Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?
Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
  1. Forum: General
  2. Óflokkað
+1
Lokið

switch to allow playing internet radio only if a wlan connection is active

Michael Linck 12 ár síðan • updated by Jona (Lead Developer) 12 ár síðan • 0

I like to have a setting that define only to play internet radio if I am connected to a wlan. It is much cheaper than GPS, GPRS, UMTS or so. 

cu

Answer
Jona (Lead Developer) 12 ár síðan

This feature is already available! :) 

Go to settings->stream and set Data guard to ON.

+1
Answered

can you change the order the stations in the favorites list?

Óþekktur 14 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 0
Answer
Jona (Lead Developer) 13 ár síðan
We currently don't support ordering of the favorites but definitely we are going to add this option! What kind of ordering would you like to see?
+1
Answered

I purchased this app and its now telling me that I have to purchase it again?

Jona (Lead Developer) 14 ár síðan • Uppfært 14 ár síðan • 0
Answer
Jona (Lead Developer) 14 ár síðan
As long as you are using the same gmail account that you used to originally purchase XiiaLive, you can re-download to your phone as many times as you like without getting charged again. So even if you get the purchase option you wont be charge twice. If it does don't worry send us an email we will resolve the issue.
+1
Answered

Can I re-download XiiaLive on my new phone?

Jona (Lead Developer) 14 ár síðan • Uppfært 14 ár síðan • 0
Answer
Jona (Lead Developer) 14 ár síðan
Yes, just make sure you use the same gmail account used originally to make the purchase. Please note you can not transfer purchases from one gmail account to another. If you still have issues please send us an email at support@xiialive.com or contact your phone carrier.
+1
Under review

Optimus V and 2.2.4 can't stream AAC+

dbogen 13 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 1
My Virgin Mobile Optimus V (Android 2.2.2; XiiaLive 2.2.4) can't stream AAC+ streams.  If I'm not using the internal stream engine I get android media failures immediately after buffering ends.  If I use the internal stream engine I get "request not found" or another error that I can no longer reproduce until I hit max retries after buffering ends.  MP3 streams seem to work OK.  Some problematic links are below.


LG Optimus V
8
Other device
18
+1
Will be answered

Adding mulitple streams in m3u or pls file

Anonymous69 14 ár síðan • updated by Jona (Lead Developer) 14 ár síðan • 0
When adding a .m3u or .pls file that contains multiple streams, xiialiveonly adds the first stream and ignores the others. It would be great to be able to add all streams contained in those files. Maybe even display a list of them and let you select the ones to add.

PS: This forum doesn't work too well on a mobile phone. Can't add new feedback.
Answer
Jona (Lead Developer) 14 ár síðan
Our playlist manager does read all the items on the m3u playlist. Than it starts with the first one.  If a disconnection occurs than the next playlist item is played.  That's how the playlist logic works.  Also, if you have the paid version you should be able to press FW or RW to go to the next and prev playlist item.  You will need a BT controller or similar to do so... 

We currently do have plans to allow a better way of skipping playlist items.
+1
Planned

New widgets

wickedcat 11 ár síðan • updated by Jona (Lead Developer) 11 ár síðan • 0
Please, create 1-2 new widgets. Aero, black...
Answer
Jona (Lead Developer) 11 ár síðan

Thanks for your request. Hopefully after our next bigger updates we can concentrate some time on the widgets. They need a bit more love.

+1
Will be answered

Can't install on HTC Tattoo

martin g 14 ár síðan • updated by Jona (Lead Developer) 13 ár síðan • 2
I can't install Xiialive on HTC Tattoo (android 1.6). I currently have Droidlive and wanted to upgrade but it won't let me.
Answer
Jona (Lead Developer) 14 ár síðan
We are doing a maintenance release soon and believe to have a small fix so that you can see XiiaLive on the Android Market.
+1
Planned

Sony NSZ-GS7

Wolfgang Wrba 11 ár síðan • updated by Jona (Lead Developer) 11 ár síðan • 0

i am able to sideload XiiaLive™ - Internet Radio

to Sony NSZ-GS7 (it is not possible to install it using google play) -  so this one works - but i would like to buy XiiaLive™ Pro - which is not possible because the google store declares Sony NSZ-GS7 as not compatible. would it be possible to change this circumstance so i am able to buy the app

thx


Answer
Jona (Lead Developer) 11 ár síðan

XiiaLive should be available on all Android devices running Android 1.6 and higher. The reason you don't see it available is because the app hasn't been created for GoogleTv. However, I might try to enable it for GoogleTv as is at least for now.

+1
Under review

lock screen control bug?

Ahmed Ali 9 ár síðan • updated by Nanren 9 ár síðan • 6

samsung galaxy s6

Droid 5.1.1


For some reason the lockscreen contols dont show on the pro version. But they work if i use the free version.

May be a bug.

Answer
Rodrigo (Developer) 9 ár síðan

In fact, we've pointed this issue to fix. Thanks.



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