Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
How to find the URL of a radio station playing in XIIA (for recording it externally)?
Hi, I am just enjoying a radio station playing in XIIA (STARADIO). How do I find the related URL? I want to rip the songs externally. Thanks, Robert
Hi Robert! We're truly grateful about your feedback on XiiaLive. We don't encourage ripping songs and it's not possible with XiiaLive. Accessing the URL's is restricted unless they where manually added on the app. You may open a backup on a text viewer to see what links are available. Hope this helps! Thank you!
Hello Sandra! The one time fee of $3.99 is for the XiiaLive Pro wherein you can get more features! Please click on this link XiiaLive Pro for more information! Thank you!
Submit My Station Radio to XiiaLive
Hello. This radio is in Malaysia. Please add my station to your database:
Name: Radio D'Enjoy FM
Website: www.denjoyfm.tk
Radio IP Address : http://72.20.10.43:8000/listen.pls
Hello there! Please check this link Add Radio Station for the steps on adding your radio station on XiiaLive Directory. Thank you!
Local
Hi,
I used the free version for a while, including using the local feature which showed a great list of Australian stations. I then upgraded to the pro version...... and the local feature does not work.. it says it 'does not connect'. And then , in trying other options I somehow lost the 'Local' tab altogether... it no longer shows on the menu bar. Can these issues be rectified? Thanks. Brian on a Samsung Tab S (smp350)
Last.fm scrobbles never submit
Using XiiaLive Pro, when scrobbling to last.fm with the official Last.fm android app, the song shows as "scrobbling" on the device and on my last.fm profile, but the song never actually gets recorded (the number of scrobbles doesn't increase)
Scrobble set to ON
Data Guard:Off
AVRCP Metadata: ON
IcyMetadata: ON
No other scrobbling apps are installed to interfere.
570 KVI Seattle
The local station 570 KVI Seattle worked a while ago, but now cannot connect. I have the pro version of xiialive using a LG g3 and a Samsung Note2. Any suggestions on how to get the station to connect? Thanks!
Hello Lance! As we've checked it here on our end. It could be that the station server has moved or has changed its IP address. This is one of the most common reasons why a favorite station stops working. You may check out this link Favorite Radio Station not working for more details. Hope this helps! Thanks!
IOS 9.3 , Can't use ip address in favorites
I just purchased the pro version. I have an Iphone with 9.3 on it. If I try to add my private station via the favorites menu, I get error msg. They reason I came up with is because I'm using an in network ip address. They fact that it tries to obtain url info isn't helping either. Is there a way to fix this?
Thanks
Trying to launch Klubradio
Fatima
Can't record internet radio and can't play back
I can't listen to from the beginning of a internet radio show. Also it does not record radio live
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