad add as new radio station. I've seen implemented on "mytuner radio app" for iphone
Suggestion: Modify design of now playing indicator in favorites list on Android
XiiaLive stopping after about 3 minutes playing on Samsung Galaxy A8 plus..
XiiaLive stopping after about 3 minutes playing on Samsung Galaxy A8 plus..
Customer support service by UserEcho
