Welcome to the official XiiaLive support forum! You can ask questions and get direct support from the developer.

Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.

Please post under one of the following:

QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.

BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.

Posting new bugs

When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.

Common details we need:
  1. What device do you have?
  2. What OS version is it running?
  3. What happened?
  4. What did you expect to have happened?
  5. What steps reproduce the issue?

Don't have the app yet? Get XiiaLive or XiiaLive Pro now for Android! Or get XiiaLive for iOS!
0
Beantwoord

After update lots of stations I used to have don't load

Brad Caldwell 11 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 1
the update version wont load lots of stations i used to have....why....and what happened to howard stern?
Antwoord
Jona (Lead Developer) 11 jaar geleden
If the station you are looking for is Howard Stern please see the following post.
http://support.xiialive.com/topic/595343-what-happened-to-the-howard-1005-and-1015-streams/

Please note that some stations might go down and some times they do come back up. Sorry for the inconvenience.
0
Under review

Reconnection issues with ASX streams

johnny_se 14 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 0

When roaming and switching between WLAN, 2g and 3g, the stream you listen to needs to reconnect. Although on all versions of android the latest 2.2.4 player skipps the phase of creating playlist and tries to reconnect right away.

When you start connecting to the below stream it creates a playlist first, then connects. Upon connection drop, i need to go to the favourite menu, pick another station in my list, then that one does create a playlist and then connects. I cancel that stations connection and switch back to my original channel i was listning to. Now it DOES create a playlist and then connects without a problem.

Can you rewrite the program / reconnect function to completly reset itself on connection drops?

3FM Windows Media WMA 32kbps http://livestreams.omroep.nl/npo/3fm-sb

31kbps ASX 44,1Khz 2ch 

P.s. this also happens when i take out my headset, the xiia stops playing (as i configured that in its options). But to reconnect to the stream later again, i can not press play, i need to select another station first to "reset" the internal engine i guess.

Previous versions of the player did not have this issue, been using the program quite a long time now and well basicly only listen to the one dutch radio station above :).

Note also that when i got packet loss, xiia will just wait till it receives again and coninue playing, which is good. But on network switching well..it involves taking the phone out of my pocket and click and point here and there :)

thx in advance, hope you guys can look into this and i have supplied you with enough details to locate the problem, otherwise just ask, i keep testing :)

Antwoord
Jona (Lead Developer) 12 jaar geleden

It's been a while since your initial post. We are kinda now trying to catch up with all forum posts... :) On XiiaLive v3 we have upgraded and resolved multiple issues. Are you still having issues?

0
Under review

Add option for mono audio output

Doug McC 11 jaar geleden bijgewerkt door Ralph 10 jaar geleden 1
0
Under review

crash while browsing directory : international : asian

Michael Kinney 11 jaar geleden bijgewerkt door Ralph 9 jaar geleden 1
Android 5 on Nexus 4 not rooted. Pro version of XiiaLive.

Tap genre -> international -> asian, then start scrolling down. After a couple screens full of stations, the app will close with "Unfortunately, XiiaLive Pro has stopped."

Happens every time.
0
Fixed

Beta stops playing music - unable to restart it

Timo Dumelle 13 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 0
Hi,
I have the problem, every time a stream is playing music and i will get and sms via GoSMS (and popup notification from GoSMS), the app wont register a press on start / stop buttons.
Music playback is stopped. The Stop button is displayed but inoperable.
Force close via android Task manager will solve the issue.
one time i had the issue that the last 1 second of the stream is looped. (Just the second before Google maps gave advice via voice) Force close did not solve the problem. Only reboot of the device brought cure ;)
Antwoord
Jona (Lead Developer) 12 jaar geleden

This issue should have been resolved in the latest release of XiiaLive. If you are still having issues please let us know.

0
Beantwoord

Improve UberStations genre

Gb Xx 12 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 0
please catgorize genres in ubercast better.. sub genres are mostly missing..
such as different styles of jazz/classical for example.. you could also add live 365 directory to make up for shoutcast closing.
Antwoord
Jona (Lead Developer) 12 jaar geleden
Thanks for your feedback. We will look into improving the UberStations genre listing. We will also take a look at 365 radio.
0
Under review

Force close

Manuel López 12 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 3
Hi,

II have installed, uninstalled and reinstalled xiia the latest version on my galaxy nexus but I always get force close...

Anyone else with this issue or hire to solve it?
Antwoord
Jona (Lead Developer) 12 jaar geleden

Hey thanks for the feedback. What version of XiiaLive? v3.0.2.2?


If you can reproduce the issue and collect the logs would be great! If you don't know how to collect the logs its fine don't worry...  You can also report the crash issue with a message stating that you have posted about it on this forum. This way I can easily find the issues and try to fix it.

0
Beantwoord

Huawei IDEOS (U8150)

Anoniem 15 jaar geleden bijgewerkt door Jona (Lead Developer) 15 jaar geleden 1
Is this available for Huawei IDEOS (U8150)? I can't find any way to download it. I tried the market and this site. This is my first android so I'm kind of lost now.
Antwoord
Jona (Lead Developer) 15 jaar geleden
Does this device have Android Market? If it does you should be able to find it there. Currently we don't have other ways of providing our app.
0
Beantwoord

Unable to connect

Vladimir_Ch 14 jaar geleden bijgewerkt door Jona (Lead Developer) 12 jaar geleden 0
Hello, I just paid for pro version and it.write unable to connect. Lite version is working. What should I do?
Antwoord
Jona (Lead Developer) 12 jaar geleden
Well there have been some issues with shoutcast servers lately but it shouldn't make a difference whether you are using the lite or paid version of the app. If  you press on the "top hits" or "genre" buttons (on the menu at bottom) it will refresh the lists. Try that and see if they come back. Another thing about issues with the servers is that we can't really do much except wait :(
0
Beantwoord

Xiaalive disappears as banner ads are loaded

XiaaUser 11 jaar geleden bijgewerkt door Jona (Lead Developer) 11 jaar geleden 5
I am using the free version of XIAALIVE, Version 3.2.0.6. It's a very nice app, in fact it's the best player I have used. There is a problem, however, that is very frustrating.

When I begin playing a station from the PLAYER screen, everything works as it should until the app disappears (but keeps playing), exactly as if I had pressed my phone's HOME button. The station continues to play, and I can reactivate the app as I would any other app that had been exited by pressing the HOME button (by re-selecting it from the app menu or by selecting it from my phone's pull-down active app list, for example). However, it will usually quickly disappear again and the whole process must be repeated. This usually happens several times before the app finally becomes more stable (after a few minutes).

It seems to have something to do with the loading of some of the banner ads that appear at the bottom of the screen. When I first start the app and begin playing a station (ANY station), the area at the bottom of the screen is blank- there is not an ad there yet. As soon as an ad does appear, the app invariably disappears (as I said, it's as if I had pressed the HOME button). When the next ad appears, it usually happens again. Once the initial ads are loaded and active, the problem usually becomes less frequent. Note that I only experience this bug when viewing the PLAYER screen. If I start playing a station and then immediately switch to any of the other 8 screens (Home, Talk, Music, Local, Search, Favorites, History, or Settings), operation works properly and the player doesn't disappear, even though the same ads display on those screens too.

Also, the problem only happens when I use the app in portrait mode. If I turn my phone sideways for landscape mode, the app works flawlessly in PLAYER view and all other views (Interestingly, no ads ever appear at the bottom of the PLAYER view when in landscape mode, although they can be seen in all of the other views).

I think I have gone through 4 revision upgrades, but the problem has persisted through all of them so the time has come to post this bug report.

My phone is a Motorola DROID RAZR MAXX (not the HD model) running Android version 4.12. Xiaalive didn't work with the previous Android version either.

My question is this: If you can't or won't fix the bug, do you think the paid version, which I assume will have no ads, will work properly on my phone? I have no objection to paying for this otherwise fine app, but I would like some assurance that it will work correctly.

By the way, I use the player almost exclusively for listening to OTR (Old Time Radio) shows and other talk stations. The built-in equalizer, which many other players don't have, is valuable for adjusting the sound of the often lousy audio of old radio programs.
Antwoord
Jona (Lead Developer) 11 jaar geleden
Hey sorry, for taking so long replying... :/ I checked the logs you sent and it seems to be a bug with your device OS version. This bug is causing certain ads when shown to cause a crash on a WebView which holds the ad. This crash causes our app to completely crash... The issue is not malicious ads it is simply a bug on the OS.

Are you still having this issue?