Please note that we are a team with one developer and one graphics designer. We like to personally answer posts but aren't always able to do so as quickly as we would like to. In order to help us become more efficient, please follow the steps below when posting new questions, ideas or bugs.
Please post under one of the following:
QUESTIONS OR IDEAS
If you have a question or idea, start by typing it in the box provided and search below under similar topics to see if you can find an answer. If you don’t find an answer then simply post a new question or idea.
BUGS
If you spotted a bug and you want to let us know about it, first try searching for OPEN bug posts with similar issues and add any details you think might help us with it. Also, make sure to up vote the OPEN bug post so we know how critical it is. If no OPEN bug posts are found simply post a new one.
Posting new bugs
When you post new bugs please give us as many details as you can! This will help us resolve issues quickly and easily.Common details we need:
- What device do you have?
- What OS version is it running?
- What happened?
- What did you expect to have happened?
- What steps reproduce the issue?
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Radio station doesn't work
Please check this url:
server8.blitz-stream.de:36980
It's not working on xiialive 3.0.1.2 (neo v, android 2.3.4). Tried in winamp on windows os and everything is ok.
I tested the URL with various other devices but didn't see any issues. What issues are you seeing on your device? A particular error being outputted?
If you can you can try reproducing the issue and right away collecting the logs. This should allow me to see what could potentially be happening on your device.
Here is how you can collect the logs:
http://support.xiialive.com/topic/38494-how-to-collect-error-logs/
store m3u internally
Does XiiaLive offer buffer status view (percentage) ?
Does XiiaLive offer buffer status view? (a procentage of buffer fill), so I can set correctly buffer length or see if my network is too slow.
Please the the following post to understand a bit more how the player seekbar works.
I cant find a station on Xiialive
Windows Media Streams broken in last update.
http://support.xiialive.com/topic/440057
Social Crime Radio Network not on XiiaLive?
turn off album art
If there is one, where is it?
Thanks for the new theme feedback :)
need email please
Ppl are having a hard time accessing ROckdefradio on xiia live. I need to know what happened, I don't need a forum. I need an email. To fix the issues. PLease contact me asap edshow@rockdefradio.com
I have tried accessing your station and I had no issues. What type of issues are your listeners having? FYI, please take a look at the following post.
http://support.xiialive.com/topic/23017-xiialive-radio-stations-how-it-works/
If you like to email us we have a support email xiialive@visualblasters.com. However, we generally want to provide support from the forum since they get answered a bit faster.
How can I determine the version on my phone is the PAID version I paid for?
How can *I* tell if I have the PAID version or not... where's the BOUT or registration info..??
There are two easy ways to tell which version you are running. One, check the launch icon if it has the lite word on it. If it does than it's not the paid version. Two, when you open the app look at the XiiaLive logo. If it has the lite word on it it's not the paid version.
Stream disconnects every 60 seconds on Xperia x10
This issue should already already been fixed on XiiaLive v3.
Сервис поддержки клиентов работает на платформе UserEcho
